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10AM - 6PM
12770 Adams Rd, Granger
Mobile Phones
“Easy ordering process, quick shipping. My new Carved phone case is fantastic! Rustic, newly finished appearance, with a light smoky aroma, tells me that it was specially made at the time of the order. Strong, durable case. Couldn’t be happier. Highly recommend! Thank you John and team!”
“Stopped in today to get a new phone and was treated to some of the BEST customer service I’ve ever experienced! Huge thank you to Dustin, you’re a rock star ?”
9AM - 8PM
305 Co Rd 6, Elkhart
Mobile Phones
“I went to make a change on my Verizon cell phone plan that I had tried to do with Verizon over the phone but wasn’t able to get it figured out. I decided to attempt it in person and I’m so glad that I did. Jose was the employee who helped me after an expected wait because it was late in the day after work hours. I learned so much from him about plan options and possibility of getting a new phone, which I decided to do. Things took longer than anticipated because of transferring old phone information to a new phone and Jose stayed even past closing time to make sure everything was accomplished as it needed to be. I have been back there twice since then with questions, nothing on his end, but situations with my phone and some other issues and he was always incredibly gracious and welcoming and helpful. Would recommend this store highly. I have been a Verizon customer for over 20 years and I would say this experience was the best I have ever had with this company.”
“Guadalupe was great! She helped us upgrade to a new phone, get a new iPad and get accessories in the most cost efficient way! We were pondering going to a different carrier, but the help she gave us confirmed that this is still a great company! Thanks and we love the new merch!”
“Terrence has been great in advising us and helping us find the best plans for our cellular networks! A great listener, we are so delighted by the amazing service he has offered us. If Terrence is here, we will definitely come back! Great job, Terrence. Thank you!”
10AM - 7PM
2010 S 11th St, Niles
Mobile Phones
“Gerrence was a great help got me into my new galaxy 25 ultra showed me so much support and teaching me the system and how it works did a great job in explaining my bill he needs a raise”
“George is excellent at his job and deserves employee of the month! He responded to my questions in great detail and was very patient during my upgrade. He even helped with choosing a new case and screen protector for my new phone. George is very attentive when it comes to listening to customers when they're describing what they they're looking for and providing it. My overall experience was great.”
“AWESOME Service! I smashed my phone at 1pm on Saturday. I ran over to Miles' location. I didn't call, no appointment. He got me right in and 40 minutes later my phone was better than new. I was out of there by 3:30!”
“Everytime i go to this store. I leave with a smile but, today with the cake. Kim is incredible! She always gives the best customer service and even though she was by herself with numerous groups of customers, she made everybody feel like they were the only ones there and they're the most important person in the room.
I left my original internet carrier and switched everything over to AT&T because of how great they treat me here.”
“Very satisfied with the customer service by Ayla! Thanks for all the savings and great deals on our phones. If you're looking for a phone I recommend coming here first before going anywhere else.”
“Brianna really helped us out today. I came in with a SIM card issue, and we ended up leaving with an upgraded phone and adding a line because of the great customer service. I had no clue I was on an old plan with 4G instead of 5G. Brianna also stayed a little past closing to make sure everything was secure with service. Highly recommend her if you go to this location!”
10AM - 8PM
1416 Cassopolis St Ste C, Elkhart
Mobile Phones
“Jackie was super awesome and helpful. She helped me get exactly what I needed and got me a good deal. Not only that she knows where I’m from. How cool is that? She definitely deserves a promotion.”
“Out of ALL the miscellaneous Verizon people we’ve dealt with in the last week, Zoe at this location was the only one that was actually helpful. She was able to PROPERLY help us and get us all squared away - and all we needed was a hotspot lol. Thank you Zoe! You are a rockstar”
“Want to give a BIG shout out to Stevie Christian, District Manager and Jairo Gonzalez Store Manager in the middle of the Nationwide outage. I spent several hours getting a new phone to replace a phone I lost. They were amazing, helping me, helping other people, problem solving and acknowledging people as they entered the store and explaining what was happening.
This is the BEST team I have of ATT Staff I have ever worked with.
Thank You - Cynthia”
“I want to give a huge shoutout to Anya for her incredible customer service. I’ve been to the Hively location and they never help me. every time I need help with my phone, Anya is the one I turn to. As an older customer, I sometimes have trouble with technology, but Anya is always so patient and takes the time to explain everything clearly.
She’s fantastic at juggling multiple customers while still making sure I feel heard and well taken care of. Her knowledge and friendly attitude make such a difference. She truly goes above and beyond, and I believe she deserves recognition for the way she helps everyone with a smile.
Thank you, Anya, for your amazing support and service!”
“I truly appreciate your employee Nancy. She was Amazing & kind helping me with getting 2 new screen protectors today. Her attitude was outstanding!! She should get a promotion & raise for her great customer service & attitude. I have been to a few boost mobile stores where the employees were rude. The Goshen location on Chicago Ave across from Kroger's a couple of the employees there. Are NOT customer service oriented. So Nancy's amazing & excellent attitude was greatly appreciated. She went above & beyond with great service. Thank you & Godbless Mike Nettrouer”
“The people that work in the store is extremely professional and they have reasonable prices they have just about anything you're looking for go check them out”
10AM - 8PM
717 W McKinley Ave, Mishawaka
Mobile Phones
“After months of trying to get my problem solved, the manager here fixed it for me in no time, saved me a bunch of money, and even gave me some tips that got me set up better than before. Roy is the best! Definitely give this guy your business.”
“People who work there are a very knowledgeable about mobile phones. Shout out to Jasmin this girl rocks thank you. the beat up old MARINE THAT YOU HELPED I STILL OWE YOU DINNER HOPE TO SEE YOU AUGUST 11TH WHEN I PAY THE NEXT MONTH BILL.”
10AM - 9PM
6501 Grape Rd, Mishawaka
Mobile Phones
“We were helped by Bryant S. He was amazing! Super informative and helpful! Helped us get the best deal possible. I highly recommend this location and ask for Bryant!”
“Switched over to this mobile network from cricket. Cricket was nice but I needed more affordable. Service was nice finding my new phone was easy and the paperwork wasn't harsh at all 10/10 would go back anytime”
“The employee who helped me, Ethan, was very nice and was able to help me with some serious issues I was having with my cell phone. He has great customer service skills.However, there was also another employee there that was using profanity in front of me. I don't feel that is very professional. Hopefully someone can talk to him about what professional behavior looks like.”
“Stopped in here on a Saturday morning and the service I received from Adrien was excellent. Another worker, Ray (I think), was also helpful and assisted Adrien when it was needed, and he was also very professional and polite to other customers who came in while I was there. A great experience.”
“Excellent CS during a very busy time! Rep was polite and customer-focused. I needed help setting up my new phone. I've been a T-Mobile Customer for almost 20 years and I won't go anywhere else.❤️”
“Definitely a no-frills place! But the young man who waited on me, and the 2 gentlemen before me, was professional, friendly, and helpful. My only issue is my payment in store did not register in my app on my phone.”
“I came onto this store with my mother and grandmother to get phone upgrades. We expected what you do in this day in age and for people to be rude, but instead we had the most sweetest, patient worker named Isabelle (I hope I spelled that right). She was just the greatest, she was extremely patient with my family since they're not very technologically intelligent. She single handedly has been better than any employee that I've ever encountered in any other store. Y'all need to promote her or give her a raise or something, she is just amazing!”
“I needed a new phone and I was very impressed with the time and care I received with my purchase. The sales associate was very helpful and informative. She was a pleasure to deal with and took care of everything in a very professional manner. She even called another store to find me a phone case. I'm a totally satisfied customer.?”
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“Neri was wonderful. He patiently and pleasantly explained all aspects of my iPhone and options. He helped to transfer everything from my old phone also. Great experience at Granger Verizon!”