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“Grazina was amazing! Friendly, welcoming, patient, knowledgeable and overall easy to talk to! Great store and service - DO NOT waste your time at the Naperville store - this is the best location!”
“Had a great experience at Fleet Feet. They had scanned my daughter’s feet for spikes and then offered her a number of options and talked through the similarities and differences.
We finally settled on those shoes. When we bought the shoes a few weeks later, the gentleman that worked with us was professional, kind, and educative. He took the time to show us the cross country spikes and explain how they were different from regular running shoes, how to put them on, and then led my seventh grade daughter through all that. He showed how the spikes are put on the shoes and gave us separate bags for the different kinds of spikes. He had welcoming energy and facilitated our checkout asking if we remembers and giving us discounts for being members and because my daughter is a student. Good energy, educated and practical approach, and a kindness go along the way in my book.”
“I visited the store for the first time and had such an amazing experience! Angela was so awesome in helping me throughout the whole time I was there, from scanning my feet with a 3D digital scanner, understanding what I was searching for in a shoe, and helping me find the best shoes that worked for me. They have a great selection in store and they can order shoes from online as well. I definitely plan to go back again and would recommend it to anyone who is searching for comfortable shoes to wear!”
“I visited the store for the first time this evening, and I was blown away! After over 10 years of struggling with flat feet, foot pain, and back issues, I finally decided to check it out.
Nolan, our associate, was fantastic. He performed a thorough foot scan for both me and my husband, tailoring the shoe selections perfectly to our needs. He also helped me find insoles today and helped me ordered a different color shoe for me, and allowing me to pay when I pick them up.
Nolan even found a great pair of shoes for my husband, who has extra-wide feet and often struggles to find comfort. Now that I’m walking dogs more in the neighborhood, I can’t thank him enough! I’ll definitely be recommending this store to everyone!”
“La Jolie MLN Boutique is a gem in Elmhurst for anyone looking for beautiful clothes and stylish accessories. The collection is always on-trend, offering a unique blend of elegance and chic designs. The owner, Daisy, is not only incredibly pretty but also has an eye for fashion. Her passion shines through in every detail of the store. She also works with fantastic girls who perfectly showcase the boutique's stunning pieces. Stop in and say hi to Daisy ?”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“I needed a replacement belt for the big store one where the turnbuckle sheared off. They had what I needed: a solid leather belt for big boys. Excellent customer service.”
“Super helpful staff! Walked in with a rough idea of the type of shoe I wanted (size, level of cushion, heel-toe offset) and the assistant came back with two pairs that both felt great, and advised me on which was more suitable for a novice. Lovely neighborhood local business, will be coming back!”
“I had an excellent experience at the Downers Grove Red Wing store, thanks to David. He was extremely polite and went above and beyond to help me find the right pair of boots. I arrived close to closing time, but David didn’t rush me — he stayed late to make sure I found the perfect fit. He was patient, knowledgeable, and genuinely cared about helping me. This kind of customer service is rare these days. I’ll definitely be returning to this location because of David’s professionalism and dedication.”
“I was recommended Dick Pond over a decade ago and finally went.
Their reputation was flawlessly upheld.
Jillian was very helpful and patient in explaining concepts to me, a novice runner.
I didn’t feel pressured in time or choice of product.
They even had a machine that would scan your feet to help the experts make recommendations. Great service.”
“Flew in from the West Coast and needed shoes ASAP. Asst. Mgr. Sam took very good care of me, answered all my questions and purchased the perfect pair for my needs. Cannot recommend Sam enough!”
10AM - 9PM
9270 Joliet Rd, Hodgkins
Shoe Stores
“The staff here is amazing! It’s clean, staff is always helpful and attentive. So I wanted a brown pair of Uggs which they didn’t have in store for my size so they had them delivered to home. I literally got them in two days!!!”
10AM - 9PM
1001 75th St, Woodridge
Shoe Stores
“Great, clean, well organized store with a wide variety of shoes for adults and kids. They even have non slip and steel toe work shoes. Very affordable (especially at the end of October once everyone's finished their back to school shopping, lots of sales)”
“LED and Safety is one of the only stores I would highly recommend to anyone looking for safety/ Hi-VIS wear of the best quality for the lowest possible prices. First and foremost, my experience with the owner was unforgettable. He made me feel comfortable with my every purchase and was extremely knowledgeable on all merchandise. It is quite obvious all items retailed are chosen with care, as I did not see a single one in the well-curated shop that was not of the highest quality in terms of brand, craftsmanship, and product reliability. Considering I am a highly-selective shopper, I rarely purchase multiple items from the same shop. As seen in the photos, I cannot get enough of LED and Safety. Visit the site, stop in and peruse for yourself- do whatever you have to do to purchase from such a reliable, trusted source. LED and Safety is definitely a must-visit, hidden local gem.”
“Already posted 1 review. Absolutely amazing place. I do buy sketches for my son for every season for 5 years. Unfortunately we got defective boots so they vere coming apart. We won't to the same store and exchange them without any problem. I decided to choose other model s-light so I just payed extra 16 dollars. Absolutely satisfied with the service range of products and attitude. I do recommend this place.”
“I visited from Canada and stopped by Nordstrom Rack in Oakbrook to shop for sunglasses and I must say, it was one of the best experiences I’ve had at any Nordstrom Rack. Tammy was an absolute gem! She helped me pick out the perfect pair with honesty and care, never hesitating to tell me which styles didn’t suit me. Her energy was warm, and her sincerity truly stood out.
A heartfelt thank you as well to Dianna and the manager, Erica, for going the extra mile to make my shopping experience seamless and memorable. As a visitor, I genuinely felt welcomed and valued. God bless you all!”
“Was in a pinch for baby shorts, called the store and Arooj was so helpful! She put aside the items for me and had them ready when I arrived. Will def come to this location more often. Love the above and beyond customer service”
“Sonya was a wonderful help when I brought both my work boots and my casual boots in to be sent to the Red Wing factory for repair. She helped me prepare the shipping labels and ensured that upon repair they would be shipped back to my house rather than be sent back to the store where I dropped them off. After that was done she helped me with another pair of boots and several pairs of socks.”
10AM - 5PM
777 N York Rd Suite 10, Hinsdale
Shoe Stores
“We have been coming to the store for over 7 years from north west suburbs of Chicago. What I like best is that my kids get measured on the spot. So I dont have to worry about the sizing. The owner knows the measurements and fit of all the shoes in the store, which makes our shoe shopping experience a breeze. I have 4 kids of various ages, we always find something we are looking for at the store. One less thing to think about in the shopping department. Thank you so much!”
“Rory can be relied upon for quality. I've been working with him for 20 years on anything from resoles to conditioning and I've never had any issues. He knows exactly what needs to be done and tells you upfront what you're looking at. I won't go anywhere else.”
“The customer service is definitely above par! We were greeted when we walked in and everyone was extremely helpful. I was asking one of the workers a question just as she was stepping on the escalator. She was unable to respond or address me since she was already heading up, but she made sure to radio someone else that we needed assistance. And the other person came to help! Thank you for understanding the importance of customer SERVICE.”
“Although there were no clothes for guys, let me tell you it's the most well-organized, beautiful store for women. Shoes, clothes, accessories, It's it's well curated and well worth the visit.
The staff could not have been more helpful or friendly, definitely not pushy but they did not ignore us.
It's a little treasure in the area and I definitely know where to go for gifts in the future!”
“They have now change location next to coach in Oakbrook mall. Such a dedicated and passionate team. I couldn’t wait for them to re open their location. Wouldn’t recommend any other place to shop at.”
“David is the store manager who helped me and he is quite literally the man. I called 5 different J&M locations looking for a very specific shoe, and all of them said the Men’s Black Chelsea boot I was looking for was no longer in production. David called around for me and located the last 9.5 boot nationwide. He called me back and we were able to purchase it over the phone. Fantastic service, and a true man of his word. That is who David is. Will now proudly be a lifelong J&M customer thanks to David.”
“We had such a wonderful experience at the Skechers store in Downers Grove! Melissa was absolutely amazing helping my very excited and rambunctious 2-year-old find the perfect pair of shoes. She took the time to carefully measure her feet, check her medical inserts, and walk us through several great options. Melissa was so patient, kind, and clearly experienced. She made the whole process easy and fun for both of us. I really appreciated how thoughtful she was and how much care she put into finding what worked best. I’ll definitely be recommending this store to other moms and telling them to ask for Melissa! Also thank you Sketchers for having adaptive shoes!”
11AM - 7PM
54 W Lake St, Addison
Shoe Stores
“Orie and Alma was phenomenal!!!! I went in with my very picky teenage daughter for her 8th grade graduation, if she found a shirt, she needed perfectly matching shoes etc. I was frustrated being in there for a couple of hours but orie and alma made it happen!! They went into the back to search for matching shoes and shirts, they went next door to the outlet to search etc. in the end my baby walked out extremely happy! Thank you orie and alma for going above and beyond to make my babies day special?”
“Im a postal worker that’s on my feet walking 8 to 10 hours a day. My shoes had seen there lasts days. So I walking in to Skechers on 3/22/25. I meet a really nice,professional, and knowledgeable associate name Dionte. Told him the kind of work I did. Told him I needed comfort,wide toe box, and the color black. Tried on about six pairs and walked around store to see how they felt. I purchased the D’LUX WALKER 2.O. Shoe. Thank you Dionte for all your patience,help, and being able to answer all my questions and concerns.
Char”
“Titi (I'm not certain how to spell her name, I'm so sorry) and Lauren were so awesome and helpful and sweet!! I will definitely be returning to that store any time I need to go to Loft (and probably only on Tuesdays.) The clothes were all neat and the store was very clean. These women were so attentive and are doing such an excellent job. They deserve a raise x10!”
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“This is a great place to go for a pointe shoe fitting. Maribeth, made the process so painless. She was extremely patient. She passed on so much information that we have never heard before and this is our third pointe shoe fitting. My daughter walked out feeling very confident with her decision based on Maribeth’s expertise. We will definitely be going back!!!”