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9:30AM - 6:30PM
7902 Fort Hunt Rd, Alexandria
Hardware Stores
“Just discovered this place today and I’m amazed! Charming, friendly, and both practical and whimsical. My kids could spend hours here and my husband and I are just as entertained browsing. Will definitely be back!”
“I just purchased a Weber grill from Village Hardware during a brief in-store visit. The salesperson was really helpful in process and set up assembly and free delivery for me. I called back to confirm that I would have the needed parts to attach the grill to my natural gas line and was assured that I would.Rick assembled and delivered the grill this morning. He had the extra adapter that I needed for hook-up. He took time to thoroughly explain functions and maintenance and answered all of my questions. He even shared a recipe. His demeanor and enthusiasm for service were simply extraordinary. Thank you Village Hardware- you have a new life customer.Jim MAlexandria, VA”
“Absolutely amazing experience!! I needed a copy of car key (with fob) that the dealership wanted an outrageous amount for. I was able to get the exact key needed less than half the price. And everyone from the manager who special ordered the right key to the staff person who programmed it were just outstanding. I haven't experienced such great customer service from any store in a very long time. 10/10 stars! Highly recommend!!!”
“I headed over here to pick up some supplies for a weekend project, and it was a pretty smooth trip. The store is huge and has just about everything you could possibly need for home repairs or gardening, which I love because I hate making multiple stops. I managed to find what I was looking for fairly quickly thanks to the helpful signs in every aisle. The only reason I am not giving it five stars is that it can sometimes be a little tricky to find an employee if you have a specific question, but overall it is a reliable place to get things done.”
“A Harbor Freight store serving the Alexandria area was needed for a long time. Like any other HF, you will likely find anything at this store as you will at another HF and at great prices. My only complaint about this location is the parking lot, as this shopping plaza was built when the area wasn't so built up. Getting in or out of the lot during rush hour can be a wait, and on the weekends parking can be difficult due to the other businesses.”
“These guys are phenomenal! If you need a tractor, mower, snow blower, or anything else worked on, this is the place to bring it. Great communication! Reasonable prices, and their work is flawless. We've been very happy with them.”
“I was greeted with smiles and a hello by almost all the employees throughout the store. The person at self checkout actually noticed I scanned an item more than I should've. I had no clue until he said something and helped me take the extra item off. Thank you!”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“Outstanding help, Mijo (not sure name) Sunday 18th. He was patient in finding off size bolt. I was short one bolt on job, made my day. Good service. (I'd been Home Depot & ACE)
Yanci at Lowe’s was outstanding. The first dryer was severely defective—so loud the tech confirmed it needed to be returned. Without Yanci’s help, I would have canceled the purchase and gone to Home Depot. Her personal service is the only reason the situation was resolved satisfactorily. Good staff truly makes the difference.”
“Excellent experience shopping there today. A nice lady, if I remember correctly her name was Laura (but I do remember she is a district manager), was very helpful, very professional, gave me a lot of advice, it was a true pleasure talking to her.
But I must say all the staff was very polite, friendly and helpful, there was a large selection of different plants and other items for a garden and I left the store as a very satisfied customer. Thank you.”
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“Joe was a pleasure to speak with over the phone about my yard project, he was so pleasant naturally, took time answered my questions without a rush and made it all seem easy! Joe your customer service rocks!”