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“The owner and staff at the UPS store have went far above and beyond the call of duty when it came to customer service. They were all very kind considerate and helpful in accomplishing a a complicated and major printing and copying project in patient, professional, timely and through manner. All while the store was busy and showing the same level of customer care to each customer. I highly recommend this UPS store to you for all your shipping, printing, copying and other services they provide. You will experience a level of customer service and care that is seldom see today. Fantastic job thank you UPS.”
“The UPS Store at 134 W Market St, downtown Indianapolis has the best customer service. I have used another downtown Indianapolis shipping service, no comparison. The representatives Kaye and Nichole are knowledgeable, efficient and friendly.”
“Rondrice handled the longest line I've seen like a pro with great knowledge and patience! I was completely satisfied with his help. He was by himself and was AMAZING!!”
“Jess is the GOAT!! I came in with a large number of returns and felt so badly for whichever unlucky employee was going to get stuck with me. I can’t tell you how much better Jess made my day, simply by being warm, kind, and patient. We knocked it all out smoothly and together, which is a huge weight off. ????”
“The employee Destini that was working that evening. She had a super great customer service ideology and a great personality. She went above and beyond to ensure my shipping needs were handled without a hitch. I only wish she was local to me so I could use her services more often.”
Open 24 hours
3320 S Arlington Ave, Indianapolis
Shipping Centers
“Delivered to the Walmart/Sam's Club here. My appointment was 0400 and i arrived at 0330. Checked in with security and then was sent back to check in at the receiving office by door 30. I was given a door immediately. I was told to break my seal, open up, slide the tandems, back in, and wait for a text saying they were done. I had 20 pallets that delivered here for a multi stop load. They had me unloaded and out of there by 0430. Very fast check in. Very fast getting a door. Very fast unloading. I'm very pleased with my experience here.”
“I do not know her name. Location is close by and although very busy the employee was great. Her co worker had to leave because of death in family, she was the only employee and she was calm and efficient!”
“Estes was contracted to deliver materials to our home for a project. Communication was clear and plentiful throughout the process. Shirley personally called and set up the appointment. She is fantastic! The driver called ahead with an ETA and was friendly and helpful upon arrival.”
“First experience with this location. My questions, concerns, and order were handled by Luke, such an amazing asset to this location. He was friendly, knowledgeable, and handled my project requests as if it were his own. We now have an amazing personalized coloring book to give to our nephew for his birthday. Thank you so much Luke!”
“Shout out to Levi for the top tier costumer service! He answered every single one of my questions, was super helpful, and knowledgeable. He made planning shipments for our vendor team a breeze, and put to rest any anxiety I had about making sure our team was prepared for the event.”
“Shilah was super helpful! Very polite and excellent customer service! She helped me print labels from my phone to return my Amazon items. I will definitely be back to see her!”
9 - 11AM 12 - 4PM
510 E Main St, Whiteland
Shipping Centers
“Well managed, professional staff and carriers. The few issues we have had over the years have been handled professionally. They are great about scanning in every package.”
“I started my Career with Central Transport 13 years ago as a forklift operator in Indianapolis, IN and I now manage the Jacksonville, Fl facility. One promise I can make is that If you’re someone that wants to prove your value, Central Transport is the company that will acknowledge and reward your efforts.The cultural changes have made huge impacts on the way we service our customers, take care of our employees and has overall made Central Transport a safer company company to work for.Let’s Grow !”
“I had a great experience at this FedEx Office location. The staff member, Kirya, was incredibly helpful and genuinely friendly. She took the time to clearly explain everything I needed, even while handling multiple customers at once. I really appreciated her patience and professionalism. Overall, the service was excellent, and I’ll definitely be coming back to this location for future needs.”
“I was surprised when Google maps took me to a CVS store when I put in UPS store. But, my GPS was correct.
I went in and asked the first employee I saw and she said that they do have a UPS drop off there and she took care of everything for me. Quick and easy.
It's good to know that I can use that CVS store for UPS. It's a win.”
“Brent was incredible - helped me when they were about to close and went out of his way to make sure I was taken care of. Very well informed and great experience!”
“The people that work at the main street post office are wonderful people it is unusual for a post office to be closed between 1130 and 1230. I will admit that but remember we are in a small town and we’re lucky to have two post offices.”
“Excellent customer service! Fast printing and very helpful for a last minute job. It’s located in the JW Marriott and connected to the convention center. Easy access! Great experience! Thank you!”
“I have never had an issue with the workers at this FedEx over several decades. They treat me courteously even though I am of non-European descent (Other reviews stated discrimination against nonwhite)
My packages always arrived within the promised window. This is the FedEx that I usually go to.”
Open 24 hours
141 S Meridian St # 200, Indianapolis
Shipping Centers
“We’ve had a great experience working with the Indianapolis office at Spot Freight Brokerage and have been consistently working with them for the past 2 years. The team is always professional, polite, and easy to communicate with. We work mostly with Preston, and also with Jake and Dylan, who are all great to work with. They are always helpful, understanding, and flexible when possible.
They provide loads with clear and complete details, which makes planning much easier, and they always try to offer fair and competitive rates. If you get a chance to work with the Indianapolis office, you won’t be disappointed. Special thanks to Preston for always being great to work with.”
10AM - 7:30PM
365 Strategy Dr Suite 300, Indianapolis
Shipping Centers
“Like to recognize Ms Dell for her thoughness, politeness, never making me feel like im a problem. Ms Dell has helped me in the past also on different occasions.
Much appreciated!”
“Honestly. All these negative reviews had me very concerned about this load. Yet my experience was typical of any other shipper. Yes it took them over 2 hrs to load me but less than 3. I did see other people experiencing the problems mentioned here but they were late and having to be worked in. They can't make the people who are on time late and have to pay them detention because you were late. You obviously didn't care enough about their time to be on time so they don't care about yours. At least that was what I took from all these negative reviews and what I observed.”
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“Friendly and knowledgable staff who are always willing to help. I had an issue with an order, but I actually never knew about the issue because they fixed it and went above and beyond to make sure it was corrected before I arrived to pick up my print order.”