“I have brought my iPhone to this location twice in the last couple of weeks with issues. Lexi has been enormously helpful both times. Honestly, she’s been the most helpful customer service representative I’ve dealt with at any company in the last 12 months. Thank you for a wonderful experience.”
“Just wanted to say thank you to the staff of Verizon (University Ave, and Jordan Creek) whom I worked with today to get my 93 old mother an updated 5G phone. Truly amazing, kind, helpful, professional - each and every one. Just when I thought good service was a thing of the past - I found an oasis of excellence in Verizon today (two stores and one person on phone). Thank you sincerely - your help and exemplary service is deeply appreciated!”