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“I walked in close to closing time for my sim card failing. Jarrod was the only one working at the time. He gave an excellent service to the lady who he was helping before me doing everything in his power to serve the client. He then helped me figuring out solutions to my issue. Since I was due for an upgrade we went ahead and upgraded my phone. He stayed with me 35 minutes after closing just to make sure I was all set! We rarely get to experience this level of service anymore and i’m glad I got to be helped by Jarrod. He was excellent in giving great suggestions and making the process very easy. Even in the moments where we felt like we were watching paint dry we had a great conversation. Kudos to Jarrod for being exceptional at his job and the service he provides.”
“They had the speed Queen dryers we were looking for. Ron, the sales associate was very knowledgeable about the dryer. He also had us in and out in no time. And, we were able to get delivery in just 3 days!! Also, the delivery guys/installers were excellent as well. Thanks Grand Appliance!”
“⭐⭐⭐⭐⭐ I strutted into Best Buy like I was about to enter a tech-themed amusement park, and BAM—five friendly greeters appeared as if by magic (or maybe they’re secret tech ninjas)! I half expected one of them to offer me a cape and say, “Welcome, superhero of shopping!” One standout team member zoomed over faster than a cheetah on roller skates to help me find exactly what I needed. I’m convinced he might even have a PhD in “Solving Tech Mysteries 101.”
From the moment I stepped inside, the service was so epic it could give blockbuster movies a run for their money. If Best Buy were a superhero, they’d be Captain Awesome, saving the day one gadget at a time. Five stars, a standing ovation, and maybe even a parade in my honor—this is hands-down the best tech adventure I’ve had in ages!”
“Chris went above and beyond helping me upgrade my phone and making sure that we were receiving the best promotions and discounts available to us. He even helped me upgrade other lines on our family plan so they wouldn’t have to go in person to their own local Verizon stores. I had previously considered just upgrading online, and I’m so glad I didn’t! I never would have figured out how to save this much on my own. Thanks for all the help, Chris!”
“Went in today asking for help on an order and Daja was amazing! She helped me with my purchase and was able to help me get Target’s amazing deal for the holidays! Love when you find a kind person who is willing to help a customer no matter what!”
“I want to give a shout out to Blake Dawson at this location. He was very kind and helpful although my computer gave him some obstacles. He also was very informative and knowledgeable and provided me alternatives that really helped me out. Thank you so much Blake!”
“Struggled to find things and there weren't any staff around to help. There was an ATT sales person, however, and when I wasn't interested, he was rude. However, the products were nice and the prices were excellent. The checkout person was so nice. I will be back.”
“I have to give it up to the NEW General Manager, TIM! My uncle rented a laptop from this store on 6/25/22, the first payment was due July 3. Due to being on disability, he only gets paid 1x a month. Since the 3rd is Tomorrow.. (on a Sunday), disability payments were given on Friday the 1rst. Which also caused the payment to AARONs also removed Friday the 1rst. My uncle decided to not lease the computer and returned the computer back to them on the 1rst. However, the $147.00 dollars was removed from my account on the same day he returned the computer. I was very upset because of this, I was worried because I read that Aarons DO NOT GIVE REFUNDS. HOWEVER!!!! TIM KNEW MY CIRCUMSTANCES AND HOW THE PAYMENT IS DUE ON THE 3RD EVERY MONTH, UNLESS THE 3RD RUNS ON A WEEKEND. TIM DID NOT ARGUE THE RULES , HE DID NOT HOLD IT AGAINST ME THAT HE IN FACT INFORMED US THAT THE PAYMENT WOULD BE TAKING OUT ON THE 1RST DUE TO THE 3RD BEING SUNDAY . HE DID NOT REFUSE NOR HESITATE AT ALL AND HE REFUNDED THE $147.00 BACK TO MY ACCOUNT! HE WAS NOT RUDE AT ALL ! HE WAS VERY KIND AS WELL AS UNDERSTANDING TO MY SITUATION. HE MADE SURE THAT NO MATTER HOW LONG IT TOOK HIM TO GET IT FIGURED OUT TO BE ABLE TO REFUND MY ACCOUNT , HE WAS ON TOP OF IT! TIM WENT EVEN A STEP FURTHER AND HE CALLED MY PHONE AND LEFT A VOICEMAIL TO LET ME KNOW THAT HE SUCCESSFULLY REFUNDED THE MONEY TO MY ACCOUNT! IT IS SO RARE IN TODAY'S SOCIETY, TO HAVE A PERSON GO ABOVE AND BEYOND TO MAKE THINGS RIGHT WITH THE CUSTOMER, EVEN DESPITE THE FACT HE DID IN FACT MENTION THE PAYMENT BEING REMOVED ON THE 1RST TO ME. THANK YOU TIM FOR YOUR HELP AS WELL AS YOUR KIDNESS!”
“Went to the Pokemon TCG Destined Rivals prerelease yesterday and had a great time! This is a pretty cool shop inside the mall that offers a pretty big selection. Big thanks to Prof. Gill and the crew for throwing a fun event yesterday, and I definitely look forward to playing here again in the future.”
“AV Designers are awesome to work with. They are very clean and take the thought process out of it for you. They designed, installed and tested our entire audio, video and wi-fi services and made sure all was perfect. We have always had great interactions with any techs that come out and love that they answer any day of the week and talk to you in person when they get back to you promptly no matter the time of day. I would recommend them to anyone interested in this type of service.”
“Yari and Tez are such great delivery guys they are fast and organized. They put my furniture together perfectly and cleaned up their mess. Thank you Aaron’s ? I will be recommending everyone”
8AM - 10PM
1600 E 151st St, Carmel
Electronics
“This target is good for the most part, besides the fact that people have DESTROYED. the baby section specifically. when you drop something, pick it up. the entire aisle is filled with clothes on the floor. otherwise this target is good :)”
“Do neat clean, well stocked . Jus like any other best buy. The only reason I gave one star less is coz there were these young sales people standing around, they should have been active , going around asking ppl if they need anything?”
“Had issues with my phone connecting to any network for about a week After 4 call center calls, and 2 store trips( stores that didnt make any effort), Devon was able to execute great customer service, and get my phone working again. I am extremely thankful for this store, and Devon. Thank you!”
“Target is always good! It was black Friday in the afternoon when we were there & it was pretty clean & organized! We got in & out without struggling to find what we were looking for it was great!”
“Great staff, very friendly and helpful. I think it was the manager, for the life of me I can't remember his name, but he is a Raiders fan if that narrows it down lol, he helped bring my stuff to my car and had a great chat about football. Highly recommend this store”
“Since I am technologically challenged, I depend on the honest advice of others. Best Buy has been to me just that over the years. Receiving the right information to make a purchase or not. They have always steered me in the right direction.”
11AM - 6PM
6020 E 82nd St, Indianapolis
Electronics
“I went in there searching for Pokemon: Legends of Arceus, but the worker told me they were out of copies. Instead of turning me away, he suggested a plethera of other GameStops in the area that had it in stock, as well as Disc Replay. Friendly, kind, and personable staff!”
“I've purchased my 65" and 50" with swivel mounts and 2 blue tooth surround sounds personally. I bought a 50" and swivel mount as a gift for my grandmother. when my Dad found out how great the prices were he immediately had me run with him for an Identical 50" and swivel mount I installed in there bedroom. great prices on awesome products. No reason in the world to spend double and triple the price when a 15 month warranty is offered with extended warranties available as well. Love the place would recommend them to anyone and advise people to do the same.”
“They have always treated me right. They listen to want your searching for and lead you in that direction and let you make up your own mind. Great place for quality equipment! They have help me achieve my dream sound system.”
“Stopped in yesterday to see what my options were in regards to my phone screen which was not working properly and as of the time I stepped out of the door this is the only Verizon store I'll be using in the future! Everyone who helped me was caring about my situation and needs, super-efficient, and very helpful. Unfortunately I didn't remember to get anyone's name before I left but I appreciate you guys so much. Thank you!!!”
“Have always had great experience at this store. They never answer the phone, which sucks, but going in I get great service and always helpful. Have had cricket for 9 years except 1 month I switched to Xfinity for a “trial”. I work in home health and travel all over. Lost signal tons and switched right back!”
“Quick response time and highly knowledgeable in IT issues! Always a pleasure to work with, and I truly appreciate how patient the techs are with those of us who don’t have an IT background.”
11AM - 7PM
8702 Keystone Crossing, Indianapolis
Electronics
“Although it is 35 minutes from my home, sitting down with a Genius to get help with my product was far superior than trying to get help on the phone. The store was busy, although I have seen it busier. Nonetheless the wait was minimal. I have always wished there was a retail Apple store closer. This is a large metro area with one store. I would love to have a downtown Indianapolis store or one on the N-S corridors between downtown and Greenwood.”
“My experience with Cricket Wireless has been excellent thus far. Arturo provided exceptional assistance and expertise. I highly recommend Cricket Wireless, giving them a perfect 10/10 rating. The service I received was welcoming, allowing me to leave the store promptly with my new phone. I would like to give a special thank you to Arturo for his outstanding customer support.”
“We recently upgraded our phones, and I cannot say enough positive things about our experience at the Greyhound Pass Verizon store. First of all, the store is very nice. But, more importantly, the salespeople that work here work so nicely together. Our rep, Jeff, was a fairly new employee and he was amazing. If he couldn't answer our question, he promptly asked a colleague for assistance. The colleague provided assistance without making it seem like Jeff was intruding. They genuinely want Jeff to succeed. Kudos to the managers who worked right by his side. Thanks for a great experience!”
“I had a $3000 Pioneer receiver that when operated via phone to turn up the volume the unit proceeded to maximize volume to full blast. This in turn new my new klipsch speakers. Pioneer said they never heard of that issue which happens all the time (since replaced with a Denon unit no more issues). And denied me any help. Figures I'd ask Klipsch and they went above and beyond, upgraded my speakers as the were no longer available and followed up with me 2 times after the fact to make sure everything sounded good and was working correctly.”
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“A great overall experience! Joel's customer service, knowledge and patience do not go unnoticed! Thank you very much Joel. You have helped grow a more positive trust in Verizon. ???”