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“I just purchased a Weber grill from Village Hardware during a brief in-store visit. The salesperson was really helpful in process and set up assembly and free delivery for me. I called back to confirm that I would have the needed parts to attach the grill to my natural gas line and was assured that I would.Rick assembled and delivered the grill this morning. He had the extra adapter that I needed for hook-up. He took time to thoroughly explain functions and maintenance and answered all of my questions. He even shared a recipe. His demeanor and enthusiasm for service were simply extraordinary. Thank you Village Hardware- you have a new life customer.Jim MAlexandria, VA”
9:30AM - 6:30PM
7902 Fort Hunt Rd, Alexandria
Hardware Stores
“Love this store. It can be a little pricey but they have everything you need. A wide selection of random things: vintage candy, classic toys, and party, kitchen, and school supplies. The list goes on!”
“Without a doubt, the people there are friendly and helpful. When walking in, you are greeted with a warm genuine smile by the staff, who will ask if you need any help finding anything. This ACE is a little out of my way, but I don't mind because driving an extra mile for feeling welcome is worth it.”
“Temika at the self-checkouts is amazing! She answered all of my questions and had a friendly, positive attitude towards her work. Not many people are like that, so shout out to her!”
“These guys are phenomenal! If you need a tractor, mower, snow blower, or anything else worked on, this is the place to bring it. Great communication! Reasonable prices, and their work is flawless. We've been very happy with them.”
“Amairani at the Rt 1 Home Depot paint counter provided outstanding service. I came in with a plan from ChatGPT for painting and patching my carport, but she encouraged me to review the brochure and double-check—smart advice. When I returned for patio paint, she had my colors saved and matched everything perfectly. I watched her assist multiple customers with professionalism and knowledge. She's efficient, helpful, and a real asset to the store.”
“Mohammed Alam was incredibly helpful and pleasant during my visit to Lowe’s today. He went out of his way to assist me, making the experience so much easier and more enjoyable. His friendly demeanor and willingness to help truly stood out, and I greatly appreciated his support.”
“Excellent experience shopping there today. A nice lady, if I remember correctly her name was Laura (but I do remember she is a district manager), was very helpful, very professional, gave me a lot of advice, it was a true pleasure talking to her.
But I must say all the staff was very polite, friendly and helpful, there was a large selection of different plants and other items for a garden and I left the store as a very satisfied customer. Thank you.”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
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“Lots of stuff there. Store looks small but it is large inside. Excellent variety of supplies. Not sure of the pricing but it had what I needed and could not find at bigger chain stores like Lowe's or Home Depot.”