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“…I got some problem last weekend with Zelle transaction from Bank OF America and l got money just next day it’s not good for me cause Zelle means immediate, right ? Angelo help me , and nice explain and show me what’s mine next step! So 5 star for him from me !!!”
“I want to thank Alfonso and the Metro Federal credit Union staff for a wonderful experience I had obtaining a new auto loan back in April. I thought the process was going to be difficult, I am happy to say I was wrong. Alfonso guided me through the process with ease. He answer all my questions even the ones I didn't even know to ask.
Thanks again,
for a wonderful experience”
“I came in and opened an account with a very nice lady her name is Rosabel she was awesome and extremely helpful i definitely recommend this bank/ branch best bank ever!!!”
“I came in and opened an account with a very nice lady her name is Rosabel she was awesome and extremely helpful i definitely recommend this bank/ branch best bank ever!!!”
9AM - 5PM
55 W Lake Cook Rd, Buffalo Grove
Banks
“I had a great experience here. Olivia was fantastic in helping me access my rewards and guiding me with opening up a savings account and what strategies to use with it.”
“We opened a student account for my daughter and we are so happy with the people working at Bensenville branch. They’re so helpful and taught us everything. My daughter loves the debit card and online banking.”
“Great business place! Easy and fast service. Amar was my bank teller and he made it a convenient and safe transaction for me. Would definitely recommend him! Will be coming back to this branch.”
“Highly knowledgeable person, a delight to work with, immediately found best and quickest solution to meet my needs. Best experience ever. I can’t thank you enough. Definitely a well deserving five stars.”
“Kathleen Vasquez did an amazing job explaining to me about CDs and about interest rates on savings accounts, she helped me close my old savings account and open up a new one that had a higher interest rate, I can't even tell you how much I appreciate it Kathleen did such an amazing job as a relationship banker at the Village Bank & Trust on Touhy in Park Ridge! I have been a member
for over 10 years now and everyone there is always so great and accommodating and I met the new branch manager he came over and introduced himself but I can't remember his name just wonderful people super accommodating and great information I enjoy banking there so much thank you so much Kathleen I really appreciate your help!!!
Sincerely,
David Haliday, a very happy Village Bank and Trust client!”
“I had an excellent experience with Gaby Balbino. Despite it being close to closing time, Gaby went above and beyond to help me set up my business account. She was incredibly fast, efficient, and professional throughout the entire process. What stood out most was her friendly and helpful attitude—she made the experience stress-free and enjoyable. I truly appreciate her dedication and willingness to assist, even when it might have been easier to ask me to come back another day. Thank you, Gaby, for your exceptional service!”
“Saya was a great help to me opening my checking and savings account, her customer service skills are wonderful always smiling and answering any questions i had thanks again Saya your the best Go open up an account ask for Saya!”
“Worked with Iwona Horn on accessing my mother's accounts after her death. Iwona was wonderful - compassionate, responsive, helpful, professional - couldn't ask for more. Thank you, Iwona!”
“I was a prior Chase customer and now I finally found a bank that is not going to have me on hold for hours or make me go through transfer over transfer only to get transferred to customer service again. Great over the phone and personally even better in person. Very knowledgeable, kind, and hard working people working there to helping me on any of my banking needs.”
“After I left my business of 30 years I started over at Bakers Life. What a great company to work for. Tremendous opportunities while helping protect families. I feel great about the work I do and the support from management. Best company to work for on the Planet!”
“Been a Customer since its opening day..
Great people. They get to know their customers, needs and families, your not a number, they try to figure out a way to make it happen. That's the right mindset.
A real community bank in a world full of govt regulations..”
9AM - 5PM
195 Milwaukee Ave, Lincolnshire
Banks
“Great customer service! I was greeted right away. I didn't look very presentable since it was hot and I was coming from a salon appointment, but the staff still treated me with respect. I would highly recommend this location. I drove 20 min to this branch due to the reviews . Everyone on staff is very knowledgeable of their products and services. I had a terrible experience at the location at Foster and Harlem so I decided to drive to this location due to the reviews. They did not disappoint. They were very customer centric.”
“For once, an honest and caring bank to do business with. I didn't have anything but good experiences at Wintrust. I suggest switching over to them instead of BMO and Chase. Because for once, they're an example of how a bank should treat its customers.”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“Been here since 2009 and I have had the best service along with information, help with my accounts and gratifications. I’m glad to be part of Wintrust community banks.”
9AM - 5PM
100 Biesterfield Rd, Elk Grove Village
Banks
“I have to give a BIG shout out to an employee Danial Noor Relationship Banker. He was so welcoming and professional. But, most of all he solved all my banking needs. Excellent customer service !!!!”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
10AM - 4PM
1 Marriott Dr, Lincolnshire
Banks
“I have been banking at BankFinancial since 1987 and I absolutely love coming to the Lincolnshire branch. All the staff is very friendly and super helpful especially Dorothy. I have been working with Dorothy for years and years and I am so lucky to be a customer of this bank and particularly of this location. Highly recommended this bank”
“Love the atmosphere in the bank. Everyone gets greeted with a smile and they make you feel like family. Morena has been wonderful to work with, and so have the other lovely women!Thanks for all you do!”
“Kristina, Marty and their staff go above and beyond in order to ensure customer satisfaction. I transferred a lot of my accounts from another bank and it was a great decision. I highly recommend Wintrust Bank especially the Norridge and Des Plaines branches.”
8:30AM - 5PM
1835 1st St, Highland Park
Banks
“One of the few banks that actually does personal banking. This bank is very service oriented. They are more than happy to help you, and don't tell you to do your transaction online like some other banks.”
“For many, many years, I was a customizer of Harris Bank, later BMO Harris. When BMO took over Harris, I noted the quality of customer service declined, dramatically. When my church moved their accounts to Itasca Bank, I found that real, caring people worked there! It didn't take long to decide to move all of my accounts, including those of my mother and son, to Itasca Bank. Not only have I not regretted that decision, but I have also recommended Itasca Bank to many people that are dissatisfied with their bank. Thank you, Itasca Bank, for being the old-fashioned customer service priority bank!”
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“I have been banking with Village Bank since they opened up quite a few years ago. I have always found the employees very helpful and friendly. I usually go to the Palwaukee Plaza branch, nice people, convenient parking, and a coin counting machine. I can't ask for anything else. Bill R.”