UScellular is dedicated to connecting people, businesses, and government operations with its award-winning network, serving over 5 million customers. The company prioritizes exceptional service from real humans and continually seeks ways to enhance customer experiences. They offer a range of products, including the latest smartphones, accessories, high-speed internet, and connected home solutions. Customers frequently praise the staff for their helpfulness and patience. For instance, Kira received notable recognition for her assistance, going above and beyond to help a customer navigate challenges with phone activation. Dylan was also commended for his efficient service in transferring a customer's service plan, while Steve consistently provides valuable support for cellular needs. With a focus on customer satisfaction, UScellular invites visitors to explore special offers at their West Des Moines store and emphasizes their commitment to delivering quality service in a friendly environment.
Steve was awesome. Steve did all the hard stuff, and let me just point and grunt “me want orange phone” and the Steve magically got me an orange phone, and the set everything up, transferred everything, and helped us set up another phone for a child (ours, not a random one.) all in all, Steve is awesome
September 2025
Kyle at Jordan Creek was very helpful and knowledgeable through the transaction - made it very easy.
August 2025
Really easy and quick, Brian made it very simple as well, it honestly took like ten minutes
