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“Hey Guys!!
To all concerned if you need a phone.
Need any assistance/ advice go to Boost Mobile.Jock will be there..And absolutely the nicest and knowledgeable Manager you will ever come in contact with.
I had my new phone i bought at a different place. That they could not correct. Jock fixed it and got me back on my pages i thought was lost forever… Get your new phone and any phone service with him.”
“We went to the Att store on Wilson Road in Highland Heights Ky. We couldn’t have been more pleased with this store. We waited on immediately. The employees were very knowledgeable, very friendly and very helpful. We’re looking forward to working with them in the future. Thank you!!!”
“Donald agreed to stay late to help resolve our issue. He was apologetic & sympathetic regarding a recent death we experienced. 5 stars aren't enough for Donald!!”
“Every time I step in that store, I can expect great, friendly service from any member of the team. If you have questions, they'll answer without being pushy, are knowledgeable about the products, and will make sure you leave satisfied.”
“I recently received a phone replacement. After activating the new phone, I wasn't able to access two important applications. I visited the Union, KY Verizon store and had the great fortune of asking Ed if he could help. It was complicated, but Ed was persistent and stuck with solving the issues. Ed, you're a genius and I can't thank you enough!”
“Heather is very knowledgeable of any devices that are new. Was a smooth transaction to upgrade my phone and transfer all my information from my older device. She is patient and willing to answer any silly questions I had. Thanks again!”
“I recently visited this store twice and Lewis not only met my need with the perfect phone, but provided superb customer service. He insured my family plan was affordable and helped offset the cost of my new device. He was very knowledgeable and influential in setting up my new device. I probably misspelled your name, but thanks Lewis for all you’ve done!”
“I came in with a Boost phone that Boost couldn't/wouldn't put on my account. After at least an hour on the phone with Boost with no results, I brought it here, had it put on my account in ten minutes for $26.”
“These guys are awesome! Dumb Samsung phone wouldn't charge with a water intrusion alert even though the water indicator hadn't tripped. These guys replaced my charging port for me and now I'm back in business! Highly recommend for your phone repairs.”
“My screen on my Pixel 9A was cracked. They quoted me about 2 hours. It took more like 3 and 1/2 but they were busy when I went back to pick up so it got lost in the shuffle. The work was fine but I wasn't warned that my fingerprint/biometrics would no longer work. I have to get into a Google program to re pair. All in all a good experience.”
“Had a great experience upgrading our phones thanks to Stephen C. He was incredibly nice, patient, caring, and took the time to explain everything without making us feel rushed. He made the whole process easy and stress-free — honestly one of the best customer service experiences we’ve had!” He was so good, I was ready to add him to the family plan!”
“Declan was very polite and professional. He answered all our questions and really went above and beyond. It was one of if not the best experience we have had with any AT&T store.”
“I wanted a phone upgrade without disturbing our monthly plan cost. Whitney helped me out with my options and also just spent time talking to me as a person which I truly appreciate. She made sure I knew about offers and options but wasn't pushy at all. Cannot recommend highly enough.”
“Xavier was one a blessing. His customer service was beyond amazing. He had a great attitude and was so knowledgeable. He went out of his way to help me with my phone and my mother's phone who has dementia.”
“Came to this store to set up my Facebook I was having a hard time setting it up talked with Rachel she is so nice she had me up and running in minutes very very nice if you have a
problem with your phone go see here she will help you too thank you rachel”
“I love when Jesica is working she always make my day when coming into boost mobile. Keep up the amazing job Jesica ?? Getting things done and handle right is always good when she’s there.”
“Just purchased a New cellphone &I am excited! Thanks to Dalia? thank you honey for All your help with everything so patient with me & really one of the bed sales woman I've ever met again I recommend boost &ask for her she's the best !”
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“Under new management since my last visit and what a breath of fresh air. The support was spectacular! All employees were kind, helpful, and friendly. Great experience.”