Xfinity Store by Comcast
Internet Service Providers
Hours:
2077 Somerville Road Ste 160, Annapolis MD 21401
Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast in Annapolis, MD, located at 2077 Somerville Road, offers a range of services including subscriptions to Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments and exchange equipment at this location.
Reviews highlight the store's excellent customer service, with several employees receiving praise for their helpfulness. Lulu is recognized for her dedication in consolidating services and assisting with phone porting. Ken and another staff member are commended for their friendliness and willingness to provide information, even during equipment returns. However, some customers express frustration with long wait times, especially during busy periods, and mention inconsistencies in service quality.
One reviewer shared a positive experience with Brianna, who efficiently managed equipment returns and provided an upgraded router. Additionally, a customer appreciated the support from manager Jaime, who helped with account changes during a difficult time. Overall, while the store is noted for its friendly staff and service, improvements in managing customer wait times have been recommended.
Most Recent Reviews
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October 2026
Your representative helped us resolve a complicated issue with kindness and laughter.
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September 2026
Visited the store to upgrade phone. Chardai was awesome! Her customer service skills and knowledge of the product was exceptional.
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August 2026
Sharday (sp?) was great and helped me tremendously. Very very helpful
More Comments(161)
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