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10AM - 6PM
12770 Adams Rd, Granger
Mobile Phones
“Back about 2 years ago i ordered a traveler case for my old 13 pro max and let me tell you it was absolutely indestructible i still have the case and it is still in nearly the same condition it was in when i got it in the mail has been the strongest nicest case i have had id honestly prefer looking at the case over the bare phone so i decided now that i just got the 16 pro max im gonna go with the live edge and have ordered one and cant wait to get it in and see it for the first time i was sorta rough with the last one and it took everything i threw at it will definitely be ordering again and again”
“We've had the pleasure of having Tim's assistance the past several times we've been in to th ATT in Elkhart. Honestly he's the best ATT service person we've ever dealt with. His knowledge and how he really takes care of the customer are unmatched.”
9AM - 8PM
305 Co Rd 6, Elkhart
Mobile Phones
“Jose helped me get into a new phone today, he transferred everything and explained promotions very clearly. Very good service, helpful young man. Go see him for all your phone needs. Thanks”
“Kumar was great! There were probably about 5 other families in the store and he was fast, efficient, and knowledgeable — we were in and out in less than 40 minutes to buy a brand new phone!”
“Kainnen at AT&T was fantastic to work with! He helped me upgrade from my iPhone 14 Pro Max to the 17 Pro Max quickly and completely hassle-free. He made the entire process smooth, explained everything clearly, and had me in and out much faster than I expected.
It’s rare to have such an efficient and professional experience when upgrading a phone, but Kainnen made it easy. Highly recommend asking for him if you’re stopping by AT&T!”
“Steven was great! He helped us figure out the best plan for us, and talked us through every aspect of the plan ahead. 10/10 recommend going and seeing him. Also Tesla, the store manager was great!”
10AM - 7PM
2010 S 11th St, Niles
Mobile Phones
“Gerrence was a great help got me into my new galaxy 25 ultra showed me so much support and teaching me the system and how it works did a great job in explaining my bill he needs a raise”
“AWESOME Service! I smashed my phone at 1pm on Saturday. I ran over to Miles' location. I didn't call, no appointment. He got me right in and 40 minutes later my phone was better than new. I was out of there by 3:30!”
“Ms Kim was amazing ! She was very patient, professional , knowledgeable and was able to solve all my problems quickly, She was also very nice to my babies ❤️ She Deserves A Raise !”
“Ian was amazing walked me through everything found the right deals for what I was wanting even stayed 20min after he was closed to help he had great customer service and because of how we were treated I would definitely be back. The office by the mall is the place to go if needing anything when it comes to Verizon products . Thanks Ian for helping and making my upgrade a good experience”
“I was incredibly impressed with the help that I got from the staff when I went in to upgrade my phone! I didn't need anything fancy with all the extra bells and whistles and they helped me narrow down exactly what I needed!!!! Very friendly, very helpful, And I will definitely be recommending this location!”
10AM - 8PM
1416 Cassopolis St Ste C, Elkhart
Mobile Phones
“The trio of Dustin, Zeke, and Chaz worked with my friend and I. They were excellent in helping these 2 seniors - after being with verizon for 28 years. They were informative, knowledgeabe, and very patient with us. This is the best move we've made. Thank all of you.”
“Out of ALL the miscellaneous Verizon people we’ve dealt with in the last week, Zoe at this location was the only one that was actually helpful. She was able to PROPERLY help us and get us all squared away - and all we needed was a hotspot lol. Thank you Zoe! You are a rockstar”
“I truly appreciate your employee Nancy. She was Amazing & kind helping me with getting 2 new screen protectors today. Her attitude was outstanding!! She should get a promotion & raise for her great customer service & attitude. I have been to a few boost mobile stores where the employees were rude. The Goshen location on Chicago Ave across from Kroger's a couple of the employees there. Are NOT customer service oriented. So Nancy's amazing & excellent attitude was greatly appreciated. She went above & beyond with great service. Thank you & Godbless Mike Nettrouer”
“I am 71 yrs. old and very challenged with a distaste for technology. And I HATE changing phones. However, Karina had such a calming presence and incredible knowledge, that she totally reduced my anxiety. Karina went above the call of duty to serve me. I needed her expertise in transferring info from the old phone to new the phone because I had issues. I had visited 3 other cell phone offices, and walked out with nothing because of the lack of customer service. I think they knew I would be a challenge to help. I was grateful and impressed with Karina's customer service from the first phone call to her which drew me in the office the next day. I dropped ATT and looking forward to Boost. Thank you Karina.”
“I want to give a huge shoutout to Anya for her incredible customer service. I’ve been to the Hively location and they never help me. every time I need help with my phone, Anya is the one I turn to. As an older customer, I sometimes have trouble with technology, but Anya is always so patient and takes the time to explain everything clearly.
She’s fantastic at juggling multiple customers while still making sure I feel heard and well taken care of. Her knowledge and friendly attitude make such a difference. She truly goes above and beyond, and I believe she deserves recognition for the way she helps everyone with a smile.
Thank you, Anya, for your amazing support and service!”
“So happy I went to this location! Jared is AWESOME! Thanks for helping me stay in my budget, getting the phone set up with a case & screen protector too. Great customer service with great patience :)”
“The people that work in the store is extremely professional and they have reasonable prices they have just about anything you're looking for go check them out”
“Austin was awesome! My husband and I upgraded our phone after being with TMobile for years and he made everything flawless. Highly recommend the Bittersweet store in Mishawaka.”
10AM - 9PM
6501 Grape Rd, Mishawaka
Mobile Phones
“I almost walked out then jose and Mariah helped me out those guys went out of their way to help had to come back thr next evening the phone that got sent to the store didn't work as well so I ended up buying an upgrade gave me 150 towards it from my trade in .I'm a happy camper now.thanks Tmoble”
10AM - 8PM
717 W McKinley Ave, Mishawaka
Mobile Phones
“After months of trying to get my problem solved, the manager here fixed it for me in no time, saved me a bunch of money, and even gave me some tips that got me set up better than before. Roy is the best! Definitely give this guy your business.”
“Excellent service from the young man Jaquin. My service took a while because I had to call Verizon for my pins to transfer to Metro. He was patient and helpful. He found a way to help multiple people that walked in while still making sure none of us waited too long. Good multitasking and he acknowledged each person as soon as they walked in. I notice these things because I have a business and I appreciate when someone does a good job. The store was clean and I observed how quick and easy it was for the people that walked in to make a payment.”
“Every time I have came to this mall since angle was movied he always fix my issues and it’s been a amazing journey for me in my life but he makes it super easy to deal with 10 out of 10 will recommend one million times again”
“Excellent CS during a very busy time! Rep was polite and customer-focused. I needed help setting up my new phone. I've been a T-Mobile Customer for almost 20 years and I won't go anywhere else.❤️”
“Went there to exchange a router and Angel Jr was awesome. Polite very knowledgeable and patient. He's the meaning of Customer Service. Exude my expectations. Helped with phone plans and everything. Janet and Troy Foreman 8/10/25”
“Definitely a no-frills place! But the young man who waited on me, and the 2 gentlemen before me, was professional, friendly, and helpful. My only issue is my payment in store did not register in my app on my phone.”
“Went to the mall for clothes and came out with a phone! Thank you to Zoe for helping me pick out my new IPhone and for putting on a friendly face! Keep it up girl (:”
“I needed a new phone and I was very impressed with the time and care I received with my purchase. The sales associate was very helpful and informative. She was a pleasure to deal with and took care of everything in a very professional manner. She even called another store to find me a phone case. I'm a totally satisfied customer.?”
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“I normally get overwhelmed with the process of buying a new phone and switching plans, but Jose was so patient and knowledgable with all my questions and helped me make a decision that was right for my budget and needs. It was actually an enjoyable process-best one I’ve ever had buying a phone! Friendly and professional service can be hard to find, so I really appreciated it. I’ve already told my son and one of my friends to come see Jose for excellent and helpful service. Thank you!!!”