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11:30AM - 1:30PM
15125 Old Taylorsville Rd, Fisherville
Post Offices
“The only post office location I'll use. I'll drive out of my way to use this location over the others in my area. The staff is super friendly and professional. All others pale in comparison.”
“Although the hours are a little more restricted than a larger post office branch, this little branch is absolutely amazing. My packages get scanned immediately, there is never a line, and the staff is very nice.”
“Amie and James are always the nicest and most cordial associates! They always greet you with a smile, and we have great conversations. You can tell they love their job! I love my local post office!!”
“I was having really hard time trying to figure out how to get Christmas presents for my sister and her family out in time and an employee there named Dem went way above and beyond to help me figure out what I needed to do and how much and how to do it as efficiently as possible. I could not have gotten those to her like I did without her, it was truly a huge blessing. Thank you so much!”
“The guy at the counter was very helpful and nice. Older, Middle aged man, working Friday April 7, 2023 around 3pm. The people at other USPS locations seem to have such bad attitudes, but this guy had a very positive and kind attitude.”
“It was very busy, but the lady working at the desk was very friendly and efficient! It took us awhile to find (it’s in the back of the hardware store), but everything else was a breeze!”
“Very kind and helpful employees. We went to this location because it is closest to our house. We were informed that this location in fact does not service our area but the employees are still going above and beyond to assist us with a mis-delivery issue.”
“I had an issue with an address ( my fault) and the package was going to be sent back and Lucius was an absolute charm and found the package! Thank you so much Lucius for going the extra mile!!”
“Local branch post office so for me a great location. I have always had nice friendly service from the staff so am puzzled by the negative staff comments. People are correct about the staffing issues but that should be addressed to the Louisville office and I have but to no avail. I pay for a post office box but the availability of the box is now only during operating hours which defeats one of the reasons for having a box. I have called an complained to the main office but nothing has been done. If you have a box join me in calling and complaining, either discount the service since it is not being delivered as what a box services is for or provide it as it should be.”
“Dixon was beyond helpful and welcoming with making a return for an online purchase. The ladies in this USPS are always a pleasure to be helped by. Very much appreciated”
“Best post office in town. The ladies in there now are very professional and helpful. Not a lot of standing room, but you don't need it because the line is never as long as other places in town. 10/10”
“I really appreciate the job the clerks do. (Carriers, too.) Working for the USPS and with the public is stressful. (That's why it's called, going postal.) Anyway, over the years, I've learned to steer clear of the place on Saturdays or whenever else there'll be long lines. Kind of glad to see negative reviews here. Maybe these people will stay away!PS: An update. The hours here have become VERY spotty. Very unpredictable. If I had to do it over again, I'd rent a box at a more reliable branch.”
Open 24 hours
4500 S Hurstbourne Pkwy, Louisville
Post Offices
“Post Office is the service desk. You can ship out within the United States but no international shipping. Staff was pretty cool and nowledgeable and it was super easy.”
“I used the St. Matthews PO to submit my passport application. Very simple. I made my appointment on line, showed up 10 minutes prior to appointment and was in the office at designated time. The lady who worked there was very friendly and nice making the whole process pleasant. I was prepared and had all documents, photos, etc. and that is the key for quick processing. You can also get the application forms for first time passport and renewal passports at this PO. Overall, it was easy and quick to submit the information required. You will not get a passport here, this office is for submitting your paperwork and documentation and the PO will submit to the US Dept of State. You can also get the proper photo taken here. Easy, peasy.”
“Spoke to an employee this morning with an unique problem. He was able to confirm what I suspected. I now will need to forward my issue to a postal inspector, but I now know I am correct. I was scammed by a fake company providing false tracking information. The clerk confirmed it but I need to take the issue up with a postal inspector.Update: I ordered an item from a fake company website. The site was for a company but the receipt was from an individual so I knew the second I received a confirmation from my processor that it was like fraud. Tried to cancel the payment immediately with both the processor and my bank, but was unable to cancel on the weekend. Tried to claim the shipment as undelivered and the seller provided a valid tracking number for an package delivered to my zip code. This is a advanced scam method, daily thousands of tracking numbers are gathered through web crawling, scrapping, or hacking. Then the fraudster selects an unrelated shipment going to your zip code. I though I was going to have to go through the postal inspector to get proof the package with the tracking number provided did not go to my address. The postal employ above confirmed the tracking number I provided did not go to my address, but could not provide more as I was not the customer for that package. Upon closer review the tracking number provided was for a package shipped some hours before I placed my order and for a first class package not priority mail. First class package are limited to items less than one pound, my item was obviously over a pound. So I was able to get a refund from my processor on the third attempt after they closed my claim twice in favor of the seller.”
“I wish I knew the young man’s name… African American with locs. My daughters and I went for a passport appointment. He was extremely professional, efficient, polite, and knew the policies and procedures. He deserves a positive review.”
“I was hesitant because of the reviews of this location but needed to go to a USPS that opened at 8am. I have gone here 2 times in the last week and both times have been great experiences! I love that this location opens at 8am. There is usually no one there and both postal workers were very kind! I had no issues both times. So glad I wasn't deterred because of the reviews. Most of the reviews seemed more to do with mailmen and not necessarily the actual post office.”
“I am only rating the Customer Service of the counter employees. This rating has nothing to do with the management, passport services or mail carriers. I come to this post office multiple times per week and have for the past year to mail packages. There are 4 regular employees who I encounter regularly. I am not able to get their names and I am not comfortable asking them so I will say it is 2 women and 2 men - all 4 are African American and all are under 35 in my estimation. I am only describing them in case management reads this they know who to give props to. All 4 of them are extremely courteous to all customers and always accommodating. I have seen customers irate over various issues that are not the fault of the counter person and each and every time the employees have been beyond gracious - I have witnessed this countless times. They are always keeping busy and are quick yet not pushy when handling shipment of packages. All 4 deserve a raise and I know all USPS locations are short staffed which causes frustration with customers and stress with employees. I commend the workers at this location for amazing customer service even when the line is out the door or a customer is irate (neither of which is the fault of the counter person)…”
“Had a package delivered to the wrong address. They were able to track it down, find it and return it.I do miss our usual mailman, that is on vacation right now, and they're super short staffed. Kudos to them for finding my package! ?”
“We have been blessed for years with the same postman, Vallen. He is kind, always in a good mood, and always has something nice to say to me! As a small business owner, I have a LOT of packages and Vallen NEVER complains.One thing to note, though -- I stopped at the local PO recently and arrived at 4:55 to drop off some packages and not only was not a soul in sight, but the drop box was locked. Frustrating to arrive before closing time simply to drop off packages in the drop box to discover that it isn't possible. Not sure why the drop box can't be kept open at all times. ?♀️But overall, I have been so happy with my local post office!”
“Went in today and there was a long line… roughly ten people but the line moved very quick. I had a paxkage that just needed to be mailed. I got the tracking and was ready to go. The postal employees were very friendly and helpful. Never been to this location but I recommend this location to anyone in the area.”
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“This is a wonderful little well kept jewel of a Post Office! This particular location takes excellent care of me, as well as my family! 5-stars across the board⭐️⭐️⭐️⭐️⭐️”