2 South 541 Route 59, Warrenville IL 60555
“As one of the only hardware stores in central extreme central western DuPage it's a godsend when the nearest big box stores are 1/2 hour away. Hillman selection could be better but staff are friendly and knowledgeable.”
33W361 Roosevelt Rd, Geneva IL 60134
“Great store, amazing inventory for lovers of electronics part supply. Leds, resistors, dials, gears, capacitors, vintage measurement device like oscilloscope. And also science gadgets. Need to comeback.”
617 W State St, Geneva IL 60134
“My husband is NOT a hardware store kind of guy. He loves going to Geneva Ace Hardware because as soon as you walk in the store someone approaches you to ask how they can help you. They are respectful and use simple, non-threatening 'hardware language' when explaining options. They usually are able to answer your questions, and if they are stumped they use other team members as a resource. I have had many positive experiences with the employees who have assisted me in the paint department. Also, if I need something slightly out of the ordinary I have been able to source it at Geneva Ace. Great store, great people.”
485 East Roosevelt Road, Glen Ellyn IL 60137
“Ace is the place and this particular store is one of my go to spots for hardware and keys. I also bought my last Toro mower here. The only downside is when I had the mower serviced, there was not very good communication about how things were going. This might have been due to the place they send the mowers out to, but the manager recently told me she would personally get back to me and didn’t.”
1705 North Main Street, Wheaton IL 60187
“5 star customer service given by Andrew. Without even being asked he offered to load up my carpet cleaner and did it was a smile. Beyond happy with this, highly recommend this location. Give that kid a raise!!!”
312 West Front Street, Wheaton IL 60187
“Carlson Glass & Mirror are a great resource for any glass and mirror needs. We recently gave them an antique coffee table top that had a crack in the glass top. Ray was straightforward with me about the potential cost and time it would take. Surprisingly, Ray called me the next day and advised that they were able to complete the work overnight and for far less than we anticipated. I would highly recommend them.”
4728 Yender Ave, Lisle IL 60532
“I recently buy a new cmc 90 hd and have few issues with machine couple time Ronny in service been helping me with the issues and answers all my cuestions about it. He had really knowledgeable about this equipment. I really appreciate the help. Thanks Ronny”
2419 Ogden Avenue, Lisle IL 60532
“Went into the store to purchase a leaf blower, talked with the manager, Trace, and walked out with leaf blower, edger, and lawn mower! Excellent service and knowledge about what the customer needs. Time was taken and full explanations of how machines work and warranties were given. He even helped me set up the registration. So nice to see a shop that actually believes in and backs what they sell. Northwest Lawn is the only place I will purchase my lawn equipment from! Great to know I can get my products serviced here as well. I will be back!”
994 N Lake St, Aurora IL 60506
“I love going to this location lots of parking, friendly people, everything I need is there , lots of sales, clean, and believe it or not, but no dust on products.”
90 East Loop Road, Wheaton IL 60189
“This is my go-to hardware store. I prefer smaller businesses. I get better one on one service when I have questions or need recommendations. Employees are always helpful.”
904 N Lake St, Aurora IL 60506
“Cashier Michael is just trying to do his job. There is no reason for rude customers (Iike I experienced ahead of me). Be kind people. I hope he had a better day.”
2650 E Main St, St. Charles IL 60174
“It is always better late than never. I have to tell Google about my customer experience two weeks ago with Caleb, Caleb's Customer service skills are second to none!!! He needs to teach a customer service class. He is phenomenal. I spoke with him on the phone. I was indecisive, I wasn't sure on what to get. He was very courteous. He was extremely patient, very knowledgeable on a scale. From 1 to 10, Caleb gets a 20. when I came into the store, He heard what I was looking for recognized That he had assisted me Caleb stopped What he was doing to come over to assist. this is one SATISFIED customer. Caleb Gets 1000 cool points for going over and beyond. Thank you so much. Thank you so much.”
1030 North Washington Street, Naperville IL 60563
“I've been a customer of this Ace Hardware since 1988 — nearly four decades now. Faces have changed over the years, but the sense of genuine relationship with the owners and staff has never wavered. I'll admit, when the store's longtime local ownership sold to the corporate Ace team a few years back, I worried that the personal touch might get lost. I'm happy to say that concern turned out to be unfounded. So many of the relationships I built over the years have carried through. Just last weekend, over Labor Day, I needed help choosing a new grill. Linda and Sandy not only walked me through finding the best option for my family — and the most economical one — but then these two didn't hesitate to help me hoist a heavy, fully-assembled Weber grill into the back of my truck. That kind of care is exactly why I'll always be a grateful, loyal customer of this Ace Hardware on Washington St. in Naperville.”
5035 Ace Lane, Naperville IL 60564
“Saved my booty! I needed a key copied and the other place I tried with the automated kiosk was pretty pathetic and couldn't find the blank, hung and wasn't responsive and when it finally worked the 3rd time it wanted to ship me a house key for my scooter key blank. Contrast with Buikema's Ace where they had 3 different blanks in stock of varying length and I could pick my size and their computer aided key machine made it flawlessly the first time. WELL DONE Ace!”
480 Industrial Dr Ste 116, Naperville IL 60563
“We’ve been a loyal customer of this store for years, relying on them for parts and units. The staff is always ready to assist us whenever we need it, and they’re incredibly kind and helpful, especially Elaine. She’s been instrumental in helping me through several challenging situations, and I’m incredibly grateful for her support. We’ve never had any trouble sourcing parts from them, and they always provide us with what we need.”
319 S Neltnor Blvd, West Chicago IL 60185
“They are rearranging everything but I love going to the hardware store ❤️. A little messy but I don't mind. I tend to hunt down the older people because they know better where things. Nothing against the youth. It takes a lot of time to find anything when it's all moved around ?”
29W151 North Ave, West Chicago IL 60185
“Did a fantastic job tuning up and repairing my mower and chainsaw, very competitive pricing. I also bought a Stihl leaf blower I’m very happy with. Scott is a very nice and knowledgeable man.”
1212 South Naper Boulevard Ste 117, Naperville IL 60540
“I am so grateful that we have our own Ace Hardware now. The staff here are amazing. They go the extra mile and are intent to see that your project is done well!”
715 Fort Hill Dr, Naperville IL 60540
“My experience at Menards was wonderful. Very kind and willing to help employees. The atmosphere was extraordinary. The ambiance set the move. Very clean store. Fast service. Keep up the great work guys. I will be back.”
475 South Schmale Road, Carol Stream IL 60188
“I had such an exceptional experience at this Home Depot location that I felt compelled to share it. After visiting multiple stores trying to find a plant that matched the aesthetic I needed for my office, I kept running into limitations and was honestly feeling discouraged. When I arrived at this location, I was greeted by Aidan, who immediately stood out for his kindness and willingness to help. He took the time to really listen to what I was trying to accomplish and genuinely cared about finding a solution. Shortly after, the manager, Shi, stepped in — and together, they went above and beyond to make something work for me. What impressed me the most was not just that they helped, but how they helped: with positivity, creativity, and a true customer-first attitude that I hadn’t experienced at other locations. Aidan personally assisted me every step of the way, and both him and Shi made me feel like my request truly mattered. Even when I had to come back with a small issue afterward, Shi handled it with the same level of professionalism and kindness, immediately resolving it without hesitation. It’s rare to come across people who genuinely care about customer experience the way they do. Their attitude, patience, and willingness to go the extra mile made a lasting impression on me. Thank you, Aidan and Shi — you turned what had been a frustrating search into such a positive and memorable experience. I truly appreciate you both.”
220 North Ave, West Chicago IL 60185
“This store offers a different experience and selection compared to Home Depot or Lowe’s. I appreciate the variety they provide—while mostly traditional hardware store items, they also carry a wide range of household products that are well priced and easy to find all in one convenient location.”
1320 Rte 59 Ste 146, Naperville IL 60563
“Trish was amazing to work with. With a background in Design I know I can be a little more particular so I was lucky to fall upon Trish. I felt 100% comfortable with her expertise & suggestions. I was only doing a partial renovation but the vanity & tower changed the whole look of the room without a full remodel. I was able to incorporated a custom shelf above the toilet to match the wood species of the vanity.”
290 N Bolingbrook Dr, Bolingbrook IL 60440
“I would like to compliment the wonderful service I received from the cashier Ms Parker and Ms Diana. They both were very helpful and informative to me. Please keep up the good work and beautiful personalities young ladied😁”
1200 Ogden Ave, Montgomery IL 60538
“Menards is best compared to Home Depot, as they have good service compared to Home Depot. People can get all varieties of products hardware, chemicals, pool items, furniture , wood, every thing specic to home .”
1636 North Aurora Road, Naperville IL 60563
“Excellent customer service at Russo Equipment. I'm so grateful for this store existing near me. They fixed my 10 year old weed eater for less than 25% of what it would have cost to replace it and it works like new. Everyone is helpful and polite and the store has an excellent selection of products and parts. This is the go to place for anyone that does any outdoor work.”
443 Rte 59, Aurora IL 60504
“Went to get my first impact wrench and Jose kindly let me know the battery I choose wouldn’t fit and let me know the right type, saved what he already rang up so when I got back in like we were ready to go and let me know of the warranties and upcoming tent sale! Thanks! 5 stars!”
850 W Hawthorne Ln, West Chicago IL 60185
“I love the fact that all staff make you feel welcome, especially the receptionist, good people good humor make me feel good friendly I’ve been with you guys for a week, and so far everybody’s been awesome. Very respectful specially.the whole department weather is a machine operator, the receptionist secretaries human resource. I feel good and I feel comfortable. Thank you for the opportunity. Sincerely, Alex.”
2920 Audrey Ave, Naperville IL 60540
“Needed an item off the top rack and Malique and Alex were very nice and helpful getting it down for us. These 2 young men made our shopping experience an absolute pleasure. I wish more people were as polite and helpful at other stores. We will definitely be back to this store even tho its a bit of a drive. 10/10 experience shopping here.”
406 High St, Aurora IL 60505
“Here is a real hidden gem in Ole A Town! A great place to go for the basics, mechanics hand tools. The place is floor to ceiling stacked with Cool Tools... (Think Thrift Store for Tools) and you'll know what to expect here at Missy and Jose's Little Casita! ????????️?️???⛏️?️⚒️⛓️??????.”
521 North Ave, Glendale Heights IL 60139
“I needed to return many items a handy man purchased on my card. The young man at the service desk was efficient and very kind, even though it was the dreaded large return. They also have a very good variety of cabinets and built in closet systems.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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