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March 2024
This isn’t a corporate location so they don’t do after hour pick up or drop off. Better off using Avis here because these guys very unreliable
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February 2024
The guy I spoke to at Hertz location in Des Moines was very rude and offered no advice on how to regain a lost item. He hung up rudely, terrible customer service.
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February 2024
Terrible customer service.The black guy at the front told me I do not need to add additional drivers for them to drive. He needs training. He lied. Also they gave us a car with flat tires.
