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8:30AM - 5PM
8755 W Higgins Rd STE 200, Chicago
Investing
“LISTEN UP, SISTERS! I realized at 50 that I should have retained a financial advisor several decades prior. I began interviewing people who came highly recommended, but one after the other were lackluster, inspiring no confidence that they would help me meet my retirement goals. Ten minutes into my first conversation with Karen I knew that she was put on this earth to grow my money and protect my assets. I'm from New York and she reminded me of my people: she is direct and honest but also flexible and kind. I trusted her 100% to navigate me through an amicable but financially enmeshed divorce. Even if you feel that your finances are relatively small potatoes - which is surely me in her portfolio of clients - she wholeheartedly dedicates her considerable knowledge and resources. Whatever you need - taxes, will & trust, financing your kid's college, long-term care insurance, real estate broker - Karen has the hookup, and every single person she has sent me to shares her high level of professionalism. Her son Nick works with her; if you have grown kids like me, you might agree that this, too, speaks highly of how she runs her business. Do yourself a favor and hire Karen's firm to take care of your nest egg.”
“I recently visited this branch and had a fantastic experience thanks to the incredible team working the front line. Specifically, I want to recognize Aleks, Rafael, and Lupe for their outstanding professionalism.”
“I had a wonderful experience at the Evanston Community Bank and Trust (a Wintrust Bank). Kerry is so knowledgeable, helpful and friendly, as is the rest of staff. Very comfortable and cozy setting to do my banking needs.”
“Kathleen Vasquez did an amazing job explaining to me about CDs and about interest rates on savings accounts, she helped me close my old savings account and open up a new one that had a higher interest rate, I can't even tell you how much I appreciate it Kathleen did such an amazing job as a relationship banker at the Village Bank & Trust on Touhy in Park Ridge! I have been a member
for over 10 years now and everyone there is always so great and accommodating and I met the new branch manager he came over and introduced himself but I can't remember his name just wonderful people super accommodating and great information I enjoy banking there so much thank you so much Kathleen I really appreciate your help!!!
Sincerely,
David Haliday, a very happy Village Bank and Trust client!”
“I have just compliment for staf for owner
For customer service.
Very professional and helpful what is for customer important .Great Bank.
Thank You”
“Been a Customer since its opening day..
Great people. They get to know their customers, needs and families, your not a number, they try to figure out a way to make it happen. That's the right mindset.
A real community bank in a world full of govt regulations..”
“In a time when genuine customer service feels rare, this branch delivered above and beyond. I’m looking forward to being part of a bank that values personal connections and takes such great care of its clients. Mohammed‘s attention to detail and exceptional customer service made this experience stand out.”
“What a wonderful bank! Caring people, delightful service, hot coffee and sweets. Most of all, I love the friendly people here. Elizabeth Taylor, the bank manager is wonderful.”
“Debra has been handling my taxes for years. Excellent CPA. She has incredible knowledge and a tremendous amount of experience.
Highly recommend her services!”
“Kristina, Marty and their staff go above and beyond in order to ensure customer satisfaction. I transferred a lot of my accounts from another bank and it was a great decision. I highly recommend Wintrust Bank especially the Norridge and Des Plaines branches.”
“Maria Ruiz was very professional and very helpful when assisting us. She gave us options and gave us recommendations! We love coming to this bank because she’s always helping us in every way she can.”
“Always ready to help and very straightforward. They understood I was not a risk-taker, and invested my money accordingly.I am very satisfied with their services. Recommended to me by a late friend and neighbour, who was an antiquarian, and very rich.”
“Needed a large sum of nickels- the wonderful ladies at this branch accommodated my request that day; even provided me with a bag to carry all the coins. The transaction went smooth. Super professional and such fabulous customer service something that is lacking these days. Thank you!!!!”
“NorthShore Community Bank is the very definition of a community institution. The staff are extremely attentive, friendly and very helpful. I was getting something notarized and David Kiel created cover pages on the banks letterhead and went out of his way to ensure everything was done correctly. I will always bank with NorthShore Community Bank in Wilmette!!”
“We love Wintrust on 26th and Homan! We’ve been banking with this branch since they opened, and they are always super friendly. Juan has been the one to help my husband and me through all of our banking needs. They truly are a great part of our community, and the whole branch even remembers my kids!”
“I have been banking with Village Bank since they opened up quite a few years ago. I have always found the employees very helpful and friendly. I usually go to the Palwaukee Plaza branch, nice people, convenient parking, and a coin counting machine. I can't ask for anything else. Bill R.”
“Great bank. Excellent customer service. Very friendly and helpful tellers, bankers, and security. Martha, Cesar and Kayla are the best! It’s a community bank and they are very warm and welcoming and treat their customers well. A breath of fresh air compared to the large national banks.”
“My brother passed away and I had to go to North Shore Community Bank to close his accounts. The banker that took care of me was Mi K Balderas. She was wonderful to work with and sympathetic about my brothers passing. I have worked with many bankers in business and personal situations and she was the the best banker I have ever met. I even opened an account with the bank a few days later. I didn’t know she was the branch manager until she gave me a card. I highly recommend her and her bank”
“Wintrust has been my bank for a long time; starting in the Mayfair neighborhood of Chicago, then switching to Lagan Sq when I moved to the area. The tellers have always been helpful, welcoming and friendly, but it’s the personal bankers and bank manager that really make the place special. They know me by name, and never hesitate to say “hello,” ask about my family, and have helped me at their earliest convenience. They are communicative and have made my banking experience an excellent one. A special thanks to Ivelisee, Ruth and Nancy for their kindness, their expertise and interest!”
“Very Helpful; hip to security issues, they stopped a scammed from removing my funds because they knew me.
Yes you might have to wait, because they spend time with you!
Love this bank!”
“The head teller and the younger female teller go above and beyond. The personal and caring professional manner is what you want when performing financial transactions. These professionals can’t do enough to always offer assistance . I am most impressed with the community feeling and caring style that Wintrust provides.”
“Grace is a rockstar! She's so personable. Represents Fidelity so well, she deserves a promotion for the way she handles customer experience start to finish. CX ? certified!”
8AM - 5PM
8204 W Oakton St, Niles
Investing
“Andrew is very knowledgeable and always available for advice. He helped my wife and me with a setup of a retirement account. Looking forward to working with Andrew to grow our nest egg. Excellent partner and highly recommended.”
8:30AM - 4:30PM
8141 N Milwaukee Ave, Niles
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“Xenia is amazing and so helpful!!! I had a great experience here and her customer service and hospitality is second to none. She should be acknowledged and rewarded for her amazing work and hospitality! Amazing experience.”