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“Smooth buying experience. Garen Gibbs was professional, friendly (without being slick), and informative—and efficient without being pushy. I had done my research and knew what I wanted; he was responsive to that, answered my questions clearly and honestly, and didn't waste time on things I wasn't interested in.
Very agreeable experience, and much appreciated!”
“Friendly, helpful staff. Kept me informed of the car's progress. Let me know there may be additional costs if unseen repairs were needed. Worked well with my insurance company, rental car company, and me.”
“We were just traveling through the area in our class C motor home when our check engine light came on and started flashing. Called CTA because they had great reviews. They were booked out for weeks but because of our situation (we had to rent a car to get home and then back to retrieve the rv) they squeezed us in. They did the work faster than they said they would and actually a bit under the quoted price. It was a lot more than I anticipated but I believe it was a fair price, to replace all 10 spark plugs and boots, as well as an engine coil.”
“I have cane here a few times and everytime I come here the team is super helpful, cheerful, knowledgeable, and genuinely want to help you anyway they can. Extremely happy with the customer service and will continue to use this store for my needs.”
“Larry was great. Made sure we understood the operations of the car, answered all of our questions promptly, and was very helpful, and never tried "But for just a little bit more money you could move up to this". Pleasure to work with.”
8:30AM - 9PM
3550 IN-32, Westfield
Auto Parts
“As soon as I walked in I was greeted by Tim H. Not only did he find my turn signal bulb fast but actually came out to the car and changed it for me. Thank you, Tim H., for your exceptional customer service. You made my day a lot easier.”
“Just bought my 3rd dirt bike from them and the process was painless and customer service was great. Definitely recommend everyone go and pay them a visit, you won’t be disappointed!”
“This is a great shop with knowledgeable staff.i have good luck dropping in for regular tools and parts, most of the time they have what I'm looking for. The service is pretty fast even with big issues with my bike. They always go above and beyond and treat their customers very well. Great shop! Highly recommend!”
“Very nice customer service but I’m leaving a review because of the condition in which I picked my car up. Someone backed into my car so brought it in to be fixed, I expected them to fixed the small area and be done. They also rotated my tires and detailed the inside of my car which desperately needed it. So grateful for the hard work they do here. Definitely will recommend people here!!”
“The team at this NAPA have been extremely helpful with all of our automotive supply needs. They have consistently provided top notch service and client care. We will continue to use them for years to come!”
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“Fantastic experience. The entire staff at Tom Roush was awesome. It was a very easy process, and they made sure I got the perfect SUV for my needs. Drayden, Skyler and Garen exceeded all my expectations, and got me a fantastic vehicle at an amazing price. I highly recommend.”