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“Drew was very informative and helpful. Turns out he was right about the best mattress for my comfort level. Appreciated his courteous manner. The transactions went very smoothly. Thank you.”
“I needed a twin mattress. Walking into Mattress Firm was the best decision I made. Walli was so helpful. He was able to fulfill all my mattress wants and we will get the mattress delivered so quickly. We plan to return to Mattress Firm when we are ready to replace our current mattress. If you haven’t shopped in Mattress Firm on 75th St in Downers Grove, give them a try next time you need a new mattress.”
“From the moment I walked into the store, the purchase and delivery, everything was absolutely perfect! Shout out to Ron for making me feel comfortable in my purchase! He is super knowledgeable about furniture, and price points—it wasn’t an overly pushy or complicated experience. Then this morning (12/20) their delivery team was prompt, FAST, and super professional! I’ll be back to make another purchase soon from this particular store soon!”
“This place cares about their customers.
Had a bad experience with a Macys bed and this place came in with a better bed solution and delivery. Love the personal touch with a real human. Can’t say enough good things about this company.”
“Amazing customer service! Go see Jorge for the best advice and expertise on mattresses. His knowledge was top notch and helped us feel confident in our decision. He works really hard to get you the best deal. Will definitely return to this location and see Jorge next time we need another mattress.”
“Michael is very knowledgeable and set me up with a great mattress. He knows his products, set me up with a plan I could afford. I highly recommend him to anyone looking for a mattress. Thank you Michael and Mattress Firm.”
“I had a great experience with mattress firm at the Addison Illinois location. They were extremely helpful. I highly recommend anyone looking for a mattress in the northwest suburbs of Chicago to hit up the Addison location. The guy was honest and direct to the point. He made shopping for a mattress very informative and easy.”
“Grand Appliance is recommended. We purchased an LG gas dryer and had a great salesman, Fabian, who showed us all the dryers. He spent time explaining the various controls on the dryer we eventually purchased.”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“We needed a mattress fairly quick and Mark Z. at the Downers Grove store was amazing. He listened to our needs and was able to get us what we needed. I would recommend.”
“Great Mattress! Was having a problem sleeping and went into the store. Bought a mattress after laying on many. But when I got it delivered it felt a little firmer than I wanted
Needed to be made softer and Erin came out during the busy Christmas Season and made it better.
Great service!
If you are looking for a mattress
See Erin at Verlo!”
“La Peli Roja is super attentive, she is very patient with me because I couldn't make up my mind and the delivery is excellent on time. I recommend them to ?.”
10AM - 8PM
740 Illinois Rte 59 #100, Aurora
Mattress Stores
“Shaza Tanveer was professional and very helpful. She listened, and provided suggestions and advice based on our needs as customers. We ended up happy with our purchase. Thank you!”
“I had a great experience at Mattress Firm thanks to Thomas. He was incredibly helpful, knowledgeable, and patient throughout the entire process. Thomas took the time to understand what I was looking for and made sure I felt comfortable and confident in my decision without any pressure. The store was welcoming, and the overall experience was smooth and stress-free. I truly appreciate the excellent customer service and would highly recommend Thomas and Mattress Firm to anyone looking for a new mattress.”
“Lauren is a bright spark and a lovely person to work with.She is everything that you want in a sales person. Knowledgeable but not bushy or over selling Give her five stars for me ?????”
10AM - 7:30PM
7570 Barrington Rd, Hanover Park
Mattress Stores
“We were very pleased with the great service we received from Nick. Nick was very personable, confident, knowledgeable, understanding, patient, professional, and very customer service oriented.
From the moment we arrived, we felt comfortable with him. He provided us with the most suitable options and he was not a pushy salesman. He wanted us to be happy and confident with the mattress we chose. We highly recommend Nick because he truly cares and he provides great customer service. Well done Nick!”
“Sabrina was very helpful when we were in. Very nice solid wood furniture and American Leather and Smithe by Berne products.I would definitely revisit for future purchases!Great Clearance area too!”
“We’ve been looking for a king size mattress on a tight budget. Before we found Graham at Discount Mattress, we were looking at used mattresses in the same price range. Graham greeted us quickly and gave us great NEW options in our price range with zero pressure to buy. We bought it within the hour and the delivery is very affordable and quick as well! Definitely recommend!”
“Ryan was very helpful with our buying a washer and dryer. Explained the differences and which would be best for our sheets and comforter 2 day delivery awesome Thank you”
10AM - 7:30PM
336 W Army Trail Rd, Bloomingdale
Mattress Stores
“We had an excellent experience with Paul at the Schaumburg store. Paul was kind and took the time to explain the difference between the mattresses we were interested in. Thank you Paul great customer service!”
10AM - 7:30PM
605 W Roosevelt Rd, Glen Ellyn
Mattress Stores
“Good selection of mattresses in all price ranges. Trystan was knowledgeable and helpful without being pushy. Mattress will be delivered in 2 days. Great experience from the moment we walked in the door.”
“Great customer service. We were shown different options and suggestions for what our needs were.
Heather was amazing.
We would definitely recommend this store.”
“Karla was extremely friendly and courteous. She was also very knowledgeable about mattresses. The whole experience of buying a new mattress was easy. I never felt pressured.”
10AM - 9PM
102 W Roosevelt Rd, Villa Park
Mattress Stores
“Simone is amazing... From the moment Mom & I walked in. She's the perfect example of customer service at it's best. She helped Mom pick out the perfect chair lift. And went above & beyond with helping with marked down stools that was still boxed up and saved the day by putting sold on chairs I wanted that customers was sitting on looking to purchase.. I will definitely shop there again ..... Hopefully I'm privileged enough to have Simone assist me again.”
10AM - 9PM
545 Illinois Rte 59, Aurora
Mattress Stores
“Jorge was great sales rep, he allow my daughter and I to look without any pressure and answered all our questions and made the purchase quick and easy. Call him after to make a change and he helped without hesitation and confirmed I received the new purchase sale and delivery day.”
10AM - 7PM
1120 Illinois Rte 59, Naperville
Mattress Stores
“This is the 3rd time we have ordered from Penny Mustard and every time has been exemplary. Jeff was very helpful and patient while we debated on which piece and in what fabric we wanted. We received our furniture quickly and exactly when expected. The gentleman delivering the furniture were very efficient and respectful of our home.”
10AM - 7:30PM
665 W North Ave, Elmhurst
Mattress Stores
“This is my 3rd mattress purchase from this store over the years. Pleasant service all of the time. Absolutely no pressure, I love that. Larry explained every mattress I tried and actually listened to what I was saying.”
“Aubrey was very knowledgeable, helpful, and kind. She spent a long time with us explaining the various products types and kindly answered all of our questions. Her sense of humor made our time with her even more enjoyable. Would definitely recommend working with Aubrey if you’re considering a Sleep Number bed.”
“This was so easy to find a mattress that we love to sleep on. We spent a long time in the store, checking out all the possibilities until we found the one we finally ordered. No salesperson to bug us. And the two men, Alex and Mario, who delivered and installed the mattress were efficient and considerate. Highly recommend this way to purchase a mattress”
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“Needed new queen mattress for our guest room. Store associate was very helpful sand helped me to find a good mattress within my budget. I'd recommend Mattress Firm to friends and relatives.”