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“John, Julian, and Jake (three guys working in two separate stores) worked their butts off to get me into the right pair of shoes. It took a couple of tries, but John gave my foot pain more attention than any other salesperson ever has. He helped brainstorm creative solutions, switching out insert-shoe combinations and letting me try each new set-up for a couple of days. I eventually landed on a pair "no drop" Altra's that have given my toes the space they needed. The foot pain is going down and I feel a lot of relief. I can't recommend them enough.”
10:30AM - 9PM
530 IL Route 59, Plaza West, Naperville
Shoe Stores
“This was my first ever bridal appt and I was really nervous. I’m so glad I chose this one to be my first! I was praying that I would find my wedding dress here and sure enough I did. Chenise was absolutely amazing!! She is a kind hearted soul and most importantly she was patient with me! The fact she grabbed all the dresses I wanted to try on and even bringing other dress suggestions including veils, if that’s not a person who loves their job I don’t know what is. She made me feel comfortable and she gave me the honesty I needed to hear in to chose “the one.” Hands down the best experience I’ve ever had! I’m so glad I was paired with her. Thank you so much! If you want someone who is fun to be around, she’s your girl!”
“Went in today to get a new pair of running shoes. Jillian helped me get fitted and gave me a ton of options to choose from. She was so knowledgeable and her customer service was incredible! My friend was so impressed that she also got fitted for a new pair of running shoes despite having just bought a new pair. We both left so very happy - huge thanks to Jillian!”
“I came in with my son to get a new pair of runners for cross country. Gabriel came out greeted us as we walked in. Got to know our needs and set him up with a great selection to choose from, answered all the questions and was patient with our requests. Now, my son has 2 very different size feet because of a disability, he didn't judge his disability or his 2 different size feet?, and made sure he was comfortable in the shoes. We couldn't have asked for better service. And the VIP perks make it worth every purchase. Thanks for making our customer experience great!!”
“Kyle was super helpful! I didn't even know they did boot repair. I have a pair of ariats that I literally walked the souls off of but couldn't come to part ways with them and Kyle went above and beyond to help out. Very reasonable price for the amount of work that he has to do to them. When I go to pick those up I'll actually probably be walking out with another pair of new ones.Update.... Just picked up my boots that were beyond repair in my eyes. Not only were they done way faster than promised but he did an awesome job! Not a lot of craftsman around anymore that can pull off what Kyle did! I'm definitely a loyal customer for life! THANK YOU KYLE!”
“Went to NB to look for new sneakers. Since I have been a prior wearer of NB, I thought I would try again. Had a very good sales person who went out of his way to assist. When making my decision on a pair, I asked about returning and was told 45 days. I decided to make a purchase and was given instructions regarding breaking them in.After a few days I decided to return the sneakers because of the lack of padding on the soles. Return was a very easy process.”
“I found about this location after my wife made an exchange for her boots. This location was really nice and friendly, warm, helpful with BIG smiles. In all my years of shopping I've yet had the chance to meet a dope manager full of energy willing to help, YES!! Journey this has to be one of the best shopping experience when my wife know the person running the show, a happy wife happy life. Thank you so much for the pleasant experience, see you soon.”
“Called ahead looking for specific brand/sizes/colors, they informed me they had them, i told them i was on my way. When i got there, the associate who had took my call had them waiting at the desk in both sizes and colors, and i had not even asked him to do that. Now THAT'S customer service! 5 stars, i SHALL be returning for all my uniform needs!”
10AM - 9PM
1001 75th St, Woodridge
Shoe Stores
“Fabulous selection. I went in for fall boots and left with the boots plus four other pairs of shoes. Good prices and I received absolutely outstanding customer service. Store is clean, comfortable and well organized. I will return!”
“This is an amazing collection of over 100 individual shop owners who have curated or handmade a selection of goods you will not likely find anywhere else. If you are on the lookout for unique gifts, home decor, clothing accessories or just about anything else you can't go wrong stopping in to see what is offered.”
9AM - 3PM
1019 E Ogden Ave, Naperville
Shoe Stores
“We found Naperville Shoe through a Google search. My son's leather Timberland boots needed some serious TLC, including sole repair. They not only glued the sole back on, but stitched it to the toe. Excellent work, very fair pricing. Will definitely be returning.”
“I had looked online and gotten ideas then went to the store to try on different items. The sales staff was very helpful answering my questions and pointed out where the items I had seen online were located. They left me to browse, and came back in a few minutes to answer more questions. Once i selected an item, they help place it on a take home hanger and put it in a covering bag. The service was what I have come to expect at DXL, always polite and helpful.”
10AM - 8PM
2601 Plainfield Rd Suite B, Joliet
Shoe Stores
“The ladies who work here are my hero’s! I had an issue with my reward points being negative and a shoe exchange I was having. It was close to store closing and they called me the next morning to let me know everything was resolved. I really appreciate the awesome level of customer service!”
8:30AM - 5:30PM
23900 W Industrial Dr S suite 4 & 5, Plainfield
Shoe Stores
“Our customer service representative call me immediately (on vacation) and informed me that Christopher was not happy that we made a custom patch for his vest. We were concerned that embroidering directly on the vest would prevent protective plates from being installed correctly. I called Christopher and informed him we were crediting him in full for the work and would remove the patch and name plate and embroider directly onto the vest free of charge. Christopher thanked me for refunding the money we agreed on a plan of action to rectify the issue.”
9:30AM - 5PM
115 W Jefferson Ave, Naperville
Shoe Stores
“We walked by the store on a sunny Saturday afternoon and saw these beautiful sparkly pink shoes. My twin granddaughters asked if we could go inside. They do not like to shop but were drawn by the shoes and the wonderful women who measured their feet. Our experience was beyond fabulous. Going forward I will be back with my 5 year old girls!!”
“I wanted to thank Martin for doing a Super Professional repair job to a pair of expensive Italian patent leather knee high boots. Not only did he source difficult to get repair parts particular to these boots but he improved on the original shank install from the factory. He documented with photos and showed me the parts he replaced !! His workmanship was Beautiful. I felt like I had my Italian sports car repaired by a true old school mechanic. I only give good reviews to people who have earned them. It was a difficult first repair for me by him. I already brought him more work. Unlike a lot of other shoe and baggage repair places, he backs up his work. Really impressed with him. All you ladies out there, this is your guy for your high end stuff !! Thanks again Martin.”
“Always come to this location first for my kids' shoes. Employees are always patient to get several sizes for 3 kids. Jorge and Emily helped out on our most recent trip. Super helpful”
“Stopped in to order my flannel shirt and I was happily surprised that it was in store this year. I was also shown some t-shirts that were on sale so I purchased four. Great experience, Casual Male is my go to!”
10AM - 7PM
55 S Main St, Naperville
Shoe Stores
“11/09/2023 ThursdayAs always Nicole and her staff are amazing! I love to shop at the Naperville location and Bolingbrook coz store always so nice and clean and easy to shop. Especially Naperville Nicole is always friendly and she does an amazing job. Thanks Naperville staff❤️❤️❤️”
“Was in a pinch for baby shorts, called the store and Arooj was so helpful! She put aside the items for me and had them ready when I arrived. Will def come to this location more often. Love the above and beyond customer service”
11AM - 7PM
3340 Mall Loop Dr, Joliet
Shoe Stores
“The staff is super helpful and friendly. They also reassured me that they will never run out of converses. I got two really cute pairs of shoes for a great price.”
“My go to place for my work scrubs always has a good selection and the lady that assisted me Mari was so helpful and so polite and kind highly recommend for all you scrub needs!”
“Good variety of designs. Just a little low on supply, but that was on memorial day. Great customer service. Staff are in plain clothes so it takes a moment to identify one.”
“I really enjoyed being at this store. I was greeted promptly by Drew (Andrew). He made me feel like I was a VIP at a luxury establishment. He gave me several pairs of jeans to try on and made great suggestions. This was, by far, the absolute best retail experience I have ever had. It made me feel happy to have been there. They made my day better. Drew is excellent at his job. I will definitely be back.”
8:30AM - 8:30PM
321 Collins St B, Joliet
Shoe Stores
“Great customer service. Cesi was very knowledgeable and helped me with selecting and setting up my new phone. With this service i plan on being customer indefinitely.I highly recommend this store. THANKS!”
11:30AM - 7PM
3340 Mall Loop Dr, Joliet
Shoe Stores
“My wife loves this store so therefore I shop here often. Always have a pleasant experience, great selection of clothing and a great staff. I would give it 5 Stars but they are always out of gift boxes and tissue paper especially around the holidays.”
“Maria and Dena hands down provide excellent customer service. They have been helping us outfit our soccer family for years and know what we like! They are patient, friendly and knowledgeable- we won’t go anywhere else! We love to support local and these two are a huge reason why!”
“The staff was very helpful. I was able to find the right skateboard for me and they put it together for me as well. It was a very nice experience, although the skateboard build I chose was very expensive. Overall, a great place for skaters and newcomers alike.”
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“This location had a beautiful selection of clothing as well as shoes and accessories! It was clean and the store associate was pleasant and attentive! This store in my opinion beats the store in Naperville IL. By a great margin!!”