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“Customer service was very great and helpful I really appreciate karneesha she was the best at getting me all the information I needed thank you
-James Bryant”
“Ok, true believers-- here's one for ya,
I was hacked!
So, before these evil-doers could make off with my millions--
I went to the bank and tried to straighten it all out.
Whole matter was resolved in 30 minutes.
Thanks!”
“Branch Manager Ebony Moore was very helpful. I can in to inquire about my account and she explained what services that the branch was offering regarding CD’s. Because of her experience and professionalism I purchased a couple today. We need more customer service staff like her.”
“My experience was great , I was helped by Germaine and got in and out in a great amount of time . My family banks with win trust and I would recommend this branch”
“Today, I had the pleasure of meeting with Toya to discuss both business and personal accounts related to banking. From the outset, Toya demonstrated a deep understanding of the financial landscape, providing valuable insights tailored to my specific needs.
Her approach was both professional and personable, making it easy to discuss sensitive topics. Toya took the time to clarify various banking options, explaining the benefits and considerations of each in a way that was easy to understand.
What stood out the most was her willingness to listen and adapt her recommendations based on my goals. Whether it was managing cash flow for my business or optimizing my personal savings, Toya offered practical solutions that felt genuinely supportive.
Overall, my meeting with Toya was not just informative but also empowering. I left feeling more confident about my financial decisions and appreciated her expertise. I highly recommend her for anyone looking to navigate their banking needs effectively.”
“Centier Bank in Dyer, Indiana *****
They are always friendly and knowledgable. I have used them for home equity loans, business loans, annuities, savings and checking accounts. I recommend this location to anyone who is looking for a bank. Many of my customers and family use Centier Bank.
Mrs. B Hudson”
“We worked with Michelle at the Dyer branch to set up my daughter’s checking account. We had a wonderful experience!! She was so helpful, patient, and friendly. She joked around with us, and also took the time to make sure we had all of our questions answered. Excellent customer service! We could not have asked for a better experience!”
“We had a meeting with one of the bank's longtime customers at their Lansing location. Kim Parker and her team could not have been more accommodating and professional. Really impressive team they have and I will always be grateful them.”
“Today I walked into the bank and was greeted by Melvin and had an appointment with Jamileh Saleh and was very much satisfied with her assistance and patience with me and also opened up an account. I want to say I haven’t felt this welcomed in a while I would refer this place of business for banking to anyone and Jamileh Saleh is a 10/10 for service. Thank you again and will be returning soon.”
“Great experience with Credit Union 1. The staff is always friendly, professional, and helpful. Customer service is quick, and they make banking easy and stress-free. Definitely recommend!”
9AM - 5PM
195 W Joe Orr Rd, Chicago Heights
Banks
“My mother was a customer of your bank, at the Chicago Heights location. She recently passed away, and we have been working with an attorney, a CPA and the bank, to move the account to my name. I have been working with Pamela Tate-Delk and she has been wonderful. She has been very patient, and has helped us through a rough time. I appreciate her help! Thank you, Pamela!”
“I love this place soo much! Great staff
Alondra was amazing! she was able to help me with my personal financial problem. I would’ve give her 10 ⭐
if I could….”
“I always have a great experience at this branch, but Daniel really went above and beyond. He helped me with my account and took the time to walk me through everything until the issue was fully resolved. He was patient, professional, and genuinely cared about helping. Couldn’t recommend Daniel and this branch enough!”
9AM - 5PM
1290 Steger Rd, Crete
Banks
“This specific bank in Crete is always a pleasure to do business at. Everyone seems to know the customers and is always willing to handle all concerns before you walk out the doors.”
“Detra Armstrong is the absolute BEST! She communicated very well, every detail and was available whenever i called. She made me feel really comfortable and gave me various options to suit my needs. Very professional and personable. Im glad i chose Tech and Ms.Armstrong.”
“Friendly staff. They go out of their way to make you feel welcome. They also have made it one of my kids favorite places to go. She looks forward to depositing her money.”
“Good works deserves good recommendation, I appreciate the effort of Mrs Kelly Robert for helping me managed my trading account. Profits are been made weekly as she promised, i invested $1000 and now making $10,200 weekly, All thanks to her, Send her a DM and thank me later”
9AM - 5PM
3115 Ridge Rd, Lansing
Banks
“I visit this bank ? quite frequently and Mr. Jaron Jordan has always been very professional, helpful and informative about financing and planning for future investments. He respects your time by being punctual with his appointments and he’s willing to answer any question. If he doesn’t know the answer, he’ll research the answer for you. He even brought in Louis Vela, Sr. Home Lending Advisor at Chase Bank in Lansing, IL off Ridge Rd., to one of our banking meetings to better educate me about purchasing real estate-investment properties ? Both men are very knowledgeable in their craft and I’d highly recommend visiting this branch and speaking with Jaron Jordan and Louis Vela ✊?”
“I had problems with my card and visited the munster branch of the American Community bank. I walked in and the two ladies there were polite and friendly. They answered all of my questions and took care of the issue and ordered me a new card. They were both great.”
“I had a previous issue setting up beneficiary on an older friends account. I went to the bank for help and between Carol, Jackie and Anne the issue was resolved. Thanks to all of you”
9AM - 5:30PM
15533 S Cicero Ave, Oak Forest
Banks
“My Father and I had made countless visits to two other 5/3 branches to resolve a simple issue of why he couldn't see his own account on his phone. Went to Oak Forest branch, Gloria Jaime resolved issue in less than 30 minutes.”
“The Bank Manager, Deborah, was wonderful and helpful. She helped me manage my accounts over the phone, making it very convenient. I will definitely request her assistance again on opening another account.”
“We have always appreciated all the customer service individuals. They are always helpful! We had numerous wire transfers and have had them all completed flawlessly. Thank you to all who helped!! Ann Marie, Joy, Gabby and of course Zack!!”
“Good service they just need more people. There was only one teller when I went and a banker but this was a Saturday. Not sure if someone else was there helping. The banker even had to step in to the teller area to help out. She deserves a raise!! I don’t know her name she had gold/blonde hair . The other teller who helped me was nice. Also I just don’t like the way the bank is setup by the drive up it’s hard to see when you’re getting out from that side. Someone can get into an accident even with the mirror they have it’s hard to see if cars are coming when you’re trying to get out.”
10AM - 5PM
1779 River Oaks Dr, Calumet City
Banks
“Amazing Staff and Managment. Citi Banks are hard to find by me and they've always went above and beyond to tackle any issue we've encountered with a smile on their faces! Citi Bank should be very proud of the individuals that head this branch they're second to none! I really appreciate everyone of them!”
9AM - 5PM
9175 Calumet Ave, Munster
Banks
“Thank you to all the nice women who were working on Saturday, 10/18/2025! From the moment I walked in, it was a great, welcoming experience. They have amazing staff at this location, and it’s no surprise because the manager, Victoria, was incredibly helpful and kind. I will only be going to this PNC branch moving forward!”
9AM - 5:30PM
21403 Cicero Ave, Matteson
Banks
“I just want to say I really appreciate fifth third bank in Matteson your customer service is Awesome!!!!from day 1 so professional Jeanette and staff thanks again.”
“I'm very pleased with the staff at this location. My father is a Senior citizen in a wheelchair and he needed his pension paperwork notarized. The young lady I spoke to came out to the car to notarized the documents for my Dad. She didn't want him to have to get out of the car in the wheelchair. This type of kindness is rare today. I'm so grateful we still have kind and caring people. Please come to this branch for your banking needs. They really care about providing A+ customer service.”
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“I came into this branch location to use the coin machine. Ashley was very friendly and informative when she helped me cash my coins in. Once she found out it was my son's savings, she mentioned the kids saving and checking accounts in addition to the current bonus when opening a jr. account. I look forward to opening an account for my son on my next visit to the bank.
Thanks Ashley for being knowledgeable about the products offered and sharing that information with me!”