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“I had an awesome experience with Credit Union 1 while submitting my auto loan application. Angelica went above and beyond to help me out—she managed to squeeze me in even with short notice, which meant a lot with how hectic my schedule can get.
She was super friendly, professional, and made the whole process feel easy and stress-free. Angelica took the time to answer all my questions and made sure I understood everything without making me feel rushed. You can tell she genuinely cares about the people she’s helping.
The whole experience was smooth, and I actually had a great time. Thanks again to Angelica and the team at Credit Union 1—you made the process quick, easy, and even enjoyable. Highly recommend!”
“We had a wonderful experience with credit 1 .Your team member Angela at the Evergreen branch was so helpful to myself and my husband. She made our transaction easy and explained all the documents. She us truly a knowledgeable and friendly worker.
Made our experience a special one. A special thanks to Jimmy also he was helpful to us.”
“Branch Manager Ebony Moore was very helpful. I can in to inquire about my account and she explained what services that the branch was offering regarding CD’s. Because of her experience and professionalism I purchased a couple today. We need more customer service staff like her.”
“We have been with Republic Bank for over forty years, at their original location on South Pulaski. Even though they have grown over the years they have maintained their excellent customer service.”
“Today, I had the pleasure of meeting with Toya to discuss both business and personal accounts related to banking. From the outset, Toya demonstrated a deep understanding of the financial landscape, providing valuable insights tailored to my specific needs.
Her approach was both professional and personable, making it easy to discuss sensitive topics. Toya took the time to clarify various banking options, explaining the benefits and considerations of each in a way that was easy to understand.
What stood out the most was her willingness to listen and adapt her recommendations based on my goals. Whether it was managing cash flow for my business or optimizing my personal savings, Toya offered practical solutions that felt genuinely supportive.
Overall, my meeting with Toya was not just informative but also empowering. I left feeling more confident about my financial decisions and appreciated her expertise. I highly recommend her for anyone looking to navigate their banking needs effectively.”
“This bank is very nostalgic and people friendly. They are truly one of a kind. Susan Mashni was remarkable and an absolute pleasure to work with. Thank you to Tanya Bell who set up my account and was also very accommodating! By far the best banking experience I’ve ever had.”
9AM - 5PM
9443 S Ashland Ave, Chicago
Banks
“Excellent personalized service. It is very important to establish a relationship with bank representatives. They have exceeded my expectations through several years of transactions.”
“Shout Out to Cladiole Taala the Retail Banking Officer was over the top with providing service. She was patient, helpful, resourceful and knowledgeable while working with. This individual was very accommodating given my current health limitations she happily assisted me by allowing me to remain seated while she handled the needs. Cladiole Taala you are the best!! Keep going”
“I visited this branch to open an account and I had great experience, staff was very helpful. In particular I met a personal banker at this branch her name is Lacie Reeves and she made my experience even better. She was extremely knowledgeable of products and services at the bank and very professional. I would refer this branch to my co-workers at my job.”
“Upon entering, I was greeted by both Amir and Mrs. Bell, and we quickly got down to business. I successfully opened my business bank account, and I am very excited to be banking with First American Bank.”
“I started banking with Pullman Bank & Trust numerous yrs ago & have been pleased the personalized service I received. My original banker ( Ms. Marie) still remembers my name and even though she has moved up into senior management, she has introduced me to other personal bankers to assist me, including Ms. Donna who was very patience with a recent transaction which took more than normal time accumulation & was very patience. This is was I do a lot of banking with the. Biggest plus is free ATM wherever I go with fee reversal.”
“Have been using this bank for over 15 years. They have met every single need I have. So much so that my entire family now banks at this Old Plank Trail location. I am actually on my way there right now to replace my debit card I lost a guarantee I will be in and out in less than five minutes.”
“Anne Geissler ALWAYS takes the time to go over my financial questions, comes up with great suggestions for setting up accounts and is overall very knowledgeable about the financial world. She takes the time to listen and is a valuable asset to Marquette Bank!”
“Went to old second bank and Jessica was extremely helpful and helped me get set up on the app! I normally don’t like walking into the bank but I’m glad I did today!”
9AM - 5PM
195 W Joe Orr Rd, Chicago Heights
Banks
“I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank”
9AM - 5:30PM
8535 S Harlem Ave, Burbank
Banks
“Company is wonderful to work with. I would recommend them to everyone. Makes you feel comfortable. And works with you for the best help you need. And makes everything simple. Very satisfied with loan officer made me feel very comfortable and she was very professional..ONE MAIN FINANCIAL..AND MY LOAN OFFICER WAS JENNIFER.”
9AM - 5PM
8001 183rd St, Tinley Park
Banks
“This is a wonderful branch, which should be the model for all other branches. It is clean, calm, welcoming-and everyone is masked. The teller was efficient and helpful. The manager, Bill, is the nicest banker that I have ever met. It's too bad that one person gave it one star. It's my 'go to' when I need to go into a Byline branch”
“Michael Moore opened a savings account for me today. He was very knowledgeable and professional all my questions were answered. He set me up fore-statement and online banking which gives me all the tools to easily manage my account. I left feeling very confident about my decision to be a customer of Bankfanical.”
“Met with banker Mary Grogan today to open a CD and it was definitely a 5-star experience. She is very kind, very knowledgeable and very very helpful! This is not my first visit with Mary. My previous visit with her a year ago would also be rated a 5-star experience. I feel very comfortable and confident meeting with her for my banking needs.”
“Drive through is usually slow whenever I come to this location. Elizabeth isn't that wise when it comes to IRAs so I wouldn't use this location for something like that. The tellers inside are nice. Kim Ritter is alway efficent and friendly.”
“I always have a great experience at this branch, but Daniel really went above and beyond. He helped me with my account and took the time to walk me through everything until the issue was fully resolved. He was patient, professional, and genuinely cared about helping. Couldn’t recommend Daniel and this branch enough!”
7AM - 7PM
3221 W 87th St, Evergreen Park
Banks
“Barb did an outstanding job closing the transaction for my buyers loan. I never had to reach out for updates because Barb emailed me every step of the way and we received the clear to close early. Barb is professional, proactive and extremely responsive. I highly recommend Barb and look forward to working with her in the future!”
8:30AM - 5PM
3435 W 111th St, Chicago
Banks
9AM - 5PM
1290 Steger Rd, Crete
Banks
“This specific bank in Crete is always a pleasure to do business at. Everyone seems to know the customers and is always willing to handle all concerns before you walk out the doors.”
“It is only fair to update this report since Gloria Crespo took the issue to the bank's management and its auditors, and then respectfully updated me. It has now been determined that the bank practice in question will no longer be required. Because Beverly Bank listened to a customer that questioned a policy, and then re-thought the value of the policy, I must conclude that it is a very good place to bank. It will continue to hold my business, and most importantly, my trust.”
“Wonderful. Wonderful. People working at this banking institution. The serve is great and friendly. It’s like walking in the sitcom “Cheers” once the know you they greet you instantly by your name. I would recommend.”
“I had an issue with my debit card being compromised to the tune of $450.00. Brian, the manager, made the process painless, and my loss was reversed quickly. Always receive great service there from everyone.”
“There’s so many things to say about my Wintrust Bank here in Oak Lawn Illinois. Every time I walk in is such a pleasant experience everybody knows my husband and I by name everybody says hello unless they’re busy with people and they just take time with you and do everything you ask with a smile They’re just a nice bunch of Of people they’re real people Who really loved their job you can really tell. I have told my friends about this bank, and a few of them actually transferred their money over to my bank. They all deserve a raise ❤️?”
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“My experience was great , I was helped by Germaine and got in and out in a great amount of time . My family banks with win trust and I would recommend this branch”