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“Always a smooth experience here. The employees are hardworking and professional. I’ve never had an issue with my packages or mail from this branch. Definitely my go-to post office in the area!”
2 - 5PM 8:30AM - 1PM
2001A Waukegan Rd, Techny
Post Offices
“Probably the best post office in the United States. There's only two postal clerk windows and PO boxes. No route carriers. PO personnel are expertly trained.”
“A wonderful post office superbly operated by Naomi. Exceptionally kind, gracious and a credit to the postal service. Naomi, is exactly the sort of operator everyone should aspire to be and one USPS should treasure. She makes the experience hands down the best experience in the Chicagoland area. Her, and Victor are both wonderful, and I'm grateful for all their support no matter the complexity of the postal problem you have!”
9:30AM - 4PM
9460 Irving Park Rd, Schiller Park
Post Offices
“Cute small and old style mail office conveniently placed in a small downtown area , I went for a couple stamps for postcards, the attention was really good , lola took time to search for some specialty stamps (american revolution ones) i was interested in , overall great service and wasn't busy at all”
12:30 - 5PM 8:30 - 11:30AM
1 Briar Rd, Golf
Post Offices
“By far, this is the most helpful, friendly, and well organized post office I have ever lived near. They routinely go out of their way to help you mail a package (even when you don't have the right tape or box), choose the correct shipping class and even will run out to the truck to retrieve your mother in law's Easter package because Yours Truly forgot to put her room # on the address. It is a jewel of a post office and I hope it stays open for a long long time.”
“This USPO location in Schaumburg (behind Capital Grille) is a shining example of how a post office SHOULD work! Compared to the one on Schaumburg Rd. where every employee there is miserable and spreads the same misery to all the customers.
It’s a night and day difference. My recommendation is for you to drive the extra mile and go to this location for service. Yes, there was a little wait but the service is exceptional. I’ll be going there for my postal needs from now on!”
8:30AM - 5:30PM
833 Central Ave, Highland Park
Post Offices
“idk why this location has such low ratings, I've used this post office my whole life- the staff is always very friendly and very helpful. yes, sometimes the line gets backed up but the workers are always going as quick as they can.”
8:30AM - 5:30PM
6977 W Oakton St, Niles
Post Offices
“5 star service. This is the best post office in the area. I frequent here Mon-Sat. Knowledgeable and friendly staff, always happy to help with a smile. Even under pressure, they're efficient with moving the lines when it gets busy, and most times I can get in and out quickly without any hassle. Most importantly, I get a smile and a thank you for stopping in. I always feel welcome to return again and again.”
“I love this post office! I don't live in Highwood but I go to this location as you get a small-town feel, the clerks are friendly, funny, helpful and efficient.”
“Malik is absolutely the best! He is attentive to details, very thoughtful, hard-working and a nice person all around. He sets the bar so high and deserves every raise/benefit there is!”
“This post office is my favorite, as long as you go through the week. If you go on saturday you will have opposite experience. The lady that works on the weekend does anything she can to do as little as possible. Through the week the employees are so nice and make sure to put the tracking, shipping labels and or postage on my packages themselves ensuring it is done right, weekend lady makes you figure it out and then gets rude when it isnt how she says its supposed to be and says cant be sent that way. I even watched her make a woman black out and rewrite the address because it was "upside down" as if they keep your packages neatly stacked and dont just throw them around. Im pretty sure on that rare occasion they need to turn or flip a box to read address ?? will never visit on a saturday again if i can avoid it.”
“The customer service is impeccable, knowledgeable and courteous. The negative reviews are posted by self-centered morons that don't understand how the post office works.”
8:30AM - 5:30PM
440 W Colfax St, Palatine
Post Offices
“Travon was awesome in the passport department! after making the mistake to trying to get it online, I went to Palatine post office.
It was incredibly fast and easy and alot cheaper.
Thank you Travon”
“I want to share my experienced with the customer service at Arlington Heights . On August 17 , 2026 we were at this facility for our passport renewal . It was a stellar service, friendly , accommodating and took time to review our application form . I want to thank you , the one who took the time to send to me my check book that , I unknowingly left at the counter . Yes , I recd the fedex with my check book intact and I am so grateful , thankful for your honesty and time to send this to me for I did not even know that I left it in the post office counter . Many thanks !!! Thelma”
“I had the pleasure of working with Gale on a package of mine that was having issues being shipped from my post office. She followed up with me everyday on updates and eventually got it worked out to be delivered. She was so great to work with, almost would'nt mind if another package was delayed going to her location! haha. Thanks again Gale!”
“I understand that people can get a little crazy at the post office, but our experience getting passports was very smooth and seamless!
Our family of 4 got it all done in less than an hour and the young lady doing the paperwork and taking the pictures was very nice and helpful. Again everyone's experience will vary and at such a busy place, but can't complain!”
“This post office can get pretty busy, and there usually is only one person cashiering, and sometimes even doing passports on the side, but this is not the employees’ fault, its whoever does the scheduling, staffing, or hiring.
Anyways, Pat and Michael are always there to help with a smile even though they are usually a one-person team dealing with so much by themselves. Thank you both keep up the good work!”
“Always pleasant, always patient & fun. Serious about their jobs. Ev one very knowledgeable. Will ask
another sales assoc. for clarity if needed. I've been going to this PO for 15 yrs. Always got great service. Didn't rush me picking out specialty stamps either.”
“Today my parents applied for their U.S. passports, and we are extremely satisfied with the experience. The staff was very kind, professional, and helpful. The whole process was quick and smooth.
The Vernon Hills USPS truly stands out compared to other locations. I have never experienced unfriendly service or any difficulties there.”
8:30AM - 6:30PM
255 N Buffalo Grove Rd, Buffalo Grove
Post Offices
“Staff is always friendly whenever I come to sent out mail or if I have questions they are happy to help, and self service drop offs are easy too. Not sure why this place is rated so poorly, I haven't had a single bad experience yet”
“There is a great, great, great lady working Tuesday afternoons! She really made my day! I do not know her name but she is very helpful and knowledgeable. All other employees should go to her for training. A lot of other people are giving negative comments and negative ratings, but I think they are the ones with the bad attitudes, because this post office was a wonderful experience. The lady working here really restores my faith in the American Postal Service.”
“1:50 Saturday afternoon Sent a package and the clerk was patient with me and very helpful. In and out, including buying a mailer, packing it and addressing it, in about 6 minutes. Other customers seemed happy too.”
“I had a tricky situation with a looping package (due to an error in reading multiple labels, a fault of my own). I was concerned I might need to claim it as a loss but Mr. Paige deduced the problem, tracked its every whereabout, the exact problem, and had it tracked directly to the post office. I had it the very next day! It was like magic. I truly didn’t expect so much from a post office. Many times you leave disappointed. Thank you for your incredible service and your help, Mr. Paige!”
“Isaiah who works there went well above and beyond to help me Track my package!! This shipment went from Boston to Colorado, then through their facility in Illinois, to New Jersey, back to Massachusetts where it belonged! I Spoke with many different people along the way, including the Vendor who sold me my package and it was Isaiah who followed up and called me numerous times to assist and update me the whole way through, until my package finally arrived! Bravo to Isaiah, he's the man! Exceptional customer service and well done sir! I truly appreciated your help!”
“I recently needed to set up a PO Box and visited this post office. The paperwork seemed a bit confusing at first, but the manager, David, was absolutely wonderful. He was incredibly patient, took the time to help me fill everything out correctly, and made sure I got my keys without any stress. Excellent customer service! Thank you so much, David!”
“Went in today and Mary behind the counter was so pleasant and helpful. Some of the best customer service I have seen in a long time. She was very kind to an older gentleman as well in helping him to get his package all set.”
“I had a great experience shipping a few packages with Kendra today. Some of my items had incorrect addresses, and instead of just handing them back to me (which has happened at other locations), Kendra immediately pulled up her phone to help me find the right information. She suggested the best shipping options and went above and beyond to ensure I was taken care of. I really appreciate finding people like her who prioritize a great customer experience. Highly recommended!”
“Do your own experience.
Everybody was nice with me from the officer lady on the entrance to the lady's loading me. she was quick no more than 30 mn in dock.”
“I had a great experience recently at the Morton Grove Post Office (June 2024). In order to officially change my mail forwarding address due to a move, I needed to go into the Post Office to confirm my identity, old mailing address, and new mailing address. Al at the front desk was great. He explained the process thoroughly and what I needed to complete it. He was also EXTREMELY patient when I was attempting to shuffle though my email looking for my leases and an email from USPS that I needed. I really appreciate how helpful and calm he was during the whole process and it was very seamless. Thanks Al!!!”
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“For the first time, I had a really great experience with USPS. The customer service was excellent, and Matthew was incredibly helpful, proffesional, and friendly. He made the entire process easy and pleasant.”