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“Ok....gotta say what a wild ride my package took to actually get to me. However....gotta say....denise....you went over and beyond. At this day and age where accountability and customer service is almost non exsist....you were amazing.....patient.... and followed through!! Tried to call today but couldnt get through.
It came! Thank you!!”
9:30AM - 12:30PM 1 - 4PM
6319 Upper River Rd, Harrods Creek
Post Offices
“The only post office location I'll use. I'll drive out of my way to use this location over the others in my area. The staff is super friendly and professional. All others pale in comparison.”
“I use this post office all the time. I consider it a hidden little gem. I never have to wait, the staff is usually teenagers that are very sweet and helpful, with a little encouragement. You may have to wait a minute or two, because they are also the service desk. It's super convenient and all my packages make it no issue. ?”
9:30AM - 4:30PM
757 E Lewis and Clark Pkwy Ste 814, Clarksville
Post Offices
“I visited you today with a unique situation and they were very helpful and friendly. Although they could not resolve my problem I was appreciative of their efforts.”
8:30AM - 4:30PM
2240 Taylorsville Rd Suite 1, Louisville
Post Offices
“Just used this location for the first time. The gentleman on duty on Saturday morning was great.
Super friendly, smiling, happy to answer any questions and efficient! Would come back to this location again.”
“This branch is one of the busiest in the Louisville area as it serves a very large area. Although it is always under staffed there is always a wait, sometimes a long wait. The staff though rushed is always friendly and professional.
Thislocation does offer passport service. Appointment needed for passports.”
“super nice & helpful staff! I came in after their walk-ins for passports ended thinking I had an appointment but unfortunately I did not. Despite this, the staff wasted no time allowing me to fill out an application and getting my application completed snd my picture taken very quickly! Wendy & Chapel were especially helpful, being very caring, polite, and helpful in answering any questions I had. I recommend this location to anyone needing passport services (but make an appointment if you can)”
“The staff here were so helpful and patient with me! I had a bunch of orders to send out, and they were able to assist with getting all of these sent out efficiently and without any surprise costs. Thank you!”
“It was very busy, but the lady working at the desk was very friendly and efficient! It took us awhile to find (it’s in the back of the hardware store), but everything else was a breeze!”
“I had a shipper mislabel two packages and the entire staff here went above and beyond to find them for me! I cannot thank them enough for all their help and they did it with a smile. Honestly the BEST USPS workers, I cannot say enough nice things.”
“I had a really good experience here. There was no line and the employee was friendly and helped me choose the best method for shipping my package. He even used his own tape… Usually, I have to buy an overpriced roll if I forget to bring some. I was nervous because the only other reviews here didn’t seem promising.”
“It’s in “4th St Live” across from The Fudgery and Locos. It’s closer to Chipotle on 4th St than CVS. It’s inside the UBS bank building straight ahead in the lobby.”
8:30AM - 4:30PM
4772 Allmond Ave, Louisville
Post Offices
“Best post office in town. The ladies in there now are very professional and helpful. Not a lot of standing room, but you don't need it because the line is never as long as other places in town. 10/10”
7:30AM - 12PM 1 - 4PM
3761 Johnson Hall Dr, Masonic Home Dr, Masonic Widows and Orphans Home
Post Offices
“Although the hours are a little more restricted than a larger post office branch, this little branch is absolutely amazing. My packages get scanned immediately, there is never a line, and the staff is very nice.”
“I will say I've had my share of problems with the fill in mailmen. My usual guy was pretty good. Today I met a new young mailman on my route and he was so friendly and extremely polite. I am on Illinois avenue near the hospital. If we could only have more employees like him. I hope he gets a raise for his quality service.”
“One of the best USPS offices in town ! I went in as a walk-in for my childs passport renewal and the staff especially Mr Brenson went above and beyond to all the customers!!!”
“I had a simple postage need- walked in with no envelope and part of address. The two clerks were nice, patient,laughed at my bad jokes and got my flyers in the mail. Cant ask for more.”
“I needed to stop at a location to verify my identity in person for a change of address (which I got an email that it was denied, despite me having a state issued ID), but the person at the Broadway location was super efficient and I was in and out in under 5 minutes. I would use this location again if I'm in that area.”
“So I tend to panic (my nickname at work is Stressica) but Erich was really helpful when I did NOT have all my ducks in a row. He still helped me when I was late due to going to the wrong post office for my appointment, made sure I got the right passport for flying, kept patient with me while my card continued declining, let me come back in once I figured THAT part out... I didn't deserve the patience he provided but I was thankful. AND his co-worker (I didn't catch her name) was super patient, too. All my chaos made a long line but they were so professional. Thank you again ?”
“I really appreciate the job the clerks do. (Carriers, too.) Working for the USPS and with the public is stressful. (That's why it's called, going postal.) Anyway, over the years, I've learned to steer clear of the place on Saturdays or whenever else there'll be long lines. Kind of glad to see negative reviews here. Maybe these people will stay away!PS: An update. The hours here have become VERY spotty. Very unpredictable. If I had to do it over again, I'd rent a box at a more reliable branch.”
“I was hesitant because of the reviews of this location but needed to go to a USPS that opened at 8am. I have gone here 2 times in the last week and both times have been great experiences! I love that this location opens at 8am. There is usually no one there and both postal workers were very kind! I had no issues both times. So glad I wasn't deterred because of the reviews. Most of the reviews seemed more to do with mailmen and not necessarily the actual post office.”
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“If you ever get the chance to work with Helen, you’re in luck. She is exceptionally helpful, efficient, and professional. So happy to have this level of service at USPS!”