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March 2024
when your flight gets cancelled and you have to drive to a different airport 250 miles away to get where you need to go, your rental car company should not ding you even further by charging you an extra $500. Well that’s what Avis did. My rental went from $396 for 3 days to $1,106 for 4 days, never again.
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February 2024
Very quick service with Avis Preferred.Shuttle driver refused to drop us off on the East side of the terminal, which is where we always get dropped off for our SWA flights. Very strange guy.
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February 2024
The Avis agency at the Des Moines airport charged me for an extra day, even though I return the vehicle early per my rental agreement. The personnel did not check my car in when I returned the vehicle, so how would you feel if you were charged an extra day?