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“Great experience at Verizon with my sales clerk Heaven. Came in with a cracked screen, she gave me all my options, very pleasant, and satisfied with my new phone. Thank you!!”
“I came in to switch from Verizon to T-Mobile Eva was very good on decisions options on phone in good price range for me and my family will be coming back great costumer service.
Thanks Eva ?”
“We needed to upgrade 4 phones and could not wait 5 months for a Black Friday sale. We dealt mainly with Zach and he patiently ran the numbers about 3 different ways before we all agreed to the best plan, and there was no question that he could not answer. Zach then set up our phones in no time - and we left there with the confidence that we made the right decision to upgrade in New Lenox with him.”
“I want to give a shout out and say a big thank you to Julio and Mohammad H from this store. I came in 45 minutes before close with issues with my T Mobile Small Buisness Home Internet. These guys went above and beyond to help me get it resolved. They stayed after the store closed to make sure I was taken care of, and I greatly appreciate their care and concern for me and my buisness. Thank you guys a bunch for your help.”
“My experience at new Lenox Verizon was much better than in Joliet. Finally they had a deal for Long term customers that was equivalent to that for new ones. Got a new samsung s24 ultra which has awesome camera.”
“Noah C at Xfinity in Frankfort provided truly OUTSTANDING customer service. He stepped in and took over our account when our original representative was out and we were preparing to leave for vacation. Additionally, we were dealing with a major error related to our phone service switch. Noah immediately took ownership of the situation, thoroughly corrected all the issues, and ensured everything was handled properly from start to finish.
What truly set him apart was his dedication, he stayed after hours to make sure our phones were ready and personally delivered them to us before we left for our vacation. His professionalism, problem solving skills, and commitment to customer satisfaction were exceptional!!!! If you’re considering making the switch, I highly recommend visiting the Xfinity location on LaGrange in Frankfort and asking for Noah C. You will not be disappointed!!! 5 stars for Noah C!”
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“Solid performance, good reliability and quick responses to when issues come up ( which is rarely). Their focus is local so the attention is right here which you're not going to get from some giant faceless provider.I'm happy and satisfied and glad they are making the investment to provide solid internet.”