“The man cashier was friendly and very helpful. I cant say that about the woman I asked for help, she was really unavailable to help. Her idea of helping was just point down the aisle.”
“Clean store, well stocked and interesting to walk around and browse. Employees are helpful. But Menards has the dumbest rebate/discount program on the planet. To get 11% off you have to buy something, find and fill out one of the many rebate forms, mail it somewhere along with the receipt, wait several weeks to get a coupon in the mail that then can only be used at Menards. So dumb. It's like being trapped in the 6th circle of Hades.”
“Picked out carpet at Lowe’s. I believe a third party took over the project. We are not pleased. The seam is in the worst possible place and is very prominent. The men who actually put the carpet down tried every way possible to place the seam in a better place but couldn’t be done. My complaint is with those who cut the carpet. Our next project is new flooring in the entire lower level but Lowe’s will certainly not get the job.”
“I had to go here 4 times in 3 days. Each time the customer service was actually OUTSTANDING, like people literally going out of their way to help me. This is with the exception of one instance. In attempting to return something the man working the return desk was condescending, snarky and rude.”
“Loralee was outstanding! She made sure what our needs were on our project and hit it out of the park. The doors we bought from her were just what we wanted and good quality. We look forward to working with her again on our next project.”