I went to T-Mobile Florence location to switch from Verizon to T-Mobile and had excellent care from Matthew who was extremely knowledgeable and helpful, He made the experience very pleasant and I was able to save money with more coverage and a better plan.
September 2023
Went in on a Sunday and there was a little line while I was there, I got switched from pre paid to post paid after a little trouble with my account not allowing it. Then the worker didn’t know that my accounts that I have would allow me to have 3 numbers on my one phone so I had to figure that out on my own also.
August 2023
My latest experience with T-mobile was excellent! I had to file a warranty claim and everyone was super helpful and kind! From the phone call to customer service to my in store my experience was great! Thank you Tyler T. for you help with my warranty exchange and with helping me get everything transferred to the new... read full comment