“Tate and all his employees are all very friendly. You can tell they love what they do and love the community. I live in Louisville and will always drive to TAP to fix our vehicles. He is honest and will go above and beyond for his customers. They will fix what needs to be and very honest about it. Thank you TAP Auntomotive.”
“Room for improvement. Your biggest competitor is Walmart. And with the way things are going they will when win in the end.
Here are tips to improve the customer experience.
At your self checkout add a hand scanner. These are heavy whole sale products. Why is the customer picking up these items to be scanned on a fixed scanner? This is a liability issue. What if the customer twists the wrong way and hurts their back? They are inside the costco warehouse and this is avoidable.
Another issue is if a membership is about to expire. The checkout will ask if the customer if they would like to re-new this is good. The problem is that if they do not want to re-new. The prompt makes it hard for them to continue checking out. If this happens to enough people there could be a class action law suit for.
-Aggressive and unfair sales tactics
-Undue influence
-Misrepresentation and fraud
Lastly your prices are no longer competitive enough to justify the membership.
I hope this review is taken seriously I mean no ill will. As I am a shareholder. If you succeed I succeed I'll be attending the next shareholders meeting to ask these questions.”
“Needed 4 corner brakes, tires, and oil change on my daughter’s car. Work was completed on time, and under budget. Very pleased with quality of parts and tires installed. Highly recommend.”
“Best gas prices. It never takes too long even if the lines are long. I like that the hoses stretch to either side of the car. The staff is friendly and they keep the area clean. No bathroom”
“Kroger Gas Service Centers are Great!! Besides the Convenience of Being Able to Gas up After your Shopping. You can save 10 cents per gallon for every one hundred points that you accumulate just for buying your groceries. It really is a great and fast way to Gas up. And the savings per gallon is always a plus, too.”
“Love this one is open 24/7 and with grocery shopping on Fridays with the 5x fuel points, I save around $50 per month using Kroger fuel. It's the only way to go!”
“Stop in daily for fuel in my truck, and fuel for myself. Gotta have my Monster to keep me going. Staff is super friendly, and always ready with usual purchase. Wouldn't be the same if I went elsewhere. 5+ Star service!!”
“You get gas there. No one is happy but we deal with it. Remember before you owned a car? It sucked right? Well to not have that feeling you gotta pay for gas with blood from your first born son or give a kidney. Or just pay for the overpriced fuel with money and stop yelling all the time.”
“Reasonably priced gas! There is a very polite attendant who manned the pumps, even out in the cold! Pay attention to the arrows, for which way to pull up to the pumps.?”
Open 24 hours
1500 Mellwood Ave, Louisville
Gas Stations
“Earlier this week I tried out the Valero near my office, and it was a surprisingly decent spot for a quick stop. The convenience factor is huge for my busy schedule, and they have a pretty good selection of snacks and drinks!”
“Kroger gas station is my go-to spot for fueling up! The pumps are always clean and well-maintained. The prices are competitive, and the rewards program is a bonus. The convenience store offers a wide selection of snacks and drinks. Friendly staff and efficient service make it a top-notch experience. 5 stars!”
“I’m in this store almost every day, and the experience is always fantastic. The staff is friendly, welcoming, and always willing to go above and beyond. They greet you with a smile and a hello every time, and the morning/day crew are especially wonderful to chat with. They’re attentive and make sure customers find exactly what they need. I never see anyone just standing around. Lisa, the manager, does an excellent job and always carries herself with professionalism. The store is consistently clean, organized, and well-stocked. Hands down, the best store in Louisville!”
Open 24 hours
9260 Smyrna Pkwy, Louisville
Gas Stations
“Great stop at BP Smyrna! They now have two lottery machines, which makes it super quick and convenient. The breakfast and lunch plates are fresh and tasty — the meatloaf is definitely a must-try!
Don’t miss the Friday fish special and the delicious pork chops — both are customer favorites.
They’ve also got a solid cold deli selection, plenty of cold soda & beer, plus a full range of cigarettes & tobacco products, and all the groceries you need on the go.
On top of that, the gas prices are some of the best around. Clean, fast service, and everything in one place. Highly recommend stopping by!”
Open 24 hours
7515 Shelbyville Rd, Louisville
Gas Stations
“People that work here are really nice & very helpful. I love that they have small nugget ice, yes that kind of ice is my absolute favorite!!! It's a busy store but everyone even the customers were very helpful! I enjoyed stopping here! I must add the bathrooms were CLEAN! Very important when you have been driving forever and HAVE to use a public restroom... All in all a pleasant place to stop, they have EVERYTHING you need from a gas station ?! !!”
“Serves it purpose of getting your vehucle fueled up. One way in, one way out cuts diwn on confusion. Pump #4 can be a hassle for most. A man was trying to get gas and had to put hus card in 8 times before it was accepted. It only took one try for me. Prices are usually lower than other non Sam's Club gas stations.”
“I was really impressed with this place. The chicken tenders were cooked fresh and tasted amazing, easily some of the best you’ll find at a gas station. The prices were fair, and the owner went out of his way to make sure I was taken care of. He even let me peek into the kitchen to show that they start a new batch whenever the chicken gets low.”
Open 24 hours
2720 Taylorsville Rd, Louisville
Gas Stations
“Every time I come in, the cashiers are lovely, and go out of their way to make sure I get a deal if I have an item that’s on sell in hand.
I feel bad though because their registers are next to each other, which gives the feeling of claustrophobia, and I’m not even the one behind the counter. They should definitely have more space so that nothing bottlenecks and they have more room to breathe. I couldn’t imagine having to deal with that every day.”
“My favorite chicken my favorite staff at any gas station ever super friendly and always go above and beyond!! Only place I ever stop at for drinks snacks etc ups as well and they also have the best workers ever!! Also go above and beyond for the customers!!! 10 stars for me”
“I shop Krogers for their selection of fresh vegtables. I used East End Eye care for first time and they took wonderful care of me. I will return! We all know Outback has some tasty food and I'm happy with the service at this one. I use UPS frequently and I am always treated with respect and service is fast.”
“Had a hole punched through my tire by a nail in the road and was looking for somewhere within walking distance of my house to get it patched. Figured I'd be out $50-60 bucks for the tire patch, but saw Melton's had good reviews and decided to swing by (I'm usually a Les Swabb or Costco Tire type). Tom helped me out and was quick, thorough, kind, and charged much less than I had braced for. It seems like an very honest mechanic and I will be returning when Louisville inevitably claims another one of my tires~”
“Forget the Pump, Go for the Fried Chicken!
I stopped by the BP on Shelbyville Road purely for gas, but I'm so glad I checked out the hot deli counter! This place is a real Gem.
I ordered the Krispy Krunchy Tenders Meal Deal,Fried Fish & Pork Chops and it was fantastic. The Fried Chicken was Perfectly Seasoned, and the portion size was Huge for the price.
What really impressed me was the Pork Chops.My order was ready in about no time at all even though it was the middle of the Lunch Rush Hour.
The deli area itself was Spotless and the staff behind the counter were Fast & Friendly.
If you're driving by and looking for a much better alternative to typical fast food, do yourself a favor and try the deli here. I'll definitely be back for the Fried Chicken next time I'm in the area.
I will Give This Place 5 STARS”
Open 24 hours
9200 Preston Hwy, Louisville
Gas Stations
“Thornton is a great place to fill up your car and your body. Thornton is very competitive with their fuel prices. Plus has a grill that you can buy freshly made food items. You can always depend on Thornton to have clean restrooms.”
5:30AM - 11PM
1317 E 10th St, Jeffersonville
Gas Stations
“Bro this chicken is amazing if I got this chicken at a restaurant I would be happy! The biscuits and chicken are 10/10. I would not expect chicken this good to be at a gas station.”
Open 24 hours
9416 Shelbyville Rd, Louisville
Gas Stations
“It is always a joy coming in late night on fridays and seeing the big guy Stephen he is always kind and polite will help with anything! I was having pregnancy cravings and he turned the slushie machine on so I could get what I came for ☺️”
“Nice people and clean store. Please stop or limit the super strong air freshener - it is so strong I can smell it on my red bull can and bottle of water in my car hours after buying it. Overall, great gas station with a great selection.”
Open 24 hours
5425 IN-62, Jeffersonville
Gas Stations
“I manage a Casey's general store, It’s rare to find someone who actually cares about their job and the people who walk in the door, but Michael (tall guy , dark hair) absolutely does. Huck’s is lucky to have him and customers are lucky to be served by him. Highly recommend stopping by when he’s working!”
“The new owner I think is the young man he is very nice, very good store have all your needs, even if he do look like sleepy biden.... well Harry is gone so I will be gone until Harry Come back.”
Open 24 hours
3255 Bardstown Rd, Louisville
Gas Stations
“Thorntons needs better coffee and creamer options.
Actually, the whole pre-cooked sandwich deli thing needs fresh cooked food. The last breakfast sandwich I bought from here was probably 2 hours under the heat lamp.
You can eat here and get gas too!
Wawa is going to take a huge chunk of their customer base away.”
“Clerk was nice and there was no line. Store seemed fairly clean but I only went in a few feet to prepay for gas. There was a couple homeless people outside. I felt bad for them and gave them the $2 cash I had on me. I hope they're doing well.”