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“Vishal and his staff were incredibly helpful with printing a large order for us. He was patient with our lack of printing knowledge and made the process seamless. We are so pleased with the speed and quality of production and will certainly use this location again for our printing needs!”
“Friendly, helpful, and ALWAYS with a smile. I have watched them defuse rising customer tempers with cool and respectful ability. There is NO other UPS store for me!”
“I just had a very nice experience with Noah at this location! They were very kind, exceedingly helpful, and endlessly patient whilst I did my fingerprints this morning. If anyone important reads this review-give this person a raise, a feather in their cap, and a free lunch because they were AWESOME. The bar for modern customer service is on the ground these days, but Noah is in the sky, bright as the sun.”
“The person who helped me today was fantastic. He was courteous and extremely helpful, thoughtful and precise. He'd made some copies for me and really went over and above in his demeanor and helpfulness. The job was perfect and his customer service skills are excellent! I really appreciate UPS having such wonderful people onboard.”
“The people in this UPS location are amazing! I wish I got her name but a shorter woman who I believe is the manager was so helpful and had a young man come help me. Showed me how to navigate to the correct return options and made the process so easy when I was stressed out. Dixie hwy office was so rude and even tho I live out Dixie I will always come to this UPS store in the future! Thank you soooooo much for all the help and understanding!”
“Cheryl, at the St. Matthews location is the True definition of Customer Service! She teaches when she helps. I appreciate her and now this company for hiring her.”
“Jared is the real MVP!! I watched him work with the person before me who was having a bad day and he was patient, attentive and the customer left with a smile on her face! Jared is an asset to UPS. We all appreciate his service to our community.”
9:00 AM - 5:00 PM
11870 Capital Way, Louisville
Shipping Centers
“Super friendly at a convenient location which can be busy at times which is understandable and they are still very quick and efficient. Staff is kind and helpful. Yes there can times when things are unpredictable but let’s all be sensible and patient people.”
8:30AM - 7PM
9152 Taylorsville Rd, Louisville
Shipping Centers
“I just recently today visited 9152 Taylorsville road UPS. The gentleman that helped me his name was Logan. I asked him to help me with my TikTok purchase that I could not figure out how to send back. He didn't say much but he did help me and I truly appreciate it! He was fast and efficient and got me in and out and a timely manner. Thank you Logan I hope you have a wonderful day!”
“We have been working w Mike R. for years. He always take care of us. Good communication, professionalism and "get it done: attitude is what makes C. H. Robinson, Louisville, KY one of our favorite brokers to work with.”
“I stopped into PostalAnnex because someone had told me that you can ship your FedEx and UPS packages I had to drop off both. I was so thrilled that you can go one place for all your shipping needs. The owner was very nice very accommodating. I accidentally went off and forgot one of my receipts. I called him. He took a picture and texted it to me, I will do business here until I retire ?”
8AM - 5PM
2246 Ampere Dr, Louisville
Shipping Centers
“Fantastic customer service, always very speedy and staff very helpful. So convenient for growing low quality amazon returns..I hope they get a decent commission from amazon!”
“It's a nice place, Customer service was good didn't have the ability to scan a barcode from my phone To generate a Barcode for my package But if you can send him the barcode from your phone in the form of an email he can generate a barcode for your package.”
“Went to get a picture printed and Icesys was very helpful. To put it kindly, I'm extremely tech challenged. She went above and beyond to make sure I was taken care of. Great experience.”
“I highly recommend for printing needs. I placed my order online with quick next day pick up; the location even called me to come pick up my order once it was as ready.”
“Demetrius is one of a kind. Such a super nice person. Very knowledgeable. He helped me every step of the way while I did some printing and sent a package back today. Deeply appreciated.”
“There are only three dock doors that Shipper's uses. You might run into a wait at certain times of the day. Staff is nice. There is a bathroom for drivers inside the driver door and down the hall from the freight desk.”
“Friendly, patient team. Manager Ben is was helpful with some last minute printing then took care of it when it didn't go exactly to plan. (bonus points for him also being a dog person!)”
“This was the second time this year to visit the store in Louisville and Jim helped me both times. My father and mother passed away 8 months apart and Jim helped me make easel back posters to honor them. He did so with such sympathy and care that it made the experience a joy. I will be forever grateful.”
“Excellent service. The staff was professional and very knowledgeable. Kim was awesome and was patient and helped me out each time I came in for service to help my business.. highly recommended”
“Steven in the printing department went above and beyond in customer service & helpful insights. He helped me to figure out the best solution for my printing needs over multiple days. I can not express how much I appreciate his kindness and willingness to problem solve. Go Steven! You are phenomenal!”
“All the access points I’ve ever dealt with have been staffed with friendly . and helpful employees. This one is an actual ‘UPS Store’- this location I use the most and have never had any issues whatsoever. They’re always ready to help you and normally have a pretty girl or two on staff.”
“I highly recommend for printing needs. I placed my order online with quick next day pick up; the location even called me to come pick up my order once it was as ready.”
“I came in on a cross-country flight and had a botched order of printing from another vendor back home. Jeff did a last minute rush same-day print job for me that saved my behind. I'm super grateful for his ability to multitask and take care of it amid a lot of other competing priorities. Amazing job!Highly recommend!”
8:30AM - 5:30PM
10513 Watterson Trail, Louisville
Shipping Centers
“Clean, busy facility. Good signage & directional driving/parking signs. Generous parking lot Employees were friendly & cordial. They were out of many boxes & labels BUT it was late in the day. I'm sure items are restocked daily.”
“I won a few items at auction and could not make it to Louisville for pick up. The auction house dropped my items off and Fragile Pack called me quickly with a quote. I found it very reasonable, especially with the weight of my items. They kept me informed of the shipping date/tracking and my items were well packaged and undamaged. I will definitely consider using them in the future rather than driving up from BG.”
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“We were attending a conference at Southeast Christian Church and needed some fast printing. The people here were amazing! Very kind and responsive and their dogs were wonderful. Thank you for your help!”