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“We actually went to TS SPECIALISTS which is located in front of Hayes. We will not take our car anywhere else. The mechanics know what they're doing and treat customers with respect. Try them before you go anywhere else.”
“I cant thank Kyle enough for helping me for this entire buying experience so easy and enjoyable. I will make it a point that if a friend or family needs a car to go see Kyle Lackner, Vip manager!!!”
“Another rental from this location and another pleasant experience. Cannot say enough good things about this team!! I always have a great experience renting from this Naperville location. Shout out to Alex, Alex, Eric, Isaiah. Great customer service. Highly recommend!”
“Everything went really well for us. The guys at the office Noah and Kyle went out of their way to help us a lot with the process. We don’t rent cars very often, and this was a weeklong trip that was made a lot easier with the vehicle we rented. Fantastic customer service and a very smooth process start to finish.
Would highly recommend this location and employees!!
Thank you very much!”
“Over all great experience every time I’ve rented.
Staff is super friendly, helpful, and flexible with getting me the right vehicle.
Will only be using this location moving forward and will definitely recommend to friends and family!”
“I went here to rent a car because I got rear ended. The 2 people that helped me were so kind and helpful! They worked with my insurance until they got an answer and made my experience as low stress as it could be! It was also very reasonably priced”
“The staff picking up and dropping off, even on the phone were very helpful. I was able to change the car when I got there(just because of preference) helpful there. I needed to extend the rental, when I called in to ask, they helped my easily. And checkin was a breeze. Overall very good experience”
“Megan the manager here is absolutely phenomenal. She is so helpful and accommodating. The customer service at this location is awesome. All the staff was great. Overall just a wonderful experience. I high recommend.”
“The staff was outstanding in the selection of cards were numerous. They are extremely helpful in making it a very easy process to get the car and make sure I was happy with the vehicle chosen.”
“From start to finish, this was a really great experience. The reservation process was easy, and when I arrived at the location, everything was smooth and efficient.
The gentleman who helped me was kind and welcoming, made eye contact, and took care of everything quickly. I came in after a rough morning, and his professionalism and warmth genuinely turned my day around.
The car was clean, comfortable, and exactly what I needed.
Overall, it was an easy and positive experience, and a great reminder that simple kindness goes a long way. I will definitely be back to rent from this location again.”
“Was very satisfied with the service I received from this enterprise location. My advisor, Liz, was very very kind and patient. She gave me several options of cars to choose from and even let me switch the car when there was a cigarette smell in the initial car. The man I spoke to over the phone/and front desk was also extremely kind. Very conveniently, they work with crash champions nearby and offer rides to and from the location. Thank you !”
“Benji offered amazing customer service from the first time I called in with questions about my reservation to giving me a ride home after returning my rental. His surpassed my expectations of going above and beyond”
“Mike was awesome! He was extremely attentive and helpful. An SUV was not available, but he found me a vehicle that suited my needs with all the bells and whistles. He cleaned off the car for me as well, as it was snowing a bit. He contacted me a few days later to check my status and asked if I wanted to switch to a different car. I appreciated that and said I was content with the car I was provided. He also refunded my initial deposit in a timely manner over the phone, which put me at ease! Great customer service getting picked up at the body shop, and it was convenient being able to leave my car at the shop once i picked up my car. Thank you! I'll definitely be back!”
“Staff is great to work with. Flexible, solution driven, and also adds that human element to ensure your experience is as good as it should be. Keep up the great work!!”
“Never had a problem renting a car here. One star deducted because we left a child seat in the back the last time we dropped off the rental. That was our fault, but they had pulled the child seat out of the car and did not bother to call us. It was for our grandkids, so we didn't realize we were missing a car seat until about a week later.”
“I dont normally write reviews online let alone for a car rental company but i gotta give credit when credit is due. I've been renting from this location for quite a while now and I'm always satisfied with their service. On my last rental i requested a big SUV with a big cargo trunk for a family trip. I was originally given an Expedition, and i didnt really quite like how small the size of the back cargo is. Eddie came out to check up on me and ask me if theres a problem, when i told him i needed a bigger trunk cargo SUV, he immediately swapped the car with something more spacious. That right here is a great customer service. I will definitely use this place again and recommend it to the people i know.”
“Rented a van for a family Thanksgiving in New Jersey. Ketan as usual was extremely professional , we picked up the Van 11/23 and even though it was raining the van was ready and cleaned. We were able to pick between 2 models and were checked in early no issues. This is the best owner operated franchise in the western suburbs.”
“Had an amazing experience at avis in route 59, i booked the car for driving test, they provided all the necessary details and the insurance required so that we can drive the car during test. The car was top condition with all features, we rented a volkswagen tiguan and it drove perfectly”
“My use of Enterprise was due to an insurance claim. The location was conveniently located next to the body shop doing the repair work. The pick up/drop off were both quick. I had a choice of two vehicles, the one I chose was clean and ready to go. The gentleman who handled both the pick up/drop was polite and efficient. He even found some items I had left in the trunk.”
“First time & I needed a van for my son’s 1st Football game. Everything was perfect. The check out process, the return process & it’s not far from my house. The rep Joffrey was very professional & handle everyone at the desk with ease. Will shop here again. By the way… THEY WON!!”
“Thank you very much to the parcel agency, I am very grateful and satisfied with your service, I will continue working with you from Chicago to Guadalajara, blessings”
“Lisle location is under new management Jaultiana was very helpful . I definitely recommend coming to this location she was very pleasant and Jaultiana definitely knows what she is doing .”
“Best car rental place i have ever been good service
Nice clean cars!! Rakesh had best customer service and very helpful would recommend to rent from here!”
“This particular sixt location is very convenient. And although I was late to pick up my car rental, Thad was awesome and was able to get me in a car without any issues. Thad is awesome and I'm sure everyone that works there.
Thanks for the good experience, and thanks Thad!”
“I have had friendly and positive experiences at the St. Charles, IL Avis location. The rates are comparable and competitive with other local national rental agencies. I have been renting from this location every week for over two years, and I will continue to go here. Baker is extremely thoughtful, and I appreciate his professional communication. I've rented almost every type of vehicle from here without any issues. Great place!”
“The guys at Avis in St. Charles, IL are awesome. They always do their best to make sure you have everything for your car rental. They call to make sure if your car is not returned yet, to let you know. Thanks Jim and Baker for always making my car rentals AWESOME!”
“I had a smooth experience with Avis. The car was clean, well-maintained, and ready on time. The pickup and return process was quick, and the staff was professional and courteous. No hidden charges, and everything was clearly explained. Would definitely rent from Avis again.”
“?EDIT. So I've since talked to the on-site staff, and he was very helpful. However... the general customer service call center (the ones that your phone calls go to when the actual site staff aren't available) were unprofessional and RUDE!!!!and they will apparently just try and argue with you instead of actually helping or finding out who can help. Especially Carlos. He wouldn't even let me speak to a supervisor. He asked me why I wanted the supervisor, and then hung up on me. He was horrible. He left my mother in tears after that call. I've since talked to the supervisor. She was professional, but she needed better employees.I'm just happy that the on-site staff at both the pick-up and the drop-off locations were very nice.”
“I LIKE THIS PLACE. I SUGGEST everyoneTO VISIT THIS PLACE FOR CAR RENTAL. ALTHOUGH ALL OF THE STAFF WAS GOOD BUT MY FAVOURITE WAS SAUD ABDUL AS HE DELT WITH ME NICE AND PROFESSIONAL WAY WAS SLEEPY BUT NICE PROFESSIONAL WAY OF TALKING TO CUSTOMERS. I HIGHLY RECOMEND THIS PLACE.”
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“Joe and his team are fantastic. I had a failing G5 and they quickly sourced a replacement and had me back up and running in just a couple of hours. Incredible service and a wealth of Cirrus knowledge. Highly recommend.”