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“Very courteous in taking care of my fecal samples after and as a follow up to the colonoscopy. Glad to know there's a UPS receiving counter so close to my location. ColoGuard sure knows how to pick the right people to handle the real shit in life!”
“I come to this location to drop off packages weekly. Kazim is SO amazing and attentive. Always so friendly, takes his time and goes above and beyond in terms of customer service! Thank you Kazim!!!”
8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Shipping Centers
“Cindy gave me exceptional care today
I need to notarize and send a docent to the New York City transit authority . She was kind and personalble. Thanks Cindy”
“Lived in the area for almost ten years and service has never changed. Top tier and the owner is amazing.
Support a veteran owned business and come here!
This places has everything you need.”
“Really nice service and very polite. I came to the store and they handled my packages right away, even though there was a little line they open second one to expedite the service.”
“Taking off one star just because the UPS Store advertises itself as the notary store, but I couldn't find anywhere that posted the odd hours for the notary. It is not everyday. But the staff were friendly and gave me a suggestion on where I could go to get what I needed!”
“Brandon helped me out of a sticky logistics problem with above and beyond customer service!! Almost can’t believe it, small town friendly and kind. The absolute best!!”
“Tabatha is a star employee at this store. I watched her multitask, greet customers while being extremely pleasant, help customers, and still manage the staff. She was a one woman machine who basically worked the entire store by herself, even though there was another employee nearby. She alone has earned all five of these stars.
However on 11/7 at about 10:15, I was “helped” by someone who clearly did not want to help me. He wouldn’t even stand up to scam my QR code to ship my items back to Amazon. I had a heavy object strapped to my back, it would have been nice if he would have been thoughtful enough to just stand up to scan my code instead of prompting me to reach. I even asked him if he could just stand to scan the code and he just continued sitting. I’m sure you have this on camera and can see for yourself. This is the service I usually get. ?”
“Had a great experience at UPS Store thanks to Franklin.Super helpful, friendly, and made the whole process quick and easy. Great customer service and really appreciated the positive attitude. Thanks again, Franklin!”
8:30AM - 7PM
12530 Fairwood Pkwy Suite 102, Bowie
Shipping Centers
“Pack N Business has been a life saver for our business. One stop shop for everything we need. We got custom shirts done and the turn around time was incredible. The ability to drop USPS, ups and FedEx all at the same location has saved us so much time. Haven't had any issues. Highly recommend”
“The ladies at the UPS Clinton store are EXCEPTIONAL customer service representatives for UPS. Kia, Amber, Antoinette and Star EPITOMIZE exceptional customer service and customer engagement. I go there many times and the line is to the door depending on the time. They are friendly and super efficient. Literally the best customer service I’ve ever received.”
“This is my go-to place for anything that I need done for shipping, sending important documents, or notary. The staff are incredibly professional, friendly, and efficient. Every once in a while there is a wait but they are always well-staffed. Really appreciate that this is locally own and managed. I feel confident that I'm going to get great service from nice people - every time!”
“I normally have a lot of stuff to return but the staff never gets annoyed and is very welcoming. PJ especially is always very nice and greets me whenever I come in. I love this location”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“Jen and Deondre went above and beyond while assisting my family with printing documents and mailing an important letter. The process was lengthy and took over an hour, yet they remained patient, attentive, and incredibly diligent throughout the entire experience. Both Jen and Deondre were knowledgeable, professional, and courteous every step of the way. Their outstanding customer service truly made a stressful situation much easier. I would highly recommend this UPS location to anyone seeking reliable, professional, and compassionate assistance.”
“Neyda, the manager, and her staff are ALL outstanding. We’ve been [apologetic] problem customers on a few occasions, and they have gone above and beyond to take care of us. Phenomenal team here!”
“I had an excellent experience from start to finish. The customer service team was knowledgeable, patient, and went above and beyond to make sure all my questions were answered. It’s rare to find service this attentive and efficient. Thank you for making the process so easy and stress-free!”
“It’s really convenient having the new Staples with a Party City section inside now. It makes it easy to grab office supplies, decorations, balloons, and party items all in one stop. The setup feels modern, organized, and adds a fun touch to the shopping experience.”
“These guys are awesome. Always polite and helpful. Did a very large short notice print job for me and it went off without a hitch, even helping to organize the flyers by location, and at a way lower cost than the FedEx up the road. This is also my go-to for a notary.”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
“Imma give 4 stars because prices are good pick up is good but when it comes to track information there no communication at all how am I going to know when my items reach its destination the communication is very much so poor now in due times my three stars may change but for now I still have not received any information on where my borough is that supposed to have been at its destination on the 13th I will absolutely love if someone could communicate so that my family can get their items please”
“Donita was so helpful getting my package put together and making sure my items would arrive safely. She was friendly and kind!
There wasn’t much of a line when I got there but it definitely got busier. I think 4:30-5:30 is their busiest time, especially on a Monday so if you hate waiting I’d plan around that!”
“I love shipping all my packages from this location. Staff are friendly and great, especially Anita! She handled all my domestic and international shipments very well. Shoutout to this lady - if I could give 10 stars, I would because of her!!!”
“When I tell you this team pulled through for me! I had a binding nightmare with ABC Imaging here in DC - very difficult people to work with - but this FedEx group they are amazing. Pulled together a project last minute for me and when I say project I mean 20 bound books in 24 hours. Absolutely amazing work. I will be using them as my main printing in DC from now on!”
Open 24 hours
1520 Belle View Blvd, Alexandria
Shipping Centers
“The young man greeted me before I got to the counter. He walked over to speak with grandson and gave him stickers. My grandsonson gave him a fist bump. He was so kind and he handled my business in a professional and timely manner. So impressed by his demeanor.”
“I give it a 4 because I support small businesses. I also give it a 4 because the manager, I didn’t get his name, maybe isn’t a morning person. I understand mechanical issues can cause delays but using words like “did you expect me to magically know about the mechanical issues” isn’t very customer friendly then trying to make it seem like I am the problem isn’t okay. Anyway, I don’t take it personal, maybe he’s not a morning person or is having a bad day.”
“I had an outstanding experience dropping off a package of important documents for international shipment. Rosa was very patient -- making sure that I had all of the necessary paperwork in order. I will definitely be back. Thanks!”
“We had an excellent experience at this The UPS Store location, thanks to LaShawn.
We needed to ship five boxes across the country ahead of a conference and coordinate having them held for pickup, which could have easily been complicated. LaShawn made the entire process smooth from start to finish. She was incredibly helpful over the phone, followed up with clear and timely emails, and made sure every detail was handled correctly.
What really stood out was her follow-through—she personally called to confirm the shipment arrived, checked on the pickup, and ensured the return shipment went just as smoothly. That level of care and communication is rare.
Truly outstanding service. Thank you, LaShawn!”
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“AMA assisted me today, and she was absolutely amazing. She was incredibly patient and processed all six of my returns without making me feel rushed. She was kind and gentle throughout the entire interaction.
What really stood out was that, while helping me, she still took the time to warmly greet every customer who walked in and politely let them know she would be with them shortly. That level of customer service is truly appreciated.
I always have a great experience at this location because everyone is friendly and professional. The manager (who I assume is the manager since he is there every day) is consistently welcoming and greets every customer with kindness.
This is by far the best location. Every employee, including the manager, deserves recognition—and a raise—for the outstanding customer service they provide. Thank you!”