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“Loralee was outstanding! She made sure what our needs were on our project and hit it out of the park. The doors we bought from her were just what we wanted and good quality. We look forward to working with her again on our next project.”
“First time visit, already a huge fan. I'm personally a big advocate for finding new or creative ways to give things a second life. Whether it's rebuild or repurpose I try to not let anything go to waste. So for this place to be full of doors, tile, wood, and so much more is just awesome. Thank you to all who donate to such a worthwhile cause.”
“No complaints. I have always made big purchases online and had zero issues getting deliveries from this location and installation. Also their staff goes out of their way to help u load material. They always seem to have what I need. But I did find that on many items their online website has a better selection.”
“When I'm at Lowe's and have a question (every time bc I don't know what I'm doing) everyone is so knowledgeable and happy to help. I want to specifically thank Colleen for her incredible service. She helped me save a sad little plant, is so kind, and made my night. And when I took the survey and got my treat, she made sure I got a cold drink, not the one that was sitting out. Thanks Colleen! This is my preferred Lowe's location.”
“The man cashier was friendly and very helpful. I cant say that about the woman I asked for help, she was really unavailable to help. Her idea of helping was just point down the aisle.”
“They have all of your pet needs. The workers are friendly and prices on many items are very competitive. They offer vaccine services for pets each month and the veterinary staff is wonderful. Also you can bring your pet which makes the trip more exciting. The only issue I found was that all of the the many plants they had for sell were severely not taken care of and were lacking water. To the point I didn't want to purchase any of their vegetable plants that they had for sale. That was a shame..”
“Wow! What help you get at this Lowes! Renee got us started, Colleen walked us through the check out, amd Brandon helped us load. From start to finish, they were patient, helpful, and friendly. Each one got 5 stars. Not only that, we heard many interactions between members of the store team, and they were equally patient and kind with each other on a busy Saturday! So nice to see and hear.”
“I was looking for a quality brass shower curtain rod and needed it fast. When I was looking around online I found a couple of options, but ultimately chose Signature Hardware because it not only looked nice, but it was estimated that I'd receive it on 6/8. When I used the tool on their website to estimate shipping time it showed as 6/8, when I placed my order and chose my shipping option, it showed 6/8. This was far better than the 6/12 date I had through a different company.
Unfortunately, the next day, when I received a shipping notification it showed that it would be delivered on 6/11. I opened a chat, interacted with Kendra D and she was able to track down the package, have it pulled, relabel it for overnight and I had my package the next day. Superb customer service, an unexpected, but very welcome resolution. Shower rod is installed and looks great!
Thank you Kendra D and Signature Hardware!”
6AM - 10PM
5000 Apex Ln, Florence
Home Improvements
“Clean store, well stocked and interesting to walk around and browse. Employees are helpful. But Menards has the dumbest rebate/discount program on the planet. To get 11% off you have to buy something, find and fill out one of the many rebate forms, mail it somewhere along with the receipt, wait several weeks to get a coupon in the mail that then can only be used at Menards. So dumb. It's like being trapped in the 6th circle of Hades.”
“Picked out carpet at Lowe’s. I believe a third party took over the project. We are not pleased. The seam is in the worst possible place and is very prominent. The men who actually put the carpet down tried every way possible to place the seam in a better place but couldn’t be done. My complaint is with those who cut the carpet. Our next project is new flooring in the entire lower level but Lowe’s will certainly not get the job.”
“I had to go here 4 times in 3 days. Each time the customer service was actually OUTSTANDING, like people literally going out of their way to help me. This is with the exception of one instance. In attempting to return something the man working the return desk was condescending, snarky and rude.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I always order my outdoor plants or flowers from Home Depot. They are always so healthy and packaged and delivered with such care. I prefer it better than buying them in the store. They are excellent.”