Ross Dress for Less offers a wide selection of clothing and home goods at discounts of 20% to 60% off department store prices. Customers appreciate the abundance of options and the friendly cashiers, making shopping enjoyable. However, some reviews mention that the store can be cluttered, and some staff may not provide the best customer service. A few shoppers have experienced issues with the return policy, finding it unfriendly, especially when trying to return unused items. Despite these concerns, many find the store a good place to shop for reasonably priced items and enjoy discovering seasonal snacks near the checkout. Overall, Ross provides a fun shopping experience with plenty of clearance finds and useful products.