883 E High St, Lexington KY 40502
“I was in the area for something else and stopped into Chevy Chase Hardware for a small item I needed. The folks there were incredibly helpful and went out of their way to help me find exactly what I was looking for—even though I wasn’t entirely sure myself. Even though I live right next to Lowe's, I'll continue to go to Chevy Chase hardware for all of the things I used to get at Lowes.”
1151 Commercial Drive, Lexington KY 40505
“I was priced $9 a bolt by 2 other stores, I called Todd and he worked with me over the phone and he was super knowledgeable and friendly!!! Great customer service skills!!! Great employee!”
Russell Cave Rd, Lexington KY 40505
“They were extremely knowledgeable and responsive to all of my questions and concerns. I felt comfortable throughout the process and confident in their recommendations for choosing the right windows.”
1301 Winchester Rd Suite 213, Lexington KY 40505
“Found the newest automotive scanner compatible with the app I already have. Helpful staff, I could have been in and out in minutes...if I didn't have to look at everything in the store.”
265 E 2nd St, Lexington KY 40507
“I did a delivery to Day's Plumbing Supply in a semi truck with a 53 foot trailer.Just looking at the dock I was hoping to back up to, I wasn't sure if this was going to happen. I couldn't ask for better help from the guys that came out and did most of the work guiding me. I was blind because of the angle I was in, my mirrors didn't turn far enough for me to see anything. But I had some really great people guiding me back and it wasn't anywhere near as tough a job to get backed up to the dock door as I had thought it would be. A very professional and extremely helpful group of people. I looked around while I was getting unloaded and I can say that Day's Plumbing Supply has a wide selection of plumbing supplies and they appear to be able and ready to service any plumbing needs. Give them a call and say George Darcy sent you...”
4228 Saron Dr, Lexington KY 40515
“The technician Bobby, was excellent and very knowledgeable in HVAC service. He explained everything to me in detail and told me if I have any issue with the unit to let the home warranty provider know asap. Very great guy Bobby is.”
667 E New Circle Rd, Lexington KY 40505
“A great selection of plumbing materials at his location. We started visiting here a year or 2 ago and now its my go to location and always my first choice. Service is great and they have knowledgeable reps that can help you make the correct choices. In my opinion its the best supply house in Lexington. If you haven't given them a try do yourself a favor and just walk in and give them a look you won't be disappointed.”
970 W New Cir Rd, Lexington KY 40511
“Great people. I'm a total amature diy low volume customer, buying a single bag of white Portland cement. They treated me like they were glad to have my business and answered some questions about pigment. They were insistent on being helpful and their price beat Amazon on an item I couldn't get at Home Depot or Lowes.”
500 Codell Drive, Lexington KY 40509
“Love this place! The team is very knowledgeable and helpful, and while all of the gentlemen who work here are wonderful, seeing Jeremey “Eye Candy” Dowell is always the highlight of my visit. Stay awesome!”
2433 Fortune Drive, Lexington KY 40509
“Jiffy is by far the best fasteners company in Lexington. They also have the right tool for any job and have a counter staff that can help you find what it takes to get the job done. I work for a large electrical company and we depend on Jiffy to deliver. They have yet to let us down!!!”
1032 Rushwood Ct, Lexington KY 40511
“Best place in town to get any kind of door hardware. Justin went out of his way and a extra mile to help me and was successful in finding what i needed. Great job and ill be back.”
2300 Grey Lag Way, Lexington KY 40509
“A very lady helped uscas soon as we entered the store. We found what we needed and we were all set. The lady helped us checkout and we were on our way! In and out in under 15 minutes!”
1440 Sunshine Lane, Lexington KY 40505
“I work wearhouse for Eckart only been there for almost a month now and I feel it is great decision and opportunity for my future with the company. Thanks Eckart for the opportunity to work with you all”
1209 Industry Road, Lexington KY 40505
“Great place always has the odd ball stuff most plumbing stores don't.Helpful friendly staff , clean store on the inside organized and neat shelves . Have been going here a while and will definitely be back again soon.”
246 Walton Ave, Lexington KY 40502
“I've worked with Willis Klein through my design business for years and always have received top quality service and products. Beth Protenic always goes above and beyond for my projects and clients, and makes it a fun process too! I am so thankful for Beth's expertise!”
4001 Mall Rd, Lexington KY 40503
“My dishwasher leaked and ruined my entire kitchen. I was super stressed about finding the perfect cabinets, but then I met Mitch. He worked with me to find out what kind of cabinets I wanted and he listened to my specific needs. The cabinets he helped me pick out were perfect. If I ever need cabinets again, Mitch will be the guy I call. When it came to installation, Brian was my installer. He did such a great job installing. He was careful, but quick and efficient. If you are needing cabinets, definitely give Kitchen Concepts a call. My entire experience with them was great.Service: Kitchen cabinet installation”
3120 Pimlico Parkway Ste 150, Lexington KY 40517
“Purchased a grill here. I visited the store a few times before making a purchase. I only found 1 employee somewhat knowledgeable. Everyone was friendly. (I only found one employee challenging to work with. While she was kind it was obvious she was a heavy smoker and I found it difficult breathing near her. I am pretty sensitive and I understand it is a difficult smell to mask. It does unfortunately affect your customer experience. She did, though, try to help.) I found it difficult to get accurate information when deciding on a grill. You expect a smaller store to know more about their products as opposed to a big box store but that isn't the case here. While they sell some higher end grills they don't have the knowledge to support customer inquiries and often seem too busy to find that support, even though there weren't many customers in the store at the times I visited. I think if you purchase here you would need to know what you want ahead of time and don't expect specialized information.”
2397 Richmond Road, Lexington KY 40502
1351 Georgetown Road, Lexington KY 40511
“Very helpful they didn't have the exact thing that I wanted but they cross-referenced it on the computer which showed every property it had up next to another product they had which ended up being the exact same thing very helpful”
200 Old Todds Rd, Lexington KY 40509
“Let me just tell you lows, will forever, have my heart. I put in so much time at Lowe's. It's like a second home if you need hardware. If you need plumbing, if you need electrical anything, you might need planting gardens ands finishing bathrooms, they have it all.”
2021 Harrodsburg Rd, Lexington KY 40504
“Stopped by HD today for a T-post and could only find one rusty one left. Kay in the lumber section completely saved the day! She tracked down a much better T-post for me and delivered enthusiastic, amazing customer service. I absolutely loved her positive energy. Thanks so much, Kay—you’re the best!”
4055 Nichols Park Dr, Lexington KY 40503
“Rob L is an absolute asset to Lowe’s!! This gentleman KNOWS his job!! He is super knowledgeable and informative while having a friendly and helpful disposition!! That is a very rare trait!!”
2021 Harrodsburg Road, Lexington KY 40504
“Fine helpful staff!!!! I don't do any "work" around my house w/o their help!!! They have a really "enlightened" staff who knows exactly how to fine the correct bulls for even the most rare and esoteric lights anywhere!!”
2021 Harrodsburg Road, Lexington KY 40504
“Fine helpful staff!!!! I don't do any "work" around my house w/o their help!!! They have a really "enlightened" staff who knows exactly how to fine the correct bulls for even the most rare and esoteric lights anywhere!!”
2397 Richmond Rd, Lexington KY 40502
“Crew members here are awesome. I have never been here without a great experience due to the crew. They were able to help me get an online order shipped to my business next day with very late notice. May not seem like a big deal, but the online securities weren't letting the business card process. I went in store and the team member made me an entirely new order in house with a ship to home option. Just really friendly people.”
2397 Richmond Rd, Lexington KY 40502
“I came in to the store so lost with questions on how to get started on my next project but Abi in the hardware dept. was sooo patient and helpful. She helped me find all the right tools and gave me advice on how to get started. Ended up getting everything that I needed and will definitely come back to this location thanks to her!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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