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“To many questions gets boring use just simple question like other store do Ryan was great to work with notable with the product couldn't ask for better from Ryan”
“I've been with US Cell since '99...I've dealt with several different stores over the years. We've all had our dealings with US Cell over the years (yes, you, too) and sometimes they aren't all pleasant experiences. Happened to be in the big city today (70 miles away from my home) and decided that today was the day that I was finally going to upgrade my phone so US Cell and T-Mobile would stop sending me letters and texts telling me I needed to upgrade.
I have never been in this store before, I'm not sure why I even picked this store instead of the more popular ones, but I checked reviews and thought I'd like this one. Gotta say...I was verrry satisfed with my experience. Jennie took care of everything, showed me the new phones, explained everything perfectly and was even able to transfer over all my shtuff from my old Cat S62. I even let Jennie sell me almost everything she recommended...I did spend more than I expected and more than I wanted to, but I can honestly say that the great experience that I had in this store was worth every penny.”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
“Stopped at this location after two of our phones suddenly lost service due to the transition from US Cellular to T-Mobile and worked with Ian K. We had also been trying to get an issue resolved with an overcharge on our bill for two months in which T-Mobile kept telling us they would call us back after they checked into it and then never did (0 stars for T-Mobile). Ian was able to quickly solve the eSIM issue and also called and was finally able to get us the credit we were unable to do on our own. Ian went above and beyond!!”
“We were helped by Steve and Wyatt at this Verizon branch. Our issue was very difficult and they worked hard and kept pursuing the issue until they were able to correct it. They were very professional, friendly, and knowledgeable! Great outcome for us. Thank you Steve and Wyatt!!”
“We had a great experience today switching to Verizon. I have to give a huge shout out to Zach, the representative who helped us. He was so great to work with. This store had a great selection of phones and cases, and our bill is cheaper than with our previous carrier, even with five new phones. Thanks Zach for a smooth transition!”
“Joshua was exceptionally helpful in activating multiple phone lines and porting our numbers from AT&T to T-Mobile, both in person and remotely. He went above and beyond by explaining the 'Keep and Switch' promotions, helping us use rebates to pay off our existing devices smoothly.”
“Huge shoutout for Braeshawn Blume at the Southridge Mall store! I wanted to reach out and share some quick feedback about my visit to your store on East Army Post Road. I was helped by Braeshawn Blume, and he was absolutely fantastic.The store was completely packed, and the staff was down to just two people after an employee had to leave. Even under that crazy amount of pressure, Braeshawn handled everything beautifully. He helped me get my transfer PIN while simultaneously looking after two other customers at the same time.He was incredibly patient and kind to everyone. He even took a moment to gently walk another customer through a frustrating issue with his Facebook profile photo while handling the rest of us. When I told him he was doing an amazing job despite being so short-staffed, he just smiled and humbly said it was his job—not a single complaint out of him! Braeshawn is a huge asset to your team. Handling a chaotic crowd with that level of grace and efficiency is rare, and I really think he deserves some major recognition for his hard work and dedication to his work there!
Thank you Braeshawn 😊”
“Windstream service and products are unmatched. They are growing in the midwest and will soon offer Fiber in more areas. This is a company to key an eye on and see if they offer service in your area. Products and service I rate this 5 stars.”
“I just spoke with a really awesome person, who spent time working though my problem and getting it solved. She was knowledgeable and patient and got to the bottom of my issues. I see some negative reviews here, but this experience was great. Thanks mediacom for having a great tech support person.”
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“Called the store and spoke with Jordan. Wasn’t able to get a critical alert box off my friends iPhone unable to select any options on the screen. We had been trying all day and he helped us in 2 minutes over the phone. Favorite person today thank you Jordan!!!!”