AutoZone Auto Parts in Des Moines, IA, is known for its friendly and helpful staff who prioritize customer care. Customers have praised the store for providing excellent service, especially when it comes to choosing and installing car parts like windshield wipers and fluid. The employees are knowledgeable, kind, and personable, with particular mentions of staff members who go above and beyond to assist, offer guidance, and ensure customer satisfaction. One customer appreciated the staff’s willingness to make things right after a defective jump starter, even providing a discount on a replacement. Others highlighted the genuine and caring attitude of team members, including managers and associates who offer honest advice on car maintenance and accessories. The store’s staff is recognized for their professionalism and their ability to help customers find what they need, making shopping a positive experience. Overall, AutoZone Des Moines #5050 is a trusted place for automotive parts and expert assistance, with staff dedicated to providing top customer service and building trust with every visit.
How times change it use to be need auto parts. And knowledge. Now they just sale what they think might fit. Not confident merchandise selling.
April 2024
Bought a jump starter for a dead battery. First one we purchased was defunct, but the employee was so incredibly helpful and kind, making sure the new one we got would work and providing a discount because the new one was more expensive. She totally made it right.
January 2024
I needed help with my windshield wipers. The young man that was working exceeded customer care. He was not only knowledgeable but also very kind and personable. Thank you Luke R!
