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9:30AM - 12:30PM 1 - 4PM
6319 Upper River Rd, Harrods Creek
Post Offices
“If you ever get the chance to work with Helen, you’re in luck. She is exceptionally helpful, efficient, and professional. So happy to have this level of service at USPS!”
“The guy at the counter was very helpful and nice. Older, Middle aged man, working Friday April 7, 2023 around 3pm. The people at other USPS locations seem to have such bad attitudes, but this guy had a very positive and kind attitude.”
9:30AM - 4:30PM
757 E Lewis and Clark Pkwy Ste 814, Clarksville
Post Offices
“I visited you today with a unique situation and they were very helpful and friendly. Although they could not resolve my problem I was appreciative of their efforts.”
8:30AM - 4:30PM
2240 Taylorsville Rd Suite 1, Louisville
Post Offices
“Just used this location for the first time. The gentleman on duty on Saturday morning was great.
Super friendly, smiling, happy to answer any questions and efficient! Would come back to this location again.”
“They get 4 stars just for answering the phone, being polite and courteous, and HELPFUL, which is in stark contrast, completely opposite really, of the nearby New Albany branch, which will simply put you on hold for 5 minutes and then hang up, if they answer the phone at all. If I have outgoing mail of particular importance I always drive to this PO to drop it off, to make sure that it doesn't route thru the New Albany PO.”
“super nice & helpful staff! I came in after their walk-ins for passports ended thinking I had an appointment but unfortunately I did not. Despite this, the staff wasted no time allowing me to fill out an application and getting my application completed snd my picture taken very quickly! Wendy & Chapel were especially helpful, being very caring, polite, and helpful in answering any questions I had. I recommend this location to anyone needing passport services (but make an appointment if you can)”
“The staff here were so helpful and patient with me! I had a bunch of orders to send out, and they were able to assist with getting all of these sent out efficiently and without any surprise costs. Thank you!”
“It was very busy, but the lady working at the desk was very friendly and efficient! It took us awhile to find (it’s in the back of the hardware store), but everything else was a breeze!”
“they ended up leaving my package at a different house since i was looking out for the updates and it said a package was delievered but nothing was outside, i ended up running across the neighborhood for the driver but he ended up being very helpful and even went around the neighborhood looking for it 10/10 staff it wasn’t his fault dumb neighborhood added the same house number so it was a mix up.”
“It’s in “4th St Live” across from The Fudgery and Locos. It’s closer to Chipotle on 4th St than CVS. It’s inside the UBS bank building straight ahead in the lobby.”
“I had a really good experience here. There was no line and the employee was friendly and helped me choose the best method for shipping my package. He even used his own tape… Usually, I have to buy an overpriced roll if I forget to bring some. I was nervous because the only other reviews here didn’t seem promising.”
“I had a shipper mislabel two packages and the entire staff here went above and beyond to find them for me! I cannot thank them enough for all their help and they did it with a smile. Honestly the BEST USPS workers, I cannot say enough nice things.”
“Best post office in town. The ladies in there now are very professional and helpful. Not a lot of standing room, but you don't need it because the line is never as long as other places in town. 10/10”
7:30AM - 12PM 1 - 4PM
3761 Johnson Hall Dr, Masonic Home Dr, Masonic Widows and Orphans Home
Post Offices
“Although the hours are a little more restricted than a larger post office branch, this little branch is absolutely amazing. My packages get scanned immediately, there is never a line, and the staff is very nice.”
“A lot of spoiled brats complaining about their own problems on here. Its a post office. If you take a few seconds to make sure your items are in order, and have a modicum of intelligence, its a smooth transaction. If you think the service is bad here, try a PO in the city.”
“I will say I've had my share of problems with the fill in mailmen. My usual guy was pretty good. Today I met a new young mailman on my route and he was so friendly and extremely polite. I am on Illinois avenue near the hospital. If we could only have more employees like him. I hope he gets a raise for his quality service.”
“One of the best USPS offices in town ! I went in as a walk-in for my childs passport renewal and the staff especially Mr Brenson went above and beyond to all the customers!!!”
“I had a simple postage need- walked in with no envelope and part of address. The two clerks were nice, patient,laughed at my bad jokes and got my flyers in the mail. Cant ask for more.”
“I really appreciate the job the clerks do. (Carriers, too.) Working for the USPS and with the public is stressful. (That's why it's called, going postal.) Anyway, over the years, I've learned to steer clear of the place on Saturdays or whenever else there'll be long lines. Kind of glad to see negative reviews here. Maybe these people will stay away!PS: An update. The hours here have become VERY spotty. Very unpredictable. If I had to do it over again, I'd rent a box at a more reliable branch.”
“So I tend to panic (my nickname at work is Stressica) but Erich was really helpful when I did NOT have all my ducks in a row. He still helped me when I was late due to going to the wrong post office for my appointment, made sure I got the right passport for flying, kept patient with me while my card continued declining, let me come back in once I figured THAT part out... I didn't deserve the patience he provided but I was thankful. AND his co-worker (I didn't catch her name) was super patient, too. All my chaos made a long line but they were so professional. Thank you again ?”
“The postal lady I spoke to on the phone was very knowledgeable and helped to meet with every need I had. I would recommend this service to all my family friends and neighbors And she was very polite and understood my needs.”
“I went in on a Saturday afternoon and the young lady was absolutely professional and polite. She was the only person working and she was attentive to all the customers.”
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“The only post office location I'll use. I'll drive out of my way to use this location over the others in my area. The staff is super friendly and professional. All others pale in comparison.”