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“I have visited this store a few times and never had a bad experience. The store is large, clean, and well organized. The staff is helpful when needed. This location is large enough to carry extended sizes which is really nice! Parking is free and has not been a problem when I have visited.”
“Furniture department: I hate shopping but I do love poetry. In the halls of Macy's, where furniture gleams, We wandered, lost, in search of dreams. My wife's picks awaited, yet unseen, Till Tammie Johnson, our guide, intervened. No mere saleswoman, but a beacon bright, She led us through that labyrinthine night. The sofa we sought, with cushions bound tight, She warned us wisely, with words of insight. No hourly wage, just commission's embrace, Yet Tammie's warmth lit up the space. Custom colors revealed, a saving grace, With just a wait, our desires in place. Two sofas, a love seat, ottomans tall, Under Tammie's care, we answered the call. Detailed, knowledgeable, friendly, and real, A gem in the retail world's endless wheel. So here's to Macy's, and Tammie's grace, In the furniture department's bustling race. For in her hands, we found our place, A testament to Macy's, and Tammie's embrace.”
“Great selection of materials and outfits…Amazing quality items…And the service, in my experience, has been phenomenal! Zac is informative, has great suggestions, and I love working with him to select stunning, custom made pieces.”
“I feel like Macy's has made improvements over the past several years, there was a time when it was a bit of a mess and akin to Kohl's with everything always on sale. It's looking and feeling better now. I did notice on a recent trip that the men's dress clothing section has dramatically decreased - the tie selection isn't what it used to be. On a second recent trip I needed an analog wrist watch that met some very specific requirements and was under $100 and the sales lady in the watch section really stepped up to help, even though it was a small purchase in comparison to most of the other watches there. Not only did she find me exactly what I needed, she provided me with options and double checked the product information online to make sure it met my needs.”
“Came into town for an event that needed bright colorful clothes. The manager was amazing. She steamed our shirts, it really felt as if she went above and beyond for us.”
“David is the store manager who helped me and he is quite literally the man. I called 5 different J&M locations looking for a very specific shoe, and all of them said the Men’s Black Chelsea boot I was looking for was no longer in production. David called around for me and located the last 9.5 boot nationwide. He called me back and we were able to purchase it over the phone. Fantastic service, and a true man of his word. That is who David is. Will now proudly be a lifelong J&M customer thanks to David.”
“Loved it! Some great deals going on and the store was super organized. I am so thankful for their workers because they helped and assisted me the whole time. I will surely recommend this retail store for everyone! Prices are reasonable and there are always lots of sales and discounts.”
“I've had several pleasant experiences with this store. Today, after being assisted by a wonderful associate named Anita, I just had to make sure I mentioned how wonderful this store is. Anita was helpful and informative, she had a kind and sweet manner while focusing on finding me the right fit. She went above and beyond! The clothing here is priced right for the great tailoring and quality. I highly recommend trying their clothes and visiting this location. Thanks again for the great shopping experience today, Anita!”
“Shopping at the Banana Republic in Oak Brook, IL was a truly enjoyable experience. The store is a beautifully designed space — calm, elegant, and inviting. I genuinely got aesthetic pleasure just walking through and browsing. It made the whole shopping experience feel special”
“Rachel's advice was great. Friendly, competent and very forgiving when my colleague was very indecisive. We all know how unpleasant such situations can actually become”
“My wife's new sunglasses needed repairing and she was heartbroken. Vicki and Laura both helped me with options to fix her glasses in rapid time. My wife and I are extremely grateful for their professionalism and excellent customer service!”
“We visited the Lucky’s at Oakbrook Mall to get pants for my husband. The staff was extremely friendly and helpful. We were offered options for him which worked well. Our visit was enjoyable; the clothing is comfortable and reasonably priced…we will be back.”
“I have to admit that I miss Marshall Fields, but they have done a great job modernizing this store. Moving housewares out of the basement and moving it upstairs does work. My tip is check out the discounted cloths section.”
“I was worried based on previous reviews, but I had a really nice time! Came in looking to do exchanges for a size down on some items, and was able to get 2 exchanged and the rest refunded. They were very nice and helpful”
“I love shopping at GAP for baby clothes! The store has such a beautiful selection—everything is stylish, comfortable, and made with great quality materials. The location in Oakbrook is especially nice and well-organized, making it easy to find what I need.
The only reason I’m giving four stars instead of five is that during my last visit, the cashier forgot to remove a security tag from one of my items. With a baby, it’s hard to find time to go back to the store, which is a bit frustrating.
Other than that, I highly recommend this store! Just make sure to double-check your items before leaving.”
“I have been going to the Oakbrook location even though I live within walking distance to the downtown location. I prefer the Oakbrook location because of Gabby. She is very genuine and friendly and is always helpful. I have been to other luxury brand stores, their services are nothing compared to what you get from Gabby!”
“I had a nice experience at this Old Navy. The store itself was clean, I was able to find exactly what I needed, and the checkout process was smooth. Thank you to all the individuals that keep this store running smoothly!”
“Love the product assortment. I sometimes shop by appointment or simply stop by and always receive an amazing service. They take time and style me when I have events to go to. George and Elizabeth both assist me and I highly recommend them both equally.”
“Good selection, but BOY was this place packed on Black Friday. We were still able to get our kids in there to shop, but the checkout line was 30 minutes long (not a complaint against the store.) They didn’t have all the sizes we were looking for, but overall this was a good store experience.”
“Great customer service. Craig and the team took care of me. Even when technically they shouldn’t have. This is WHY I will give them my money!
Great service and good selection.
Better service here than other ones in the area.”
“Had a great experience with customer service today. As we all know good help is hard to find but they were soo helpful. It was a woman with dark hair working crash register today and a man working on the floor. Very refreshing to still have friendly people working retail :) thanks guys”
“I was in there yesterday to send my bag out for repair. The manager went above and beyond to make sure I was Happy with my new purse. I highly recommend going there. Thank you again”
“Shout out to Isabella for her friendly service! Machines were moving very slow and I watched her time and time again interact with her customers in a personal and friendly manor. She kept the long line moving quickly while keeping the mood light while other employees scrambled with the downed system.”
“ALO YOGA in Oakbrook holds a special place in my heart, and it's easy to see why. As a former resident of The Commons across the street, my boyfriend and I found ourselves frequenting this fantastic store. Now that we've moved to Naperville, I can't help but miss our weekly visits to ALO – it truly became a cherished part of our routine.
One of the standout aspects of ALO YOGA is the incredible staff. From the moment you step foot into the store, you are greeted with genuine smiles and a warm welcome. The team at ALO is not only knowledgeable about their products but also incredibly helpful and accommodating. Whether you need assistance with finding the perfect fit or have online orders to return or exchange, they go above and beyond to ensure your needs are met. The availability of fitting rooms is a great convenience, and the staff's helpfulness adds to the overall exceptional experience.
Another reason why ALO YOGA is a go-to destination for me is their commitment to customer satisfaction. The store understands that sometimes online orders don't work out as expected, and they make the return and exchange process seamless and hassle-free. Their willingness to accommodate customers with online order returns and exchanges is truly commendable and speaks volumes about their dedication to ensuring a positive shopping experience.
The ambiance at ALO YOGA is both calming and invigorating. The store's modern and stylish interior creates an atmosphere that is both inspiring and comfortable. It's a space where you can truly immerse yourself in the world of yoga and activewear, surrounded by a wide range of high-quality products that cater to all styles and preferences.
The exceptional staff, the availability of fitting rooms, and the store's commitment to customer satisfaction make it a top-notch destination for any yoga enthusiast or activewear lover.
If you find yourself in Oakbrook or the surrounding area, I highly recommend paying a visit to ALO YOGA. You won't be disappointed.”
“**Zara - Oakbrook Center**
⭐⭐⭐⭐⭐
I had an absolutely fantastic shopping experience at the Zara in Oakbrook Center today! The store is massive and beautifully laid out, with every section feeling fresh and inviting—nothing out of place, and the staff clearly takes pride in keeping it that way. I was on the hunt for some fall essentials, and their latest collection didn't disappoint: trendy yet timeless pieces like a tailored blazer, wide-leg pants, and a cozy knit sweater, all at that unbeatable Zara price point (everything hovered around $50, which feels like such great value for the quality).
The associates were super helpful without being pushy—one even suggested perfect layering options based on my style, and checkout was a breeze with contactless payment. As a tall shopper, I also love how their jeans and tops run long and flattering—no hemming needed! If you're in the Oak Brook area, this location is a must-visit for affordable fast fashion that punches way above its weight. I'll be back soon for holiday picks. Highly recommend!
#ZaraOakbrook #FastFashionDoneRight”
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“Worked with Brandon. Great service and very knowledgeable. I hadn’t bought a suit in years let alone one made to measure. I’m very happy with the quality and fit. Would recommend!”