8AM - 6PM
1090 73rd St, Windsor Heights
Battery Stores
“Chris did a terrific job installing a new car battery. It was a cold day, and it took longer than usual to get it situated properly. Chris had a positive attitude about the whole thing and was very friendly. We were also given a military discount, which was great. We're very pleased with the service we received at Interstate Battery in Windsor Heights, and we'll be back for other batteries.”
“I have been using ECG as my solar provider since 2018. They are easy to communicate with and good with follow-up. Jessie and Spencer are always thorough in their on-site work and explanations.”
“Oliver was a great help to me today! He was patient and went above and beyond to help me run a code on my car and with the parts I needed for my repair. Thanks, Oliver!”
“I went into O’REILLY with a dead battery and Troy was able to inform me about the differences in brands and cranking amps while also giving great advice on brands of batteries and the different tiers within the brands. I’ve never had such an accommodating and knowledgeable worker at any parts store in the metro.”
“The part that I needed was not visible in the store and the man that helped me knew exactly what part I needed and got it for me. Even more impressive is that a customer came in and plopped down a rusty exhaust manifold and that same guy knew exactly what it was. He also got th customer the part in under 3 minutes. The guy had previously gone to another store and when the employees didn't know what that manifold was, he left and came to this store. They just got a customer for life.”
“Came in with two blown fuses. Jacob did a wonderful job. He helped me find the fuses I needed and even installed them for me. Could not have asked for better customer service!”
7:30AM - 10PM
2130 Martin Luther King Jr Pkwy J, Des Moines
Battery Stores
“Andy, the commercial in-store sales representative is always friendly, and goes out of his way to help. They all return calls when promised. Delivery service is fast and accurate. Any problems and they take care of your needs, fast & without any hassle. The salesman stops regularly and checks in.Thanks to the entire group for all you do, OUTSTANDING CUSTOMER SERVICE.”
“Shawn the manager and Tony are the best help I have ever had going into any auto parts store, he made me feel very comfortable, gave me options on the filter’s and did not try to up-sell me… Shawn came out and checked my oil for me and said that it wasn’t extremely low and I could last until my next oil change. Then Tony spent his time in the freezing cold changing both of my headlights which were a pain for him to change! It’s a little intimidating sometimes dealing with these kinds of things but they made me feel at ease. THANK YOU Shawn and Tony, much appreciated.”
“Best battery company in North America. High cranking, long lasting, dependable batteries that will last a lot longer than the competition. Whether you like your cranking amps hot or cold, Interstate has you covered.”
“I walked into the parts store today to handle an AC warranty swap with the guy who sold it to me, only to find out he’s just… gone. Retired. 😞
I’ve known Ted for over 20 years, long before I ever launched this mobile operation. He was the very first person in this industry to look at me, see the potential, treat me like a real business, and set up my first commercial account. He didn’t just sell me parts; he stood behind me.
When you’re turning wrenches and building a business from the ground up, the right guy behind the counter is your lifeline. About 5 years ago, when my service truck, the T-Rod, started knocking Christmas morning, I was in a tight bind. I needed that truck to survive. Ted didn't hesitate. He put together an in-house special, rods, lifters, head gaskets, the whole nine yards, at a massive discount just to keep me on the road.
He bent over backwards for me. He waived tool deposits when he didn't have to. He gave me discounts just because he knew I was a good customer fighting the same fight. I literally wouldn’t be where I am today without guys like Ted supporting me in the trenches.
The true masters of this industry are aging out, and when they leave, they take a lifetime of loyalty, grit, and knowledge with them.
The torch has been passed silently on to me, and to be honest... it's heartbreakingly terrifying.
Thank you for everything, my friend.
Love,
-T
Fast T's Mobile Auto”