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“My experience at the Rolling Meadows Verizon was wonderful. Joey helped me with an issue I had with Zagg and my screen protector. He also believe me find a new case. Joey Ella’s very helpful, and he was very accommodating to all of the customers.”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“This is my favorite Verizon location!! I drive 30 minutes to this store just to see Stephany! She is very knowledgeable and has helped upgrade the whole family. She made everything super easy and simple. We all now have new iPhone 15s and switched over to the 5G home internet and everything is working out great!! Thank you Stephany for your amazing service!”
“Webhostingpad provides excellent customer service. Any time or day, they respond to help you with any technical issue you may have. I highly recommend this company.”
“Customer service is usually on point. Our in person retailer is very kind and professional. Only thing keeping us away from 5 stars is the price we pay feels expensive.”
“I came to this T Mobile location to help me file an insurance claim with Assurant. After several unsuccessful calls to Assurant, Anthony DeFrancisco, Store Manager, stepped in to ensure my claim was completed. He handled my situation calmly and treated me with respect. He is a great example of exemplary customer service - T Mobile is lucky to have an employee with such high value. Thank you Anthony!”
“Went in the other day with a few issues and Anna helped me right away and talked me through everything & answered all my questions! 100% going here for now on when I need help with my service!”
“My husband and I get a great experience. Amazing customer service. Very personable. They walked us through the whole transfer process and were patient as we collected our info to complete this process. Thank you Abdul!”
“My salesperson was extremely helpful and polite. I came in 30 mns before closing and she was able to get me switched over with a new phone in no time. I'm very happy with my phone and with boost.”
“I had to move my dish from a flower bed to my patio (my landlord is being a j**** Lamont our installer was just wonderful and very understanding. He moved the dish so we had the best available signal. I would recommend USA Wireless Satellite TV, and Lamont for any future needs.”
Open 24 hours
860 Remington Rd, Schaumburg
Internet Service Providers
“We moved our business over to Vinakom's fiber service at the beginning of 2023 and are saving a significant amount of money over our previous ISP. Service, speed, and up-time have all been rock solid. If you are looking for a competitive business ISP Vinakom is worth checking out.”
“I experienced an outage with my internet today and they got someone out to my home to fix my internet very quickly. From the time it went out to it being fixed was just under 2 hours. Also, Reshmi was super friendly and attentive over the phone. She followed up to make sure everything was okay. Originally I was frustrated, but the quick resolve to my issue was really appreciated. Thank you hipoint!”
“Staff was incredibly helpful and very friendly. I had to leave several times throughout our meeting and they didn't even bat an eye. Big shout out to Ismael for being so attentive, kind, and professional. Highly Recommend!”
“Great customer service and really nice employee. Especially, Jennesa, she's very nice and help me out a lot with my need. Really recommended!!Thanks again, jennesa”
“The employees of this store helped me tremendously a few months ago. I was in need of a new phone & plan quickly and they not only helped me get it figured out but they stayed late to transfer all of the data from my old phone to the new one. Very grateful for their patience!”
“It's such a great store. If anyone is looking for the perfect T-mobile experience, this is the place to go to. Very knowledgeable, and the workers always find a solution one way or another.”
Open 24 hours
1905 Lunt Ave, Elk Grove Village
Internet Service Providers
“Badass facility, one of the nicest datacenters I've seen. Onsite security, 24x7 escorting you to the datacenter, and or your customers - which is a plus. Upon entering you approach a locked/secure door at which point you pick up the phone, speak to the security onsite, they let you know verify who you are with a government-issued ID, then verify if you're permitted access at which point you're still in a secure lobby, and once granted access you're escorted and taken through a mantrap to your destination. It's clear Equinix dumped *millions and millions* into the facility. We are located in the newest build out on the first floor. All cages are bio-metric, cameras throughout, alarms should you have your cage door open for a duration (monitoring) also additional monitoring temp sensors throughout, humidity, etc. Awesome loading dock, both ramp available and dock. Showers within the facility, customer lounges you can rent which have pull out beds, etc. Definitely an awesome modernized facility.”
“Waited 20 minutes just to be told to call a number. No effort of providing information aside from just the phone number. Ozzie literally said he doesn't know anything. Complete waste of company resources to have a brick and mortar store if its sole purpose is to just call a number.”
“Received the best service from this T-Mobile. Mohammad had helped us figure out the best option very efficiently and was super professional yet friendly throughout the whole process. Would recommend to anyone needing help with their services, Thank you Mohammad!”
“Whoever reads this letter, I am Verizon customer for almost 20 years, I think it is the best company and it is special. I want to highlight some amazing employees named TK and Valaria who take care of me from A to Z . They have become close to my heart with how much they have helped me. Thank you so much TK, Valaria and the rest of the Verizon team at Niles. Superb JoB. Sincerely, Janina Sz ?”
“I came here the other day to find a phone for my father because it was time for an upgrade and better service. Owner was super friendly and helpful. Got us an awesome phone and a great rate plan. Didn't feel that she was pushing anything extra like in other stores. Highly recommend this place. Plus it's that folks are bilingual which came in handy when having to explain things to my father on how to use the phone.”
“This location has fantastic customer service. I was helped by Mikee B with an phone upgrade I needed. She ran all the numbers for me and explained everything thoroughly while prioritizing my interests and needs as the customer and offering some great deals and promotions that would give me the best overall plan. Will be back to the Buffalo Grove store.”
“Manny at the T-Mobile was super great. He took the time to make sure the phone was unfixable. Before I got a new one. Took the time to show me how to work the phone. If I ever have to go to T-Mobile I will definitely come to the one Manny at. Palatine. The best service ever. Thank you Manny”
“My TV box stopped working. Brought it into Xfinity Arlington Heights Friday at lunch. Andy helped me right away. Also upgraded my modem/gateway since it was old. He was pleasant, knowledgeable, and efficient. Highly recommend, but go at off hours if you can.”
“Service: great. Helpful, and willing to discuss any and all questions. Value: It's better to place phones all on one plan. Saves about $70 a month. Venue: I went to use the restroom and there were mouse poop dropping everywhere!!! Unsanitary! And by the drinking fountain there was clearly a mouse poop trap and a hat ever, but housekeeping has clearly let the poop go everywhere. This is seriously unsafe. Customer service is 4 stars. Mouse poop 0 stars.”
“Nothing but a great experience when I went to Rosemont’s T-Mobile store.I had the pleasure to have Vanessa assist with my grandmother’s phone. Beyond sweet and wonderful staff.I will advise any Chicagoland T-Mobile customers to go here!!”
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“I went in because of some issues that I had on my phone Isabela and Juliana were so sweet and patient with me. They even let me know that I qualified for the home internet and help me set it up there in the store. Five stars for the both of them.”