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“Such a great experience and everything reached Cuba in a short amount of time. The staff there were very kind and even made me a delicious cup of Cuban coffee. Highly recommend.”
“Friendly, helpful, and ALWAYS with a smile. I have watched them defuse rising customer tempers with cool and respectful ability. There is NO other UPS store for me!”
“Fast load when apt. easy to come here i264 to take exit 8 B and follow 31w and 60 EAST THEN 2ND LIGHT TO CRUMS LN make right when you cross RAIL ROAD watch right side building end of building sign shipping and receiving then go back to inside parking back truck in parking midle building you watch sign Driver check in then go press ring and wait for Good morning chicken sounds then go inside sign load sheet
nice people and respectful
RESTROOM OUTSIDE at parking lot”
“Cheryl, at the St. Matthews location is the True definition of Customer Service! She teaches when she helps. I appreciate her and now this company for hiring her.”
“I went in to this UPS store. I'm 65 and not tech savy. A person named Eden helped me. She was the nicest person, took her time and printed out some very important documents I needed. I would recommend Eden for any of your UPS needs. She's the best bar none.”
“Excellent attention in the reception of your shipment, which arrives in one piece and in the referred time even before, I recommend it. Your Family member is waiting for you. Thank you very much.”
“It's exactly as you would expect for a packing ship fairly friendly
And always willing to take those Amazon returns. I pray that they don't close because they should be busier.”
“Best carrier in the biz! Don't be fooled by competitors cut rate prices, if you want your shipment delivered on time and intact call ODFL. They will guarantee it!”
“Went to get a picture printed and Icesys was very helpful. To put it kindly, I'm extremely tech challenged. She went above and beyond to make sure I was taken care of. Great experience.”
8AM - 6:30PM
3131 S 2nd St, Louisville
Shipping Centers
“I walked in with 3 returns and didn’t know where to start with shipping because I was unable to print labels myself. Jose did an amazing job with making what seemed to me as a complicated process, so simple & quick. I was in and out within 5-10 minutes. Items shipped and day was made!”
“Very grateful. Showed uo a day early but the other biomeriux truck was late. They unloaded me a d I was gone. Recommend showing up at least a half hour before your appointment. Don't be late.”
“AGP has proven to be a very reliable, dedicated and communicative carrier. I am very satisfied with the service they provide and look forward to working alongside with them for many years to come and keep growing together in our logistics journey. Shout out to Kilsy for always making sure my shipments are taken care of.”
“We were in the middle of packing up when we realized we needed more boxes and paper. We ordered supplies online, and when we got to the pickup location we found that the staff is super helpful and friendly. We also saw some additional products (moving blankets) that we were able to purchase on the spot. When looking at moving products for consumers, we found that big box stores and truck rental companies only offer smaller quantities for much higher prices. New Haven offers all of the moving supplies a regular person might need in quantities that make sense for regular people and at prices that are a great value. We just retired from active duty military service and I will recommend New Haven Moving Equipment to all of my military friends who have to make a PCS or retirement move.”
“I had excellent service from Melody last week. I had to overnight a package and had never done it before. Melody was so pleasant in walking me through the process. I actually went in thinking I would have them scan and email my documents to my colleague but after realizing the cost for that Melody suggested overnighting it for cheaper cost. She was super helpful, friendly, sweet and professional. It was not cheap but still she saved me money and met my needs. The shop is in a small strip mall and a bit difficult to get to, mostly because there is a Starbucks located there with a drive through. So as you are driving to park the cars coming from the drive through are coming at you form the other way, So be careful in the lot. Also in the parking lot are the gas pumps from Kroger so kind of a lot going on in that lot. But overall a good experience with good service.”
“I had a complicated print project for a BTS concert, and Assistant Manager Michael went above and beyond to help me. The order gave the printers a lot of trouble, but he stayed patient, kept troubleshooting, and never made me feel like I was a burden. He genuinely cared about getting the project finished correctly and did not give up until we got it done.
Excellent customer service, professionalism, and kindness during a very stressful pre-trip situation. Employees like Michael are the reason people come back. Thank you again!”
“There are only three dock doors that Shipper's uses. You might run into a wait at certain times of the day. Staff is nice. There is a bathroom for drivers inside the driver door and down the hall from the freight desk.”
7:30AM - 6:30PM
743 E Broadway, Louisville
Shipping Centers
“I use the UPS store multiple times a month for my organization’s printing needs. Debbie and the rest of the staff are INCREDIBLY helpful and go above and beyond to make sure we have what we need. I honestly don’t know what I would do without them.”
Open 24 hours
8001 Crittenden Dr, Louisville
Shipping Centers
“I wanted to go to the closest ups from where I live and it gave me a place on 8001 crittenden dr. That is in fact an ups building but it does not deal with the residents of this city. So don’t take your packages here. 4243 Preston wasn’t going to open till 12 pm so I went to3044 Bardstown rd . I was in and out in no time at all.”
“Excellent Staff from store Owner all the way down to Customer Service reps every single worker in this Store cares about the people of Louisville and each other I also happen to be a Mailbox owner specifically with this store from day 1 every staff member made sure I was who I was at first and then once they started to get used to who I was they greet me by name and we have small conversation while they check to see if I have any packages or mail. I give praise to everyone who works there I can't single anyone specifically out on who does a good job because they all do a great job. the franchise owner knows how to run a excellent store for sure as hands down 5 stars from me great job Store 5354. I am excited to continue doing business with you.”
“AMAZING CUSTOMER SERVICE AND FRIENDLINESS! We have been coming to an event for years at the expo center and the ups store just keeps going up in pick up pricing. $20 now per package. This location doesn’t charge and is super friendly, convenient, clean, all of the things as a person who has already paid to ship a box is looking for. Thank you so much!!”
“Had tried to mail an envelope through UPS. It was "damaged in shipping". This FedEx location delivered a substitute mailing, a day earlier than promised. Meanwhile, UPS has been reviewing my claim since Dec. 1st. The people where so professional & informative at FedEx. I AM A FEDEX CUSTOMER now for life.”
“MUST READ REVIEW WITH IMPORTANT INFORMATIONThis is a contracted postal location. This means they can send select pieces of mail with various USPS services. They are not a full service stand alone U.S. Post Office. You can not pick up held mail, check PO boxes, mail anything with a lithium battery, medicine, or perfumes here. Nothing can be mailed out of the country due to customs declaration issues from this contract unit. Would be wise to bring any packages already boxed up. They have limited shipping supplies. They do have stamped envelopes and priority mail envelopes and flat rate envelopes for priority mail. They do not and cannot process QR code labels from a phone. If your package is not being shipped priority mail, bring it already packaged as this is a grocery store. The mail is picked up here at appx 3pm everyday. If you come after that, nothing can be shipped express mail or next day. The nearest stand alone post offices are on Allmond Ave and Crittenden Drive. The post office unit does close at 6pm on weekends. They also do have intermittent issues with their computers that doesn't allow processing sometimes.”
“Shronda was absolutely amazing. The computer kept crashing and it's the end of the day. We got through it together, her mood was amazing. She was polite and compassionate the entire way. She deserves a raise!”
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“Ok....gotta say what a wild ride my package took to actually get to me. However....gotta say....denise....you went over and beyond. At this day and age where accountability and customer service is almost non exsist....you were amazing.....patient.... and followed through!! Tried to call today but couldnt get through.
It came! Thank you!!”