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“Loved my experience here with Julie and definitely glad I chose to purchase shoes here instead of by going based on online reviews for different shoes. It turned out the shoes I had my eye on felt nothing like how I imagined. The custom fitting is so important and I wish I’d done this sooner! Julie found me a perfect pair of Brooks. Great selection and service!”
“I was referred here by my sister in law after purchasing running shoes for her daughter, a collegiate athlete. I decided to give it a try since I am starting to take walking/jogging more seriously and would like to continue doing this long term. I have never been an athlete myself so I really didn't know the first thing about purchasing proper shoes. I have to say that Afana guided me every step of the way. I had no real idea of what I wanted but he was able to assess my needs quite accurately. I went home actually excited to get to the track with my new shoes. I walked my first mile and I can say that I have no regrets about the shoes I purchased. Thank you for all your help Afana! My feet felt great after my walk.”
“Wow!! This store went above and beyond and exceeded my expectations. They fulfilled my special order within a day and had the best prices. Their prices are cheaper than online prices. Bought couple pairs from here! Definitely will be coming back here! I recommend this store 1000%. I promise you , you won’t be disappointed. Customer service was amazing as well!!”
“I came in today around 6 and got the best customer service of my life. I unfortunately forgot the names of the two women that worked that night. They got my measurements for everything and got me looking great. Highly recommend this place.”
“I hurried home just so I can write a review on the wonderful Olivia! She was pleasant, patient, a multi-tasker, superb communication skills and excellent customer service. The store was super crowded and she had coworkers but they were not of any service. She ended up helping about 4 of us simultaneously and got us all fitted and out in under 10 minutes! Wow! I would hope she is the store manager, if not then she needs a promotion!”
“I placed an online order for pick up at the store. My husband picked up the order. My daughter tried the shoes on at the store and decided that we needed a size up. Devonte was extremely helpful with the whole process. He was very knowledgeable and friendly!”
“They have a decent selection of shoes. I go here mostly for my kid’s shoes, especially back to school shoes. Most of the time I go there they have the Crocs that my daughter loves. I just wish they had more of the sizes I needed. Pretty organized and you get to spin (which my son loves to do) the wheel to get a special discount or bonus points. All in all, I’ll continue shopping at this location”
“I stopped in last minute looking for an outfit for a concert. I just wanted to say thank you to Heather for helping me pick out such a cute outfit. She was very welcoming and helpful and I received compliments all night. I gave recommendation to where I went and my experience with my purchase. Thank you!”
“Today was my first time shopping at this mall with my mom. We had a horrible experience at Box Lunch that we were literally shaking from and we came to Loft next to finish my mom’s returns. I feel like I’m going to mess up spelling her name, I think she said it was Jojo or Juju, I’m so sorry I don’t know for sure. :,( But anyways she was SO nice. Before even knowing about our experience she provided my mom with great customer service. She then asked how my first experience was at the mall and we told her what happened and she was shocked so I’m glad it wasn’t just us. We did the return and went to get food. We circled back about an hour or two later and she was still there and so was so helpful and pleasant again which was extremely refreshing. I seriously wish every store could have this environment that she provided for us and I work in retail too so I definitely took notes from how kind she was!”
“Came in to buy my work shoes ! Store very organized and very clean , Daisha did a wonderful job helping me find my size. She acknowledged me since I walk in and greeted me , she was very nice and friendly!
Service at this location was Amazing !”
“Went to Tilly’s just to buy a shirt. The employee Kaleb was one of the best not just employees but people I’ve ever met. He literally showed me a range of clothes and even when I did not like the fit on me, he would find another. He was so hospitable and genuinely cared about my happiness in finding something that I liked. If you see Kaleb he is the best employee there!”
10AM - 9PM
F07A, 288 Orland Square Dr, Orland Park
Shoe Stores
“Kelly at Aldo provided phenomenal service! From the moment I walked in, she greeted me with a warm smile and genuine energy. She was patient, knowledgeable, and went above and beyond to help me find exactly what I needed—even offering style tips that totally upgraded my look. Her customer service was top-tier and made my shopping experience smooth and enjoyable. If you’re shopping at Aldo, ask for Kelly—you won’t be disappointed!”
“Upon entering I was immediately greeted by the older gentleman, I believe his name is Howard, a very knowledgeable, enthusiastic, and genuine individual. He answered all my questions, made wise recommendations, and helped me choose the shoe that would best fit my needs. This was my first time purchasing a Red Wing product and I am more than satisfied with my purchase and my shopping experience overall. Thank you Howard.”
“The customer service is amazing here. Yesterday Liz was incredibly patient and knowledgeable they helped measure my child’s feet properly, offered great suggestions, and made sure the fit was perfect. She even kept my child entertained and comfortable throughout the process, which made shopping stress free. I will be back to shop at this location!”
“Sales staff was very helpful. I called and had them hold an item for me and they were very willing to do so. Once I arrived they were friendly and gave good service.”
“Semaj went above and beyond for me. Found a purse online that they said was in stock. I asked several people and nobody could find the purse. She found it after a few minutes. She’s amazing! She moves like a boss and definitely deserves a promotion”
“Laylah was extremely kind and helpful! Came in the store on what appeared to be a very busy day and as she was walking by, she made eye contact with me and offered right away if I needed anything. But not only did she help, she was very patient and didn't mind searching the store's site to help me look for what I needed. Thanks so much for the help, Laylah! I hope she gets the recognition she deserves! :)”
“⭐⭐⭐⭐ 4/5 Stars
Last week, my daughter and I went to pick up our online order at Carter’s, and we had such a great experience! We needed to make some returns and exchanges, and the young lady who helped us was amazing—super kind, helpful, and incredibly knowledgeable.
Customer Service & Shopping Experience:
• She gave great advice on sizing, explaining the difference between 3T and 3A, and even suggested sizing up for longer wear.
• She helped me return and reorder items efficiently, making sure I left with the perfect fit for my daughter.
• While she was fantastic, I have run into staff members in the past who weren’t as helpful, which is the only reason for the 4/5 rating.
Store & Atmosphere:
• The store is clean and well-organized.
• They have a kids’ coloring table, which is such a thoughtful touch to keep little ones entertained while shopping.
• There is parking available, making it an easy stop for parents on the go.
Product Quality & Value:
• High-quality materials—worth every penny, especially during their sales.
• My daughter LOVES their pajamas—super soft and comfortable.
• Their two-piece sets are a game-changer, making mornings effortless and keeping outfits cute and practical.
Final Thoughts:
Despite occasional mixed experiences with staff, this Carter’s location is still a go-to for us. The clothing quality, convenience, and thoughtful touches (like the coloring table) make shopping enjoyable. I’ll definitely be back and hoping to run into the same amazing employee who helped us this time!
Highly recommend—especially during sales!”
“great service and we found exactly what we wanted. (i believe her name was eka) she was very personable, helpful and kind to me and my brother. she helped us find the perfect size”
“All I have to say is the manager at this store is amazing wonderful customer service experience her name is Kendra and she helped me out with the mix-up with some gym shoes I purchased. She was so above and beyond in her assistant that she even drove out to my work location to pick up the mismatch shoes and then also had the correct ones FedEx dto my home. Needless to say I was extremely appreciative and wanted to make sure she is acknowledged.”
“Chrison was very helpful and friendly assisting me over the phone to find specific items that I was looking for. This is my go to WHBM store location. The staff is always friendly and accommodating.”
“This store used to be very bland/quiet/standoffish.. Now when you go in there is nothing but energy!! Staff was super helpful and managers know what theyre doing. Glad to see this champs doing well!! Thanks for the shoes!!”
“I visited American Eagle in Orland Park last week with my daughter. The girl at the front, whom I believe was named Ayah, was incredibly helpful and friendly. She greeted us warmly as soon as we walked in and went out of her way to assist my daughter in finding everything she was looking for. Excellent customer service!”
“I needed great quality, comfy sandals and called Miroballi in Orland Park to ask if they carried size 10 in white or tan sandals. A wonderful woman named Candy checked for me and told me that she had several styles. I told her that I would visit within a few hours and when I walked into the store I was so impressed that she had the boxes waiting for me to try on at the counter. She is an outstanding employee. Beyond helpful, patient, not pushy, and super knowledgeable. Kudos to Candy for A+ service. My new sandals feel like a dream :)”
“Grace was hands down the best!!! She helped me look for the exact shoes I was looking for, her dedication to her job and customer service skills are unmatched. Store manager was great as well!”
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“Brianna and the entire alterations department gets 6/5 stars! They were all super helpful, really kind, and made me feel beautiful and amazing in my bridesmaid dress. They also helped me find a bra that worked for the dress when I had a hard time finding one on my own. The only reason I gave 4 stars instead of 5 is because when I was originally trying dresses on my consultant had multiple people she was helping, so I felt like my party and I mostly tried on dresses alone and I missed out on some of that support, but she ended up being the person who found the perfect dress in the end, so I can't be too salty! Overall I highly recommend David's Orland Park. Everyone is so kind and professional and the work they do is incredible! I love my dress and I can't wait for my friends wedding.”