UScellular connects 5 million people, businesses, and government operations with its award-winning network, providing exceptional service from real humans. Customers appreciate the friendly and knowledgeable staff, like Jamie, James, Kathy, and Bret, who offer personalized assistance without being pushy. Many reviews highlight the professionalism and willingness of the team to answer questions and help customers find the best options for their budget. The store in Des Moines features the latest smartphone devices, accessories, high-speed internet, and connected home solutions. Customers have reported positive experiences, expressing satisfaction with the service and the products offered. With ongoing efforts to enhance customer experience, UScellular remains committed to its values as it continues to grow.
Tori was great! I've never had someone be so thorough. My situattion was very complicated and she fixed every piece of it!
October 2024
Breanna did an excellent job taking care of my issue today. Very high quality customer service.
April 2024
Jamie was good and I will update my review after I get my first bill to see what all was put on my account that was never even discussed. Stay tuned...
