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“Eric was a customer's dream! My phone locked up, and I was in a bit of a panic. Calmly, pleasantly, and efficiently he solved the problem! What a blessing he was and what a asset to your company!”
“I went to At&t on big hollow road and had issue with my phone and was told I needed a new phone. I knew my phone can be fix so I went to the other store on Allen Road and Asia was so helpful took her time and fix my phone. Sometime taking your time and helping customer go a long way and thisis exactly what Asia did you need more workers like her in your company , she saved me money!!!”
“Tyler and his team did a terrific job helping me make decisions regarding my account. They were transparent and patient with my accounting needs. I wish every store had a team like this! Sincerely, Tonda.”
“Nate was great! First he helped me choose a new phone and then he acted as a real hero. My car died and Nate helped give me a jump. I know if I ever have any problems, Nate is the guy to call!!!”
“I've been over to the Washington store NUMEROUS times and I've never had a time yet when I haven't been very satisfied! This store is a great service assistance!! Thank you!”
10AM - 7PM
2521 W War Memorial Dr, Peoria
Mobile Phones
“I thought I should get a new phone and I got help from Lucas who is originally from Guam. He was wonderful, and we got everything pretty much straightened out. Including resetting Bluetooth on my car.I was recommended to this particular Verizon store 3 years ago by a friend and I will never go to another store.”
“Jake M. was a tremendous help when I upgraded my phone. He was transparent with pricing and didn’t push a hard sell. It was a pleasure talking with him while the order was processing. Thanks, Jake!”
“Tabitha G was filling in over at the East Peoria location and she was so nice and accommodating to me!I was in and out very quickly!Thanks a bunch for being kind and great, Tabitha! ?”
9AM - 8PM
959 W Jackson St, Morton
Mobile Phones
“Jacob was sooo patient with 4 of us that are technologically challenged! We appreciate that we did not feel rushed and he really took the time to listen to what are needs were and came up with the best plan. Thanks!”
“Danny was very helpful with my purchase today. He was both knowledgeable and extremely patient with me (I ask lots of question). He was also very kind and personable. He took the time to answer all my questions and guided me through the set up process. We had a few hiccups but finally got it worked out. He is an asset and the type of employee I would like working for my business.”
10AM - 7PM
127 N Main St Ste 6, East Peoria
Mobile Phones
“Lori was a big big help, answered all of my questions and took her time with me! Thank you so much and for helping me picking out my new Razr ? you are wonderful”
“The people at boost here in peoria really went above & beyond helping me resolve an issue i had with my phone...big thanks to Kelsi & the disrict manager ( sorry his name escapes me), more businesses need employees that look out for their customers like they did, making the experience as stress free as possible...i am very happy with the customer service & level of professionalism at work here...thanks again!”
“We were having some trouble with unlocking our phones and Dre'ante was so incredibly helpful and patient. Highly recommend this location!Edit: also very lgbtqia+ friendly!”
10AM - 7PM
1800 Knoxville Ave Ste 7, Peoria
Mobile Phones
“I just moved to the area and was worried about going to a new Cricket store, but Cynthia made it so easy for me. She told me about all the deals they had and helped me with all my problems! Will definitely be making this my new home store!”
“Darrielle is by far the best I’ve seen in customer service in a while I wish it was more out here like her, very easy to understand and she got the job done!!I can say I’m a happy customer for sure?”
“I want to thank Jay and the the lady working with him that helped us out !!! Jay stayed past normal work hours to help our Sim card problem and treated us very good. He is a stellar dude !!!!”
“I am writing on behalf of my Dad, Alan Allen. Marissa did such a fantastic job taking the time to help my Dad set up his new phone. She went above and beyond every step of the way. I thank her for all she did!!”
“Miguel was very professional and the best customer service I have received at any store and I've been with US cellular for over 10 years. He was very helpful and informational, and got me exactly what I needed zero hassle!”
“Exceptional service provided by the team. Transferred out service to AT&T wasn’t able to make calls but the representative was able to assist changed a few settings and we were good to go. Thank you so much”
“The store is very clean, the guy that helped me was awesome. I had to go in a verify my identity because I purchased a phone and plan on their website.... I was there less than 30 minutes getting things taken care of an I was on my way home”
“Good service good coverage. But don't get upgrade deals on prepaid. Or a price drop if u r a customer. Been 1 last 3 years would like to upgrade with. Out killin my bank?”
“Casey at the Washington store is extremely streamly capable and very well adversed with working with the more senior types citizens such as myself.. Cell phones can be quite a challenge to challenge to us more mature people and she's very patient and caring and wants to make sure that she covers everything with you.. I don't know what you pay her but it's not enough thank you”
“I have been with T-Mobile a couple of years now. I have stopped in the East Peoria store with a problem maybe 3 times. Each time I have been treated awesome. Today I stopped because I had a problem with my phone that I couldn’t figure out. Jordan greeted me instantly. He fixed my phone problem. But I was so impressed by the way all of the employees treated the customers. The way I have been treated by T-Mobile the last 2 years I wouldn’t even consider going anywhere else. Thanks Jordan….”
“GREAT CUSTOMER SERVICEAbigail Roy was very courteous and took the time to explain everything she did which made for a very pleasurable experience.She made sure that we received the best plan for our needs. I would recommend this store at Peoria, IL, Grand Prairie for doing business with T-Mobile. Store could use a sit-down area for customers and reps to discuss services.”
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“Joci has the Best Customer Service PERIOD. I had called in the am and Joci knew the situation and was willing to help me. I came 45 minutes before closing and still Great Customer Service.”