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“Back about 2 years ago i ordered a traveler case for my old 13 pro max and let me tell you it was absolutely indestructible i still have the case and it is still in nearly the same condition it was in when i got it in the mail has been the strongest nicest case i have had id honestly prefer looking at the case over the bare phone so i decided now that i just got the 16 pro max im gonna go with the live edge and have ordered one and cant wait to get it in and see it for the first time i was sorta rough with the last one and it took everything i threw at it will definitely be ordering again and again”
“Our experience with Kelly G. was above and beyond awesome today!! Thank you so much for all your help and patience with explaining everything to us! What an angel!”
“I really loved the service that Tim gave us today when we came to upgrade my phone he was amazing and did a great job. Great customer service!!!! If you come to this store ask for Tim.”
9AM - 8PM
305 Co Rd 6, Elkhart
Mobile Phones
“Luis C. He did a fantastic job, walked me through all options, took time to explain, did not make me feel less than on any aspect from sale, explanation, best costing, best package, what is best plan. Fantastic customer service!!”
10AM - 7PM
2010 S 11th St, Niles
Mobile Phones
“Alexis was amazing! She answered every question I had with confidence.. didn't make me feel any 2nd guessing with my phone. She was bouncing from multiple customers like butter! While helping another employee with his customer .. handles pressure very well and a very wonderful positive attitude! I highly recommend making her a type of manger if she isn't already!!!!!
Thank for the help . High recommend thus store”
“Steven was great! He helped us figure out the best plan for us, and talked us through every aspect of the plan ahead. 10/10 recommend going and seeing him. Also Tesla, the store manager was great!”
“Scott was very helpful with me paying my past due bill he gave me some information and options that I did not know about. He is super caring, friendly and upbeat!!! His trainee Vince was also very friendly and excited to lean new things along his manager Scott. Highly recommend this store”
“My phone cannot be repaired by anyone. I own a DOOGEE S CYBER. Miles was not intimidated by the phone structure. He replaced my charging port in a few hours. Excellent customer service. I will be bringing all my electronics to Miles from now on.”
“Kim was the young lady that assisted me with my need to obtain new cell phone service with AT & T. She was very kind and helped to calm me down because my old phone had been hacked and it affected me financially. I greatly appreciated her kindness and assistance.”
“Ian was amazing walked me through everything found the right deals for what I was wanting even stayed 20min after he was closed to help he had great customer service and because of how we were treated I would definitely be back. The office by the mall is the place to go if needing anything when it comes to Verizon products . Thanks Ian for helping and making my upgrade a good experience”
“Karina is so helpful. She explained everything in a way that was easy to understand and was patient with my endless questions. I'm thankful she was here when I needed assistance.”
10AM - 8PM
1416 Cassopolis St Ste C, Elkhart
Mobile Phones
“This store is amazing. I walked into this store and was greeted with a knowledgeable staff. They knew every answer to my questions. Watching dominics little thinking face was a treat as well.”
“I was incredibly impressed with the help that I got from the staff when I went in to upgrade my phone! I didn't need anything fancy with all the extra bells and whistles and they helped me narrow down exactly what I needed!!!! Very friendly, very helpful, And I will definitely be recommending this location!”
“I truly appreciate your employee Nancy. She was Amazing & kind helping me with getting 2 new screen protectors today. Her attitude was outstanding!! She should get a promotion & raise for her great customer service & attitude. I have been to a few boost mobile stores where the employees were rude. The Goshen location on Chicago Ave across from Kroger's a couple of the employees there. Are NOT customer service oriented. So Nancy's amazing & excellent attitude was greatly appreciated. She went above & beyond with great service. Thank you & Godbless Mike Nettrouer”
“I want to give a huge shoutout to Anya for her incredible customer service. I’ve been to the Hively location and they never help me. every time I need help with my phone, Anya is the one I turn to. As an older customer, I sometimes have trouble with technology, but Anya is always so patient and takes the time to explain everything clearly.
She’s fantastic at juggling multiple customers while still making sure I feel heard and well taken care of. Her knowledge and friendly attitude make such a difference. She truly goes above and beyond, and I believe she deserves recognition for the way she helps everyone with a smile.
Thank you, Anya, for your amazing support and service!”
“Very nice employees!!!! ESPECIALLY Whitney, she’s silly and nice and actually very helpful. she makes the long waits not feel as long and dreadful. She is very patient and works things out very well. She is a GREAT worker and knows what she is doing!!!! She is the nicest person and she has the best humor ever!!!”
“Highly recommended!!
I Got a great phone, and the service was excellent! Thanks again to Jared! Your time and extra help made the process seamless 😊”
“Excellent service from the young man Jaquin. My service took a while because I had to call Verizon for my pins to transfer to Metro. He was patient and helpful. He found a way to help multiple people that walked in while still making sure none of us waited too long. Good multitasking and he acknowledged each person as soon as they walked in. I notice these things because I have a business and I appreciate when someone does a good job. The store was clean and I observed how quick and easy it was for the people that walked in to make a payment.”
“I had an amazing experience at the T-Mobile on Bittersweet in Mishawaka! Breahanna Wagner was incredibly helpful in reviewing my plan and finding ways to lower my monthly bill. She was patient, detailed, and took the time to explain all my options so I fully understood everything.
I truly felt like she cared about helping me, not just making a sale. I left with a lower bill and a plan that actually fits my needs. Highly recommend asking for her if you stop in!”
“My boyfriend and I came here to add him to my plan and upgrade his phone and Omar was so kind and helpful the whole time! He waited patiently and engaged in friendly conversation while my boyfriend had to step aside and sort out issues with his previous carrier, and he also made sure to give us a step-by-step on what he was doing in order for us to better understand! I will remain a loyal customer with T-Mobile and I 100% have Omar to thank for that!”
10AM - 8PM
6501 Grape Rd, Mishawaka
Mobile Phones
“Attention Old People - This new upgrade with the White Box……SUCKS! Not User Friendly at our age. If you’re looking for easy set up, head down the street to xfinity, you won’t find anything that makes sense here. No instructions in the box, - QR codes that lead you everywhere but an easy set up. Phone assistance call backs that play music instead of having a person on the other end. Good Luck”
“Every time I have came to this mall since angle was movied he always fix my issues and it’s been a amazing journey for me in my life but he makes it super easy to deal with 10 out of 10 will recommend one million times again”
10AM - 8PM
1260 South 11th Street Ste B, Niles
Mobile Phones
“Went there to exchange a router and Angel Jr was awesome. Polite very knowledgeable and patient. He's the meaning of Customer Service. Exude my expectations. Helped with phone plans and everything. Janet and Troy Foreman 8/10/25”
“Janet was amazingg. She was friendly, knowledgeable, and made everything quick and easy. Excellent customer service I highly recommend asking for Janet if you need help.”
10AM - 8PM
717 W McKinley Ave, Mishawaka
Mobile Phones
“Mason helped me figure out my hotspot problems I was having and had me come in, staying to the last moments of his shift just to help me Great customer service definitely why I chose cricket wireless!! Darn near 8pm and still egar to help!!!”
10AM - 8PM
315 W Ireland Rd F, South Bend
Mobile Phones
“Charli assisted me today, I was wanting a smart watch. She was very knowledgeable and very helpful. If you r ever in need of a cell phones or any accessories go in and see Charli @ the Cricket on Ireland road.”
“Great experience while switching companies joe was really nice and patient and made everything super easy he answered all of my questions and got me the best phone with a great deal i am really satisfied with my experience at this store”
“Claire Cole locked herself out of her Ipad after changing the pin code too many times and forgot the last code she set on it. We took it to the Apple store in the University Park Mall for support to restore access after having to reset the memory and it was stuck in “Unavailable” mode.
Her AirPods Pro charging case also stopped charging after getting something that she swears doesn’t look like dried slime in the charging port. A quick cleaning scraped the debris out and restored its charging function.
Thank you to Nic and Brian at the Apple University Park Mall, Mishawaka, IN location for providing us with excellent service and technical support today.”
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“Jose Hernandez helped me out at the store today! I’ve never had somebody so knowledgeable and professional. He was able to answer all my questions. I’ve been to a ton of Verizon stores! I hope he has a long bright future with Verizon wireless.”