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“Brought my PS5 in because it kept shutting off from overheating. Art was extremely professional, honest, and helpful. He explained everything clearly, cleaned the fan, replaced the thermal lining, and made sure the system was running properly instead of recommending unnecessary repairs.
He even gave me $20 off, which I really appreciated. Great customer service and quality work. Highly recommend asking for Art if you need tech or console rep”
9:30AM - 7:30PM
7929 New Hampshire Ave, Hyattsville
Mobile Phone Accessories
“I had a great experience with Brenda an AT&T representative at the Langley Park store. She helped me and my wife set up a new phone. She was patient, knowledgeable, and made the entire process smooth and stress-free. She took the time to answer all of our questions and ensured everything was working perfectly before we left. Excellent customer service—I really appreciate Brenda’s help!”
“I drove off with my phone on top of my car, which ended up launching it into Rhode Island ave where it likely got run over by a car. Thanks to my otterbox and the team here, it was a straight forward screen replacement without the sticker shock I expected! The team was friendly and fast. Would definitely use their services again (but praying I won’t need to)”
“I have grown frustrated with in store customer service over the years, hi pressure sales, not patient to listen to my needs but this time was different. The care that I received with this location was amazing. There was also a short wait! I’m thrilled with the service I received.”
“Was just there and was warmly greeted by both Michael and Obi. They went on to help me with what I needed and went above and beyond to make sure they took care of everything and checked with me to make sure there weren't issues. Great experience overall and I'd definitely come back for my AT&T related concerns.”
10AM - 7:30PM
1451 P St NW, Washington
Mobile Phone Accessories
“Really good place to buy a used unlocked iPhone for good price. They also fixed my old broken phone and helped with data transfer. Very good cellphone store and team in Washington DC. Come here!!”
“Absolutely recommend ron was super helpful and made sure to provide us with a time frame as well as let us know the price before they repaired my phone screen in less than 20 minutes.Highly recommend ?”
“The young lady name Toni was just the tech I needed and such a refreshing experience from the one I had a year ago at this same store. My cell was stolen and she went beyond my capabilities to help me reboot and reloading of my infro .Being somewhat technically challenged she was patient and reassuring.”
“Today I visited this store and I am so happy with the good service .this girl gave me from now on this store is my favorite store ,thank you for your patience and all your kindness.”
“Yolanda Vicente good cervice l Will be recommended she is very good person and she is expresive very Well.
She Was extremely honest and assisted with ensuring my Phone was transferred correctly please come see her.”
“Anthony the Manager at this location helped me correct my phone data issue. With his assistance , I am able to navigate to the hospital to visit my great grandaughter.
I will co tinue to use Cricket and visit this store on 8500 Annapolis, rd because of Anthony's professionalism.”
“Thank you so much for excellent customer service. Will helped me switch my phone and transfer my information and showed so much patience. The absolute best experience I've ever had. He is amazing!”
“Hi, my name is Craig, I came in 10 mins before closing. Sales Rep, Kaleb Fitzgerald helped reinstall services on my phone and also helped me get a clear understanding about home internet!”
“Jose` was so patient to explain the different plans to me. I had a great experience at this location. He was very professional and made sure my phone worked properly before I left the store. He should train other cricket wireless employees on how to treat customers.”
“fernando was the best ever really helping polite caring and respectful and he did his job really good he deserves a raise or employment of month thank you so much”
“Very helpful and patient staff. Recommend same day, in store trade in + data transfer to new phone. 1-time additional charge for adding new phone on monthly bill ? worth it.”
“Lisbeth was awesome! The moment I entered the store, I was greeted warmly and I was that someone would be there with me shortly. I don’t know about any store but the one in PG Mall, the workers there are great! They are very patient.
Lisbeth knew what she was doing. She answered every question I had.”
“Excellent service. Very professional and highly skilled at resolving issues and questions quickly. Kenneth is a very kind and respectful agent, making for a quality Cricket experience.”
“Reliable place. I went for the first time last Sunday and they really helped me out a ton. Was overall an excellent experience, very quick and great customer service.”
“Can not recommend this place enough. It was affordable and quick. And the owner offered a life time warranty. If I could give this place more than 5 stars I would.”
“Hello. The place is very welcoming and well-organized, with a wide variety of mobile devices, headphones, and watches. Oh, and it's in a great location in the mall. The staff is very friendly and helpful.”
“Sam at the boost mobile, just activated and service that he rendered was awesome. Keep Sam around because he shows great. Customer service is very respectful.. he helped me with getting all my pictures back all of my apps back. Sam is awesome. I recommend Sam give him five stars two stars whatever it takes. He is an awesome guy. He has patience. I’m in love with my new iPhone because of Sam. This is my first iPhone that I purchased on my own. I have a work iPhone so now I’ll be able to be compatible with everyone else. Sam is the man.”
“I just have got to share my experiences at this cricket with a worker his name is Donny Seto. He is an outstanding man, I really appreciate him without him there is no cricket store, he amazes me the way he takes good care of all his customers and no one leaves that store unhappy, he makes sure everyone is happy before they leave the store and he has alot of patience. This is the best people person ever so come to this store to buy all your phones, chargers, headset and so on, I promise you won't regret it, you will get the best service ever again his name is Donny Seto.”
“Desmond, thank you for providing such outstanding customer service! As a result of your great professional and friendly service, I look forward to continuing my relationship with the Watkins Park Verizon location and I will strongly recommend to others.
Again, thank you for the positive customer service experience!”
“Mr. Al was absolutely outstanding during my very first visit to the branch! From start to finish, he went above and beyond to make sure I understood every single account option available to me. He took the time to thoroughly explain each service in a way that was clear, detailed, and incredibly helpful. I left feeling confident, informed, and genuinely excited about my decision. The level of professionalism, care, and world-class service Al provided truly exceeded my expectations. I couldn’t be more satisfied with my experience!”
10AM - 8:30PM
920 Largo Center Dr, Upper Marlboro
Mobile Phone Accessories
“Really awesome store. I came here to buy a charger and ended up getting a great deal. I purchased an Apple battery pack for $30 — the original price was between $80–$100. I’m super satisfied with their customer service and willingness to negotiate. Highly recommend!”
“We had an issue with the phone went to the SS location and received great service and they fixed the phone. Nice environment to wait in until you're helped by representatives. Roberto was great!! Thank you!!”
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“Great customer service! I went in to switch my phone number to a different device and was greeted by Rebeca, a very knowledgeable, skilled, and friendly sales clerk. Good customer service is hard to find these days, and she is definitely outstanding.”