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“Always super friendly and helpful! Last night I had a plumbing issue. I called 5 minutes prior to closing and they confirmed they would stay open for me to get there. Just amazing service!! I think his name was Seth, who was actually outside waiting for me to pull up and walked me back to the plumbing section and another employee help us find exactly what I needed!”
“The staff at Cappel's Ace Hardware is welcoming and goes above and beyond to provide exceptional customer service. I appreciate their knowledge and recommendations for my home and lawn projects.”
“Needed some rough cuts done on a piece of plywood. I've been used to being disappointed by my service but not this time. Walter, absolutely knocked it out of the park. Was precise and helpful. Could not recommend this Home Depot enough.”
“2-25-25 visit time 9:00 a.m. Abbie was a great help. Very friendly easy to talk to and seemed to enjoy her job. She knew where everything I needed was and took the extra few mins from what she was doing to help find what I needed. The lady at the self checkout on the other hand needs to take lessons on how to treat customers. She was rude and not very helpful. I needed approval for something I bought and I pointed it out to her and she said " It didn't say that" when clearly at the bottom of the item on the screen it was red with an exclamation point and said approval needed.”
“Was in recently to get some exterior lighting updates for my house and was assisted by Carla who was incredibly helpful and involved with my project. She asked the right questions and helped me make a selection that I am very satisfied with. Appreciate the personal attention and help.”
“The store is as expected of a hardware store. Lots of stuff.
I was trying to color match paint, which they're supposedly able to do. The person running the paint counter, however, was very insistent that any paint we got wouldn't match, so he was unable to help me.”
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“We just visited the Woodsmith store and was helped by Rick in the staining area. He was a wealth of knowledge and spent a lot of time with us talking about different stains, pros/cons, and what would work best for our project. Amazing customer service, beyond impressed!”