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“I have been using this Avis for quite some time and I have had nothing but perfect car rentals.
The staff are always welcoming and helpful. Hasan, whom is a staff member, was beyond helpful and dedicated to customer service. Hasan made sure my ride was in perfect condition before I drove away by performing a couple last minute cleanups. Hasan made my trip that much better! The facility and its lots are maintained and now the facility recently received a nice remodel. The cars are typically clean and in stock if reserving ahead of time. The overnight drop off is a game changer and makes renting from here that much for convenient. The location is conveniently located among several gas stations to fill up if needed.
In all, I highly recommend this Avis for your travel needs. I will continue calling this Avis my main rental car company too!”
“The guys at Avis in St. Charles, IL are awesome. They always do their best to make sure you have everything for your car rental. They call to make sure if your car is not returned yet, to let you know. Thanks Jim and Baker for always making my car rentals AWESOME!”
“Thank you so much to Baker for his excellent service helping us after we rented a smoker car from the airport. Very lovely gentleman. Highly recommended using this location!”
“This is not a review specifically for the location, but for their employee Jeff. Hertz did not have the vehicle available that I booked and Jeff went above and beyond to rectify the problem to the best of his ability. I appreciated Jeff’s patience in making it right.”
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“Making arrangements to have a car reserved for a two week period. Manager was very helpful.
Had to contact Enterprise for a rental due to my car being involved in a hit and run. Enterprise picked me up at the auto repair shop and then drove me to their office. Everyone I dealt with at Enterprise were friendly and professional. They provided me with a 2025 Genesis. A very nice car to drive as a rental especially covered by my insurance. Really appreciated the car and service. I even had the car run through the car wash. Thanks.”