Verizon, a leading provider of mobile, 5G home internet, and business solutions, offers a convenient shopping experience at their Florence store. Customers can visit the store in person or schedule an in-store appointment online. For added convenience, online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery available in select areas. The store has received positive reviews from customers, who have praised the helpful and professional staff. Customers have highlighted the exceptional service provided by associates like Tim, Beau, Mike, and Mikayla, who have gone above and beyond to assist them with upgrades, device setup, and finding the best plans and deals. One customer expressed gratitude for Tim's assistance in finding the perfect upgrade within their budget, and for keeping an eye on their phone during the data transfer process. Another customer, a long-time Verizon customer, praised Beau's consistent and professional service, noting that he ensured the customer got the most value for their money. Customers have also appreciated the quick and efficient service, with one customer reporting that they were in and out in less than 10 minutes for a simple SIM card replacement. Overall, the Verizon store in Florence has received overwhelmingly positive reviews, with customers highlighting the exceptional customer service and the convenience of the in-store and online shopping options.
Great and fast service. I stopped there to get a new SIM card for my phone, and I was in and out in less than 10 minutes.
December 2023
Stopped in a couple days ago and was helped by Mike, he was awesome, helped me get my service turned back on and everything. Great guy and great experience.
October 2023
Came in with a complaint. Corey took care of the main problem. The rest is up to Verizon. Thanks Corey.
