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“Eric was a customer's dream! My phone locked up, and I was in a bit of a panic. Calmly, pleasantly, and efficiently he solved the problem! What a blessing he was and what a asset to your company!”
“Fast, fast, fast. In about (40) min., dropped it off, he replaced the cracked screen, put a screen saver cover on, and came outside to let me know it was ready.Great, friendly service ?Only issue was it was not on main roadway so it harder to find. Google maps had me passing like (3) time. It is in an old motel bldg. So tucked in the center couttard.”
“I went to At&t on big hollow road and had issue with my phone and was told I needed a new phone. I knew my phone can be fix so I went to the other store on Allen Road and Asia was so helpful took her time and fix my phone. Sometime taking your time and helping customer go a long way and thisis exactly what Asia did you need more workers like her in your company , she saved me money!!!”
“Nate was great! First he helped me choose a new phone and then he acted as a real hero. My car died and Nate helped give me a jump. I know if I ever have any problems, Nate is the guy to call!!!”
“I've been over to the Washington store NUMEROUS times and I've never had a time yet when I haven't been very satisfied! This store is a great service assistance!! Thank you!”
“Jake M. was a tremendous help when I upgraded my phone. He was transparent with pricing and didn’t push a hard sell. It was a pleasure talking with him while the order was processing. Thanks, Jake!”
“Tabitha G was filling in over at the East Peoria location and she was so nice and accommodating to me!I was in and out very quickly!Thanks a bunch for being kind and great, Tabitha! ?”
“Lori was a big big help, answered all of my questions and took her time with me! Thank you so much and for helping me picking out my new Razr ? you are wonderful”
“The people at boost here in peoria really went above & beyond helping me resolve an issue i had with my phone...big thanks to Kelsi & the disrict manager ( sorry his name escapes me), more businesses need employees that look out for their customers like they did, making the experience as stress free as possible...i am very happy with the customer service & level of professionalism at work here...thanks again!”
“Miguel was very professional and the best customer service I have received at any store and I've been with US cellular for over 10 years. He was very helpful and informational, and got me exactly what I needed zero hassle!”
“The store is very clean, the guy that helped me was awesome. I had to go in a verify my identity because I purchased a phone and plan on their website.... I was there less than 30 minutes getting things taken care of an I was on my way home”
“I just moved to the area and was worried about going to a new Cricket store, but Cynthia made it so easy for me. She told me about all the deals they had and helped me with all my problems! Will definitely be making this my new home store!”
“Exceptional service provided by the team. Transferred out service to AT&T wasn’t able to make calls but the representative was able to assist changed a few settings and we were good to go. Thank you so much”
“I have been with T-Mobile a couple of years now. I have stopped in the East Peoria store with a problem maybe 3 times. Each time I have been treated awesome. Today I stopped because I had a problem with my phone that I couldn’t figure out. Jordan greeted me instantly. He fixed my phone problem. But I was so impressed by the way all of the employees treated the customers. The way I have been treated by T-Mobile the last 2 years I wouldn’t even consider going anywhere else. Thanks Jordan….”
“I want to thank Jay and the the lady working with him that helped us out !!! Jay stayed past normal work hours to help our Sim card problem and treated us very good. He is a stellar dude !!!!”
“Stopped in yesterday to get my partner a new phone on my plan. Evin was the one who set us up. Really stand up, friendly guy. He knew a lot about the products and services offered and dealing with him was just like sitting there chatting with a friend”
“Chad at the Washington location is awesome! He helped me out 3 years ago (returning customer) and upgraded 6 phones and 1 new line/portover. He kept me informed on when phones arrived, provided options for activation and was just remarkable overall! Chad is a top notch professional and will take care of your needs with zero pressure! Thanks Chad for all you do!”
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“Joci has the Best Customer Service PERIOD. I had called in the am and Joci knew the situation and was willing to help me. I came 45 minutes before closing and still Great Customer Service.”