Internet Service Providers in Des Moines, IA

13 locations found near Des Moines
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“Bret listened to me, and helped me choose the best options for my budget! He made sure everything was set up correctly, and that I was happy with the service. Definitely by far the best customer service I've had at ANY cellular phone company!”

4.8 Superb100 Reviews

“US cellular is incredibly lucky to have Azaz on their team. She is intelligent, patient, and a persistent problem solver. We have had some frustrating experiences with other US cellular representatives, so it was very pleasant working with Azaz. 10 out of 10. Five stars!”

4.7 Superb85 Reviews

“I believe it was Tori (Victoria) who helped me yesterday with my new phone. She was great! Very helpful. Helped me with the best plan for me and my son. Very pleasant experience. He co-worker was very pleasant too.”

4.7 Superb76 Reviews

“I had a wonderful experience at US Cellular with Mikala. She was super kind, helpful and supportive. She gave me the best deals and made sure I got exactly what I wanted and helped me to ensure protection on my devices. Incredible service!”

4.2 Good79 Reviews

“I went into this store location to change my provider over to T-Mobile, upgrade my phone, and get T-Mobile home internet. I could not have asked for a better experience. Jordan took his time explaining plans, options and phones to me. He was incredibly knowledgeable and answered all my questions. Alicia helped me in setting up my new phone and home internet. She was super patient with me and explained everything to me. She made sure to hook me up with some big rebates. Hands down, best experience with a cell phone provider I’ve ever had. Super friendly and helpful crew!”

3.9 Good62 Reviews

“Today I was lucky to have had Devon Duarte as my consumer specialist. After much stress after having a device stolen 1.5 weeks ago I entered the Verizon store on Merle Hay Rd. with few patience. Start to finish Devon had a warm smile & was able to guide me informativly to the very end when I greatfully was back up & running like nothing happened.This young man deserves a promotion or at the very least a heafty raise. THANK YOU AGAIN DEVON DUARTE FOR YOUR HELP TODAY!”

3.4 Good148 Reviews

“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”

4.8 Superb16 Reviews

“The young man working today was very accomodating in his assistace with my account. I appreciated his smile and laugh as those are hard to come by these days. Goid job sir! And thank you.”

3.5 Good57 Reviews

“Every time I stop in here, Josh has helped me. He is fantastic. So knowledgeable, quick, friendly, helpful. I am so happy when I stop here and he is working. This store is lucky to have him!”

3.5 Good55 Reviews

“Went in because my screen broke” The Eric” was the nicest guy, helped me with everything I needed, Everyone was very nice and Greeted me with a smile!! Thanks Eric for the GREAT EXPERIENCE!”

3.2 Average99 Reviews

“I have always had a good experience at the Southside T-Mobile store. The staff is knowledgeable, helpful, and very personable. I have always felt they were glad I came.”

3.3 Good51 Reviews

“Windstream service and products are unmatched. They are growing in the midwest and will soon offer Fiber in more areas. This is a company to key an eye on and see if they offer service in your area. Products and service I rate this 5 stars.”

1.3 Poor12 Reviews

“MATT IN WASECA WAS AWESOME! This story has an incredibly happy ending and it is because of Matt, who stepped up and did the research that others at Mediacom did not although they failed to do so with kindness. Matt is the only one who truly drilled down into the problem, which was that Mediacom did not have a record of me having returned my internet modem 15 months ago. It was returned, directly, to their Ingersoll office in Des Moines. So you can imagine my surprise when I reached out to have Mediacom installed at our new address in Urbandale. They initially told me that I had NOT returned the modem and that I owed $430. I knew that was incorrect. The "ticket" created on their end was languishing as our move in date approached. Even Matt initially said that we owed money. However, Matt did something that no other Mediacom rep did. He actually listened to me. He actually believed me. He did not think of me as a liar and a thief. His belief in what I already knew to be the truth paid off as he asked enough people enough of the (W)right questions and got the facts - that we had, indeed, returned the modem. Thus, I do not have to reach out to CenturyLink or Viasat, whose customer service rating is as low as Mediacom's, and even lower. Because today, one guy made a difference. That guy is Matt, Matt in Waseca, Minnesota. Please, somebody at Mediacom, buy Matt a beverage, clap him on the back, give him some love and honor him - as a newer hire as well as someone committed to doing the (W)right thing. WELL DONE, YOUNG MAN!”

1.7 Poor185 Reviews

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