Cell Phone Stores near Independence, KY
30 locations found near Independence
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Mobile Phones
Mobile Phones
“I found the store manager to be exceptional at knowledge and helpfulness. He and the store clerk were very easy to work with, explained everything and sent me on my way with new Internet WiFi that I set up very easily. I also received information on a promotional tablet that I believe I will be back to get it.”
Mobile Phones
“This place is awesome. Very professional and courteous. They fixed my phone speakers which were crackling and full of static. They also corrected a problem with the screen that a previous repair place didn’t fix properly and they didn’t even charge me for the new screen. Very reasonably prices also. Highly recommend !”
Mobile Phones
“Josh was incredible when we upgraded our phones to the 15 pro max. He sat there with us for well over an hour and a half dealing with issues that we caused. Could not say enough about how patient he was with us. Definitely will not be ordering my new phone online again and instead will be looking forward to ordering the next one through him! Thank you so much Josh!!!”
Mobile Phones
“My Mom blocked my phone by mistake.Went to a Verizon store out of town ,they wasn't able to fix the problem.Was told to call customer service for help.So I went back home and went to the Verizon store they got us fixed in about 1 minute.Great service at my home town store”
Mobile Phones
“Troy was fabulous!! I came in with a phone that had all my daughter's wedding pictures on it and was not holding a charge. I was in a panic but he was amazing and we have all the pictures.”
10AM - 8PM
8460 US-42, Florence
Mobile Phones
“Fast and easy transfer from Cricket and the worker, Moe, was fantastic! He was very pleasant and helpful! Would definitely recommend to anyone looking for new cell service!”
Mobile Phones
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
Mobile Phones
“The gentleman was courteous kind and helpful. It became very busy all of a sudden and he handled it and everyone professional and efficiently I will highly recommend them to everyone I know”
Mobile Phones
“I had a great experience today at Verizon. Steve H got me all the way together. I got the 14 promax and the Apple Watch. He was super patient with me and went out of his way to call customer service, and everything to get everything situated when we were having a couple issues. He resolved it quickly, and I left happy. Thank you so much!! he was a great sales person, easy to talk to and had a positive attitude. I love my new phone!?”
Mobile Phones
“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”
Mobile Phones
“Best customer service ever! They were so helpful with switching over phone services and Danielle helped us when we went to get pricing on phones and info on what we needed to switch over!”
Mobile Phones
“Knowledgeable and kind customer service. Noah went above and beyond to help my husband and myself!! We have been with Verizon for those to 15 years and are continually happy with all their services.”
Mobile Phones
“Both Chris employees were super helpful through the phone process and were patient about merging my fiancé and I information into one. We were there for about three hours trying to get everything to sync right with all the phones and the phone company. The Chris with the DC shoes was super helpful and explained the whole process.”
10AM - 8PM
2512 Hazelwood Dr, Crescent Springs
Mobile Phones
“Muhammad was great to work with, very knowledgeable of phones and plans. He was polite, curious, tentative and no pressure. I walked in and in 10-15 minutes I walked with my phone. I recommend Unlimited to anyone looking for straight forward, hassle free experience.”
Mobile Phones
“The representative helping my husband and I was extremely helpful. Very polite and stayed calm while we dealt with our other carrier trying to switch. I am very impressed by the customer service this store offers. We are now life long Boost Mobile customers. Thank you for turning a stressful experience into a peaceful one.”
Mobile Phones
“Our sales man Marco was amazing! Couldn't have given us a better experience in store today, I am thankful for his knowledge of my phone and his generosity towards us as customers! We will def be back for all our future purchases,issues, or phone accessories!!Thank you Marco”
Mobile Phones
“We were there waiting before they opened. The gentlemen who was working was GREAT! Very friendly, fast I knew what I wanted & he took care of all my questions & activating a new phone all in 15 mins. That's why I've stayed with this company now for over 2 year's & left Verizon.”
10AM - 8PM
87 Carothers Rd, Newport
Mobile Phones
“Excellent and friendly service. Eric and Josh both helped me out immensely and entertained me the whole time. Couldn’t recommend the store or Eric or Josh enough.”
Mobile Phones
“The store clerk was very helpful and very professional. We're going to switch to this location. The one on Winston Ave smells like Weed every time we go there. Hopefully the owner will do something about that.”
Mobile Phones
“Johnny is so kind and helpful! Had to visit twice in the last month for phone issues and he fixed them. I had stopped at a different Boost and was told to buy a new phone and they would not help transfer data, what? And you want me to buy a phone from you??? Give Johnny a raise please and train some of your folks better.”
Mobile Phones
“We worked with Chuck getting new company phones. I have changed providers many times over the years, and this was by far the easiest, most efficient, and most accurate switchover yet. Chuck handled everything with professionalism and patience. All phones are up and running, everyone is happy. Looking forward to being back on Verizon and THANKS Chuck for a great start.”
Mobile Phones
“Appreciated the helpful service provided by Jacob on Thursday, Sept. 1. He helped me understand and access some of the features of my phone. Very courteous and polite, while being very professional.”
Mobile Phones
“Stopped by the store to get a phone activated and was lucky enough to meet Wesley. I am old yet he took the time to seamlessly save and transfer all my data to the new phone and even pointed out a few handy features. He also made an account change and I was out the door. We all need our phones these days and Wesley and T-mobile made it happen again and I am a twenty year customer. As Always, Enjoy!”
Mobile Phones
“Monday, October 9th, the hubby & I decided to check out the T-Mobile Home Cellular Tower deal. We stopped by the Highland Heights store (5DSN) & were pleasantly impressed by the quality of customer service we received there by Taylor. She was well versed in the product we came to learn about (& she sold us on it) as well as able to answer all of our inquiries we made about other products. She provided the information about other products, but when we said we wouldn't be purchasing anything else that evening, she was not pushy, which my hubby & I both appreciated. This was at 7:30 in the evening & nearing closing time by the time our transaction was complete. She was definitely not a clock watcher, as we didn't feel rushed at all. Kudos to Taylor. She was a great representative of this business & store!(And, yes, I also spoke to her Asst Manager, Alex, to give him a glowing report of our interaction with her!)”
Mobile Phones
“I needed to change my SIM card. I walked in and was greeted by Rickey and Zach with a very pleasant smile on both their faces. I told them that I needed my sim changed. They both nodded and got my sim changed. I then left the store pleased. Thank you for having such great customer service representatives.”
Mobile Phones
“I went into the turfway metro PCS store after a long exhausting day of searching for the perfect phone and plan for myself. Immediately as I entered the store I was greeted with hellos and smiling faces from the entire staff. Everyone was so friendly and super helpful. The store manager Jordan was absolutely amazing. He worked with me and helped me get the best deal around. He was not going to be happy until I was happy and that was a wonderful feeling. Let me tell you this,if I had a sister or wife this is the kind of guy I would want them to be with.JUST AN ABSOLUTELY AMAZING EXPERIENCE!!! HANDS DOWN THE BEST CELL PHONE STORE THIS SIDE OF THE MISSISSIPPI.If you need a phone, accessories, or just have a question stop in and see my new friends at turfway metro PCS”
Mobile Phones
“The store clerk Adam showed excellent patience and was extremely helpful with the sell and the enquired Intel I needed. If he hasn't had a raise or promo, I hope he receives one soon.”
9AM - 9PM
7841 A, Mall Rd, Florence
Mobile Phones
“I exchange my cell phone out today and work with a gentleman Collin F very professional, knowledgeable, friendly. I highly recommend Colin do anyone in the Florence area when they’re purchasing a new cell phone he’s a fantastic salesman. Thank you very much.”
Mobile Phones
“Went in this store because the phone I had bought my husband 2 months ago was going crazy and we couldn't fix it. The young adults that worked at this story were extremely helpful and went out of there to be very helpful and respectful. Thank you for helping out two old farms!”
“Excellent and service. The employee who helped me was very patient and helped address all needs, transferred my old phone to my new one. Added all my new aceasories for me. And was very patient with my autistic son who kept wondering off while trying to get his old phone transferred as well.”